Toshiba Satellite P100 (PSPAD) User Manual Page 121

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  • TROUBLESHOOTING
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User’s Manual 9-3
Troubleshooting
Record your observations so you can describe them to your dealer.
Hardware and system checklist
This section discusses problems caused by your computer’s hardware or
attached peripherals. Basic problems may occur in the following areas:
Software
The problems may be caused by your software. If you
cannot load a software package, the media may be
damaged or the program might be corrupted. Try
loading another copy of the software.
If an error message appears while you are using a
software package, check the software documentation.
These documents usually include a problem solving
section or a summary of error messages.
Next, check any error messages in the OS
documentation.
Hardware
If you cannot find a software problem, check your
hardware. First run through the items in the
preliminary checklist above. If you still cannot correct
the problem, try to identify the source. The next
section provides checklists for individual components
and peripherals.
System start-up
Self test
Power
Overheating power down
AC Power
Battery
Password
Keyboard
LCD panel
Hard disk drive
Memory cards
Wireless LAN
DVD-ROM&CD-R/RW drive
PC Card
External monitor
Sound system
Pointing device
USB
LAN
Sleep Mode/Hibernation
Memory expansion
Modem
i.LINK (IEEE1394)
DVD Super Multi drive
Real Time Clock
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