Toshiba e-studio 5520C User Manual download pdf (Page 99)

7 CHECKING THE EQUIPMENT STATUS WITH TopAccess

Error Codes 97

A2A1

Limit over error (Color) The number of prints has exceeded the one specified for the user code,

or users (guests) are not authorized to perform color printing. Clear the

limit counter, or authorize users so that they can perform color printing.

A2A2

Limit over error (Color) Number of prints has exceeded the one specified with the department

code. Clear the limit counter.

Error Code Problem Description Corrective Action

1 2 ... 94 95 96 97 98 99 100 101 102 103 104 ... 113 114

Troubleshooting Guide 1
 How to read this manual 3
 Symbols in this manual 3
 Screens 3
 Trademarks 3
CONTENTS 5
6 CONTENTS 8
TROUBLESHOOTING FOR THE 9
HARDWARE 9
Error Codes 12
Clearing a Paper Jam 13
 Clearing a paper jam 14
Remove the original 15
14 Clearing a Paper Jam 16
Close the reverse cover 17
16 Clearing a Paper Jam 18
Clearing a Paper Jam 17 19
 Transport unit 20
 Fuser unit 21
20 Clearing a Paper Jam 22
Open the bypass tray 23
Close the bypass tray 24
Remove the jammed paper 24
24 Clearing a Paper Jam 26
26 Clearing a Paper Jam 28
Clearing a Paper Jam 27 29
28 Clearing a Paper Jam 30
Clearing a Paper Jam 29 31
 Receiving tray 32
 Side receiving tray 32
 Receiving tray lower cover 33
32 Clearing a Paper Jam 34
Close the upper cover 35
34 Clearing a Paper Jam 36
Clearing a Paper Jam 35 37
36 Clearing a Paper Jam 38
Clearing a Paper Jam 37 39
38 Clearing a Paper Jam 40
Clearing a Paper Jam 39 41
40 Clearing a Paper Jam 42
Clearing a Paper Jam 41 43
Clearing a Staple Jam 44
Clearing a Staple Jam 43 45
44 Clearing a Staple Jam 46
Clearing a Staple Jam 45 47
Replacing a Toner Cartridge 48
Close the front cover 50
Press [JOB STATUS] 51
Press the [TONER] tab 51
Replace the toner cartridge 53
Press [FINISH] 53
Replacing the Waste Toner Box 54
Refilling With Staples 56
Refilling With Staples 55 57
56 Refilling With Staples 58
Refilling With Staples 57 59
Open Hole Punch Unit cover 60
TROUBLESHOOTING FOR COPYING 61
Copying Problems 62
Copying Problems 61 63
TROUBLESHOOTING FOR PRINTING 65
Print Job Problems 66
Print Job Problems 65 67
Problem Description 67
Corrective Action 67
Printer Driver Problems 68
Network Connection Problems 70
Client Problems 71
Hardware Problems 72
TROUBLESHOOTING FOR SCANNING 73
Scanning Problems 74
TROUBLESHOOTING FOR e-Filing 75
 Error messages 77
Message Corrective Action 78
TROUBLESHOOTING FOR NETWORK 79
CONNECTIONS 79
 Macintosh environment 86
 UNIX/Linux environment 86
Problem description 89
Corrective action 89
WITH TopAccess 91
Paper Empty 93
Paper Jam 93
Staples Empty 93
Call for Service 93
Error Messages 94
Error Messages 93 95
94 Error Messages 96
Error Messages 95 97
Error Codes 97 99
98 Error Codes 100
Error Codes 99 101
100 Error Codes 102
 Error codes on scan jobs 103
102 Error Codes 104
Error Codes 103 105
104 Error Codes 106
EQUIPMENT 107
 General operations 108
 Originals and paper 109
Regular Maintenance 110
110 INDEX 112
FC-5520C/6520C/6530C 113
OME080006C0 113

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Toshiba e-studio 5520C User Manual Page 99

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