Toshiba e-studio 5520C User Manual Page 5
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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CONTENTS 3
CONTENTS
Preface....................................................................................................................................... 1
Chapter 1 TROUBLESHOOTING FOR THE HARDWARE
Messages Displayed on the Touch Panel .............................................................................. 8
Clearing a Paper Jam ............................................................................................................. 11
Locating a paper jam ........................................................................................................... 11
Clearing a paper jam ........................................................................................................... 12
Paper jam in the Reversing Automatic Document Feeder .................................................. 13
Paper jam in the External Large Capacity Feeder (optional)............................................... 15
Paper jam in the drawer feeding portion.............................................................................. 17
Paper jam in the bypass tray ............................................................................................... 18
Paper jam in the right side of the equipment ....................................................................... 18
Paper jam in the duplexing unit ........................................................................................... 21
Paper jam in the Finisher and the Hole Punch Unit (both optional)..................................... 22
Paper jam in the Saddle Stitch unit (optional) ..................................................................... 26
Paper jam in the receiving unit ............................................................................................ 30
Paper jam in the bridge unit................................................................................................. 32
Clearing paper jams caused by a wrong paper size setting ................................................ 33
Clearing paper jams caused by a wrong paper type setting................................................ 38
Clearing a Staple Jam ............................................................................................................ 42
Staple jam in the Finisher .................................................................................................... 42
Staple jam in the Saddle Stitch unit..................................................................................... 43
Replacing a Toner Cartridge ................................................................................................. 46
Replacing a “Near Empty” toner cartridge ........................................................................... 49
Replacing the Waste Toner Box............................................................................................ 52
Refilling With Staples............................................................................................................. 54
Refilling the Finisher staples................................................................................................ 54
Refilling the Saddle Stitch unit staples ................................................................................ 55
Cleaning the Hole Punch Dust Bin ....................................................................................... 58
Chapter 2 TROUBLESHOOTING FOR COPYING
Copying Problems.................................................................................................................. 60
Chapter 3 TROUBLESHOOTING FOR PRINTING
Print Job Problems................................................................................................................. 64
Clearing print job errors .......................................................................................................64
Cannot remember the document password for a Private Print job...................................... 65
Printer Driver Problems .........................................................................................................66
Cannot print (port setting problems) .................................................................................... 66
Cannot print (SNMP Community Name problems).............................................................. 66
Command line options not processed ................................................................................. 66
Retrieval of printer configuration failed................................................................................ 67
Cannot print a job as expected using PS3 printer driver ..................................................... 67
Cannot change settings on the [Fonts] tab and the [Configuration] tab .............................. 67
Network Connection Problems ............................................................................................. 68
Cannot print with the equipment (network connection problems)........................................ 68
Cannot print with SMB print................................................................................................. 68
- Troubleshooting Guide 1
- How to read this manual 3
- Symbols in this manual 3
- Screens 3
- Trademarks 3
- CONTENTS 5
- 6 CONTENTS 8
- TROUBLESHOOTING FOR THE 9
- HARDWARE 9
- Error Codes 12
- Clearing a Paper Jam 13
- Clearing a paper jam 14
- Remove the original 15
- 14 Clearing a Paper Jam 16
- Close the reverse cover 17
- 16 Clearing a Paper Jam 18
- Clearing a Paper Jam 17 19
- Transport unit 20
- Fuser unit 21
- 20 Clearing a Paper Jam 22
- Open the bypass tray 23
- Close the bypass tray 24
- Remove the jammed paper 24
- 24 Clearing a Paper Jam 26
- 26 Clearing a Paper Jam 28
- Clearing a Paper Jam 27 29
- 28 Clearing a Paper Jam 30
- Clearing a Paper Jam 29 31
- Receiving tray 32
- Side receiving tray 32
- Receiving tray lower cover 33
- 32 Clearing a Paper Jam 34
- Close the upper cover 35
- 34 Clearing a Paper Jam 36
- Clearing a Paper Jam 35 37
- 36 Clearing a Paper Jam 38
- Clearing a Paper Jam 37 39
- 38 Clearing a Paper Jam 40
- Clearing a Paper Jam 39 41
- 40 Clearing a Paper Jam 42
- Clearing a Paper Jam 41 43
- Clearing a Staple Jam 44
- Clearing a Staple Jam 43 45
- 44 Clearing a Staple Jam 46
- Clearing a Staple Jam 45 47
- Replacing a Toner Cartridge 48
- Close the front cover 50
- Press [JOB STATUS] 51
- Press the [TONER] tab 51
- Replace the toner cartridge 53
- Press [FINISH] 53
- Replacing the Waste Toner Box 54
- Refilling With Staples 56
- Refilling With Staples 55 57
- 56 Refilling With Staples 58
- Refilling With Staples 57 59
- Open Hole Punch Unit cover 60
- TROUBLESHOOTING FOR COPYING 61
- Copying Problems 62
- Copying Problems 61 63
- TROUBLESHOOTING FOR PRINTING 65
- Print Job Problems 66
- Print Job Problems 65 67
- Problem Description 67
- Corrective Action 67
- Printer Driver Problems 68
- Network Connection Problems 70
- Client Problems 71
- Hardware Problems 72
- TROUBLESHOOTING FOR SCANNING 73
- Scanning Problems 74
- TROUBLESHOOTING FOR e-Filing 75
- Error messages 77
- Message Corrective Action 78
- TROUBLESHOOTING FOR NETWORK 79
- CONNECTIONS 79
- Macintosh environment 86
- UNIX/Linux environment 86
- Problem description 89
- Corrective action 89
- WITH TopAccess 91
- Paper Empty 93
- Paper Jam 93
- Staples Empty 93
- Call for Service 93
- Error Messages 94
- Error Messages 93 95
- 94 Error Messages 96
- Error Messages 95 97
- Error Codes 97 99
- 98 Error Codes 100
- Error Codes 99 101
- 100 Error Codes 102
- Error codes on scan jobs 103
- 102 Error Codes 104
- Error Codes 103 105
- 104 Error Codes 106
- EQUIPMENT 107
- General operations 108
- Originals and paper 109
- Regular Maintenance 110
- 110 INDEX 112
- FC-5520C/6520C/6530C 113
- OME080006C0 113
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