Toshiba e-studio 5520C User Manual Page 9
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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1.TROUBLESHOOTING FOR THE
HARDWARE
This chapter describes how to troubleshoot the problems with paper, toner and other finishing processes.
This chapter also describes how to supply the paper, toner and staples.
Messages Displayed on the Touch Panel .............................................................................. 8
Clearing a Paper Jam............................................................................................................. 11
Locating a paper jam............................................................................................................................................11
Clearing a paper jam ............................................................................................................................................12
Paper jam in the Reversing Automatic Document Feeder ...................................................................................13
Paper jam in the External Large Capacity Feeder (optional)................................................................................15
Paper jam in the drawer feeding portion ..............................................................................................................17
Paper jam in the bypass tray................................................................................................................................18
Paper jam in the right side of the equipment ........................................................................................................18
Paper jam in the duplexing unit ............................................................................................................................21
Paper jam in the Finisher and the Hole Punch Unit (both optional) .....................................................................22
Paper jam in the Saddle Stitch unit (optional) ......................................................................................................26
Paper jam in the receiving unit .............................................................................................................................30
Paper jam in the bridge unit .................................................................................................................................32
Clearing paper jams caused by a wrong paper size setting .................................................................................33
Clearing paper jams caused by a wrong paper type setting.................................................................................38
Clearing a Staple Jam ............................................................................................................ 42
Staple jam in the Finisher .....................................................................................................................................42
Staple jam in the Saddle Stitch unit ......................................................................................................................43
Replacing a Toner Cartridge ................................................................................................. 46
Replacing a “Near Empty” toner cartridge ............................................................................................................49
Replacing the Waste Toner Box............................................................................................ 52
Refilling With Staples............................................................................................................. 54
Refilling the Finisher staples.................................................................................................................................54
Refilling the Saddle Stitch unit staples..................................................................................................................55
Cleaning the Hole Punch Dust Bin ....................................................................................... 58
- Troubleshooting Guide 1
- How to read this manual 3
- Symbols in this manual 3
- Screens 3
- Trademarks 3
- CONTENTS 5
- 6 CONTENTS 8
- TROUBLESHOOTING FOR THE 9
- HARDWARE 9
- Error Codes 12
- Clearing a Paper Jam 13
- Clearing a paper jam 14
- Remove the original 15
- 14 Clearing a Paper Jam 16
- Close the reverse cover 17
- 16 Clearing a Paper Jam 18
- Clearing a Paper Jam 17 19
- Transport unit 20
- Fuser unit 21
- 20 Clearing a Paper Jam 22
- Open the bypass tray 23
- Close the bypass tray 24
- Remove the jammed paper 24
- 24 Clearing a Paper Jam 26
- 26 Clearing a Paper Jam 28
- Clearing a Paper Jam 27 29
- 28 Clearing a Paper Jam 30
- Clearing a Paper Jam 29 31
- Receiving tray 32
- Side receiving tray 32
- Receiving tray lower cover 33
- 32 Clearing a Paper Jam 34
- Close the upper cover 35
- 34 Clearing a Paper Jam 36
- Clearing a Paper Jam 35 37
- 36 Clearing a Paper Jam 38
- Clearing a Paper Jam 37 39
- 38 Clearing a Paper Jam 40
- Clearing a Paper Jam 39 41
- 40 Clearing a Paper Jam 42
- Clearing a Paper Jam 41 43
- Clearing a Staple Jam 44
- Clearing a Staple Jam 43 45
- 44 Clearing a Staple Jam 46
- Clearing a Staple Jam 45 47
- Replacing a Toner Cartridge 48
- Close the front cover 50
- Press [JOB STATUS] 51
- Press the [TONER] tab 51
- Replace the toner cartridge 53
- Press [FINISH] 53
- Replacing the Waste Toner Box 54
- Refilling With Staples 56
- Refilling With Staples 55 57
- 56 Refilling With Staples 58
- Refilling With Staples 57 59
- Open Hole Punch Unit cover 60
- TROUBLESHOOTING FOR COPYING 61
- Copying Problems 62
- Copying Problems 61 63
- TROUBLESHOOTING FOR PRINTING 65
- Print Job Problems 66
- Print Job Problems 65 67
- Problem Description 67
- Corrective Action 67
- Printer Driver Problems 68
- Network Connection Problems 70
- Client Problems 71
- Hardware Problems 72
- TROUBLESHOOTING FOR SCANNING 73
- Scanning Problems 74
- TROUBLESHOOTING FOR e-Filing 75
- Error messages 77
- Message Corrective Action 78
- TROUBLESHOOTING FOR NETWORK 79
- CONNECTIONS 79
- Macintosh environment 86
- UNIX/Linux environment 86
- Problem description 89
- Corrective action 89
- WITH TopAccess 91
- Paper Empty 93
- Paper Jam 93
- Staples Empty 93
- Call for Service 93
- Error Messages 94
- Error Messages 93 95
- 94 Error Messages 96
- Error Messages 95 97
- Error Codes 97 99
- 98 Error Codes 100
- Error Codes 99 101
- 100 Error Codes 102
- Error codes on scan jobs 103
- 102 Error Codes 104
- Error Codes 103 105
- 104 Error Codes 106
- EQUIPMENT 107
- General operations 108
- Originals and paper 109
- Regular Maintenance 110
- 110 INDEX 112
- FC-5520C/6520C/6530C 113
- OME080006C0 113
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