Toshiba Satellite Pro C50-A User Manual

User's ManualC50/C50D/C55/C55D

Video Standard NoticeTHIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 ANDMPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONALAND NON-COMMERCIAL USE

Hardware If you cannot find a software problem, you shouldthen check the setup and configuration of yourhardware. First run through the items in thepr

If you are using the AC adaptor, check that the wall outlet is working byplugging in another device, such as a lamp.Verify that the computer is on by

AC powerIf you have trouble turning on the computer with the AC adaptor connectedyou should check the status of the DC IN/Battery indicator. Please re

Problem ProcedureBattery doesn’tcharge when the ACadaptor is attached.If the battery is completely discharged, it will notbegin charging immediately,

Real Time ClockProblem ProcedureThe BIOS settingand system date/time are lost.The charge in the Real Time Clock (RTC) batteryhas run out - you will ne

Problem ProcedureMarkings appear onthe computer'sdisplay panel.These marks may have come from contact with thekeyboard and Touch Pad while the di

Problem ProcedureYou cannot access aCD/DVD/Blu-rayDisc™ in the driveMake sure the drive’s disc tray is securely closed.Press gently until it clicks in

Problem ProcedureOn-screen pointerdoes not respond topointing deviceoperationIn this instance the system might be busy - Trymoving the mouse again aft

Problem ProcedureDouble-clicking doesnot workIn this instance, you should initially try changingthe double-click speed setting within the MouseControl

Problem ProcedureNo sound is heard Press the function keys to increase or decreasevolume.Check the software volume settings.Please check to see if Mut

5. Products derived from this software may not be called "OpenSSL" normay "OpenSSL" appear in their names without prior written pe

Problem ProcedureNo display Try adjusting the contrast and brightness controlson the external monitor.Press the function key in order to change thedis

Wireless LANProblem ProcedureCannot accessWireless LANMake sure the computer's Wireless communicationfunction is on.If problems persist, contact

TOSHIBA technical supportIf you are still unable to solve the problem and suspect that it is hardwarerelated, read the enclosed warranty booklet or vi

Chapter 7AppendixSpecificationsThis section summarizes the computer’s technical specifications.Physical DimensionsPhysical Dimensions shown below do n

External RGB monitor port pin assignment610151511Pin Signal Name Description I/O1 CRV Red Video Signal O2 CGV Green Video Signal O3 CBV Blue Video

Certification agenciesChina: CQCU.S. and Canada: UL listed and CSA certifiedNo. 18 AWG, Type SVT or SPT-2Australia: ASJapan: DENANHOEurope:Austria:

CanadaCSA approvedChinaCCC approvedInformation for Wireless DevicesWireless Technology InteroperabilityThe Wireless LAN is compatible with other LAN s

however is far much less than the electromagnetic energy emitted bywireless devices like for example mobile phones.Because Wireless products operate w

SecurityTOSHIBA strongly recommend that you enable encryptionfunctionality, otherwise your computer will be open to illegal access byan outsider using

such as computers, printers and mobile phones. When it is enabled,Bluetooth provides the wireless personal area network environment whichis safe and t

This can be in the form of a textual message at program startup or indocumentation (online or textual) provided with the package.Redistribution and us

Release Notes related to the Bluetooth Stack for Windowsby TOSHIBA1. Fax application software: Please be aware that there is some faxapplication softw

Restrictions for Use of 5150-5350MHz Frequencies in EuropeItaly: - For private use, a generalauthorization is required if WAS/RLAN’s are used outside

RussianFederation:Limited e.i.r.p 100mW. Permitted to useonly for indoor applications, closedindustrial and warehouse areas,and on board aircraft.1. P

In the usual operating configuration, the distance between the antenna andthe user should not be less than 20cm. Please refer to the computer user’sma

2. If this equipment causes RF interference to other radio stations,promptly change the frequency being used, change the location ofuse, or turn off t

Device AuthorizationThis device obtains the Technical Regulation Conformity Certification and itbelongs to the device class of radio equipment of low-

Legal FootnotesNon-applicable IconsCertain computer chassis are designed to accommodate all possibleconfigurations for an entire product series. There

64-bit Operating System64-bit CPU, Chipset and BIOS (Basic Input/Output System)64-bit Device drivers64-bit applicationsCertain 32-bit device drivers a

Hard Disk Drive (HDD) Capacity1 Gigabyte (GB) means 109 = 1,000,000,000 bytes using powers of 10.The computer operating system, however, reports stora

IndexAAC adaptoradditional 4-40connecting 2-3DC IN 19V jack 3-3 ASCII characters 4-4BBatteryextending life 4-25monitoring capacity 4-23real time clock

ENERGY STAR® ProgramYour Computer model may be ENERGY STAR®compliant. If the model you purchased is compliant, it islabeled with the ENERGY STAR logo

LLANcable types 4-27connecting 4-28 MMedia careCard care 4-35Memory card care 4-35 Memoryinstalling 4-29removing 4-32 memory media cardinserting 4-36r

setting 2-7System automatic 5-4 Sound systemproblems 6-11 TTOSHIBA Disc Creator 4-11TOSHIBA HDD/SSD AlertUtility 5-3TOSHIBA PC DiagnosticTool 5-1UUSB

Optical disc drive safety instructionsBe sure to check the precautions at the end of this section.The drive model employs a laser system. To ensure pr

General PrecautionsTOSHIBA computers are designed to optimize safety, minimize strain andwithstand the rigors of portability. However, certain precaut

Stress injuryCarefully read the Instruction Manual for Safety and Comfort. It containsinformation on the prevention of stress injuries to your hands a

Moving the computerWhile the computer is designed for flexible day-to-day usage you shouldexercise a few simple precautions when moving it in order to

A caution informs you that improper use of equipment or failure to followinstructions may cause data loss, equipment damage, or may result inminor or

Chapter 2Getting StartedThis chapter provides an equipment checklist, and basic information tostart using your computer.Some of the features described

Table of ContentsChapter 1TOSHIBA Legal, Regulatory and SafetyCopyright, Disclaimer and Trademarks ... 1-1

Right-click Click the right Touch Pad control buttononce.Right click the mouse once.Press and hold on the touch screen (only fortouch screen models).D

Connecting the AC adaptorAttach the AC adaptor when you need to charge the battery or you want tooperate from AC power. It is also the fastest way to

1. Connect the power cord to the AC adaptor.Figure 2-1 Connecting the power cord to the AC adaptor (2-pin plug)Figure 2-2 Connecting the power cord to

Figure 2-4 Opening the display panel11. Display panelUse reasonable care when opening and closing the display panel. Openingit vigorously or slamming

2. Press the computer's power button.Figure 2-5 Turning on the power11. Power buttonProduct appearance depends on the model you purchased.Initial

2. Make sure all disk/disc activity has stopped before removing the disk/disc.If you turn off the power while a disk (disc) is being accessed, you may

Before entering Sleep Mode, be sure to save your data.Do not switch to Sleep Mode while transferring data to external media,such as USB devices, memor

Press the power button. Please note that this feature must be enabledwithin the Power Options.When you turn the power back on, you can continue where

Allows the use of the panel power off feature.Starting Hibernation ModeTo enter Hibernation Mode, follow the steps below.1. Click Start. Point to the

Chapter 3The Grand TourThis chapter identifies the various components of the computer - it isrecommended that you become familiar with each before you

External Display ... 4-37Security lock ...

Power indicator The Power indicator glows white when thecomputer is turned on. However, if you turn thecomputer off into Sleep Mode, this indicator wi

DC IN 19V jack The AC adaptor connects to this jack in order topower the computer and charge its internalbatteries. Please note that you should only u

Figure 3-3 The right side of the computer871324 5 61. Headphone jack 5. HDMI out port*2. Microphone jack 6. LAN jack*3. Universal Serial Bus (USB 2.0

HDMI out port HDMI out port can connect with Type Aconnector HDMI cable.LAN jack This jack lets you connect to a LAN. The adaptorhas built-in support

UndersideThe following figures show the underside of the computer. You shouldensure that the display is closed before the computer is turned over toav

Front with the display openThis section shows the computer with the display panel open. In order toopen the display, lift the display panel up and pos

Web Camera Web Camera is a device that allows you torecord video or take photographs with yourcomputer. You can use it for video chatting orvideo conf

Touch Pad The Touch Pad located in the palm rest is usedto control the movement of the on-screen pointer.To use the Touch Pad, simply touch and moveyo

Under certain unusual conditions of prolonged non-use and/or exposure tohigh temperatures, the SSD may be vulnerable to data retention errors.Legal Fo

Graphics ControlSome NVIDIA graphics models may include NVIDIA® Optimus™technology feature.NVIDIA® Optimus™ technology intelligently optimizes noteboo

Chapter 1TOSHIBA Legal, Regulatory andSafetyThis chapter states the legal, regulatory and safety information applicableto TOSHIBA computers.Copyright,

This feature can be used if the computer is:running under battery modeusing the internal LCD display onlyThe Display Power Saving Technology feature i

Power Condition DescriptionsPower conditionsThe computer's operating capability and battery charge status are affectedby different power conditio

White Indicates the AC adaptor is connected and thebattery is fully charged.No light Under any other conditions, the indicator doesnot light.If the ba

Chapter 4Operating BasicsThis chapter describes the basic operations of your computer, andhighlights the precautions that should be taken when using i

Keyboard indicatorThe following figure shows the position of the CAPS LOCK indicator andNUM LOCK indicator which show the following conditions:When th

Specialfunction modeStandard F1-F12 modeFunctionF2 FN + F2 Decreases the computer's displaypanel brightness in individual steps.F3 FN + F3 Increa

3. Press the function key repeatedly to cycle through the availableoptions and release the FN key when the desired option is selected.You can also cli

FormatsThe drives support the following formats.DVD Super Multi driveThe drive supports the following formats: CD-ROM, DVD-ROM, DVD-Video, CD-DA, CD-T

2. Grasp the disc tray gently and pull until it is fully opened.Figure 4-2 Pressing the eject button and pulling the disc tray open211. Eject button 2

Removing discsTo remove the disc, follow the steps as detailed below:Do not press the eject button while the computer is accessing the opticaldisc dri

Windows, Microsoft and Windows logo are registered trademarks ofMicrosoft Corporation.The Bluetooth® word mark and logos are registered trademarks own

CD-RW discs including multi speed CD-RW discs, high-speed CD-RWdiscs and ultra-speed CD-RW discs can be recorded more than once.DVDsDVD-R, DVD+R, DVD-

DisclaimerTOSHIBA does not assume responsibility for the following:Damage to any disc that may be caused by writing or rewriting withthis product.Any

DVD-RW:DVD Specifications for Recordable Disc for Version 1.1 or version1.2Victor Company of Japan, Ltd. (JVC) (for 2x, 4x and 6x speed media)MITSUBIS

Always copy data from the hard disk drive to the optical media - do notuse the cut-and-paste function as the original data will be lost if thereis a w

You cannot back up CD-ROM, CD-R or CD-RW media to DVD+R,DVD+R DL or DVD+RW media using the "Disc Backup" function ofTOSHIBA Disc Creator.You

How to learn more about TOSHIBA Disc CreatorPlease refer to the Help files for additional TOSHIBA Disc Creatorinformation.TOSHIBA VIDEO PLAYERTOSHIBA

In order to protect copyrights, the Windows Print Screen function isdisabled when TOSHIBA VIDEO PLAYER is running.(Print Screen functions are disabled

If the menu is opened in the Display Area using the Control window'sTop Menu or Menu buttons, Touch Pad and mouse menu operationsmay not be able

Resume play function cannot be used with some discs on TOSHIBABlu-ray Disc Player.The interactive function on Blu-ray™ discs may not work dependingon

Use the following procedure to open TOSHIBA Blu-ray Disc Player Manual.Press the F1 key when TOSHIBA Blu-ray Disc Player is launched andclick the Help

Only peripherals complying with the FCC class B limits may be attached tothis equipment. Operation with non-compliant peripherals or peripherals notre

The 2Dto3D conversion function is meant for the enjoyment of yourown 2D home video and other 2D contents you created, in 3Daccording to your personal

Upconvert and 3D Playback functions cannot be used at the sametime. Switching to 3D playback while upconvert is running will causethe upconvert functi

Some functions cannot be used during 3D playback. In such cases,any buttons used for those functions may be disabled.Depending on the system environme

BatteryThis section explains battery types, use, recharging methods and handling.Battery typesThe computer has different types of batteries.Battery pa

The lithium ion battery pack can explode if not replaced, used,handled or disposed of properly. Dispose of the battery as required bylocal ordinances

Battery type Power off Power onBattery pack(24Wh, 3 cell)3 hours max 3~5 hoursBattery pack(48Wh, 6 cell)3 hours max 3~5 hoursBattery pack(67Wh, 6 cell

Clicking the battery icon on the TaskbarVia the Battery Status in the Windows Mobility Center windowYou should wait at least 16 seconds after turning

Battery type Sleep Mode Shut Down ModeBattery pack(24Wh, 3 cell)about 1.5 days about 22 daysBattery pack(48Wh, 6 cell)about 3 days about 43 daysBatter

This section explains how to remove and install the battery pack, andbegins with the removal process which is detailed through the followingsteps.Do n

Installing the battery packTo install a battery pack, follow the steps as detailed below:Do not touch the battery release latch while holding the comp

Ecodesign Directive 2009/125/EC (ErP) and the related implementingmeasures.This product and the original options are designed to observe the relatedEM

Connecting the LAN cableTo connect the LAN cable, follow the steps as detailed below:Connect the AC adaptor before connecting the LAN cable. The ACada

Use only memory modules approved by TOSHIBA.Do not try to install or remove a memory module under the followingconditions.a. The computer is turned on

6. Slide your fingernail or a thin object under the cover and lift it off.Figure 4-8 Removing the memory module cover121. Screw 2. Memory module cover

7. Align the notch of the memory module with that of the memory slotand gently insert the module into the slot at about a 30 degree anglebefore holdin

8. Seat the memory module cover in place and secure it with the screw.Take care to ensure that the memory module cover is firmly closed.Figure 4-10 Se

8. Grasp the module by its edges and remove it from the computer.If you use the computer for a long time, the memory modules and thecircuits locating

Please note that an adaptor is required to use miniSD/microSD Card.Please note that not all memory media have been tested and verifiedto work correctl

Formatting a memory media cardMemory media cards are sold already formatted in conformity to specificstandards. If you reformat a memory card, be sure

Inserting memory mediaThe following instructions apply to all types of supported media devices. Toinsert memory media, follow the steps as detailed be

Do not remove only the miniSD/microSD Card while leaving theadaptor in the memory media slot.External DisplayYour computer video capabilities can be e

Following information is only valid for EU-memberStates:Disposal of productsThe crossed out wheeled dust bin symbol indicates thatproducts must be col

The HDMI out portHDMI (High-Definition Multimedia Interface) port digitally transfers bothvideo and audio data without reducing the quality. HDMI-comp

3. To use the internal speakers on your computer, select Speakers. To usethe television or the external monitor that you have connected to thecomputer

product to product. Please refer to the instructions for the product you areusing for more information.Connecting the security lockIn order to connect

To launch the Volume Mixer utility, right click on the speaker icon onthe Taskbar, and then select Open Volume Mixer from the sub menu.To adjust the v

DTS SoundDTS Sound™ utilizes advanced patented techniques to retrieve audio cuesburied in the original source material and deliver immersive surround

Chapter 5Utilities and Advanced UsageThis chapter describes the utilities and special features of this computer,and the advanced usage of some utiliti

If you set the boot-up certification (single sign-on) on the modelfeatured with a fingerprint authentication, a fingerprint (or password) isrequired a

TOSHIBA HDD/SSDAlert UtilityThis utility includes wizard functions to monitorthe Disk Drive operating status and execute thesystem backup.To access th

Special featuresThe following features are either unique to TOSHIBA computers or areadvanced features which make the computer more convenient to use.A

Sleep Mode If you have to interrupt your work, you can usethis feature to allow you to turn off power to thecomputer without exiting from your softwar

These symbols may not stick depending on the country and region whereyou purchased.REACH - Compliance StatementThe new European Union (EU) chemical re

Passwords set by the TOSHIBA Password utility function are different fromthe Windows password.User PasswordTo set or reset the user password for power

Supervisor PasswordIf you set a Supervisor Password, some functions might be restricted whena user logs on with the User Password.You can start the Su

In addition there are also three buttons: OK, Cancel and Apply.OK Accepts your changes and closes the TOSHIBAHWSetup window.Cancel Closes the window w

uses a very small portion of the total hard disk capacity, approximately10MB or less per year.This information is used to identify and provide a notif

System RecoveryThere is a hidden partition allocated on the Hard Disk Drive for the SystemRecovery Options in the event of a problem.You can also crea

Do not write to the media when the virus check software is running.Wait for it to finish, then disable virus detection programs including anysoftware

When you reinstall the Windows operating system, the hard disk will bereformatted and all data will be lost.1. Load the Recovery Media into the Optica

1. Turn off your computer.2. While holding down 0 (zero) key on the keyboard, turn on yourcomputer.3. Follow the on screen instructions to finish the

Chapter 6TroubleshootingTOSHIBA has designed this computer for durability, however, shouldproblems occur you are able to use the procedures detailed i

Check all cables to ensure they are correctly and firmly attached to thecomputer - loose cables can cause signal errors.Inspect all connecting cables