Toshiba P55-A5200 User's Guide Page 143
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If Something Goes Wrong
The Windows
®
operating system is not working
Unless a hardware device has failed, problems usually occur
when you change the system in some way such as installing
a new program or adding a device.
If you experience any of these problems, use the options in
the Startup menu to fix the problem.
Using Startup options to fix problems
If the operating system fails to start properly, you may need
to troubleshoot the Operating System and/or its settings.
There are several options to choose from depending on the
severity of the problem and your level of expertise with
computers.
If Windows
®
fails to start properly twice, the Windows
®
Boot
menu will launch. To enter the Boot menu manually:
1 Press
Ctrl, Alt, and Del simultaneously (once).
2 Press the
Power button in the lower right corner of your
screen.
3 Click or touch the
Restart option from the menu.
4 Click or touch
Troubleshoot from the menu.
You now have several options:
Refresh your computer
❖ Your files and personalization settings won't change
❖ Your computer settings will be changed back to their
defaults
❖ Your Apps from the Windows
®
Store are retained
❖ Apps you installed from discs or Web sites are removed
❖ A list of removed apps is saved to your desktop
For more information, see “Refresh your PC (with user’s
data)” on page 61.
Reset your computer
❖ All of your personal files and apps are removed
❖ Your computer settings are changed back to their
defaults
For more information, see “Reset your PC” on page 63.
- User’s Guide 1
- Protection of Stored Data 3
- Critical Applications 3
- Information” 4
- Bluetooth 5
- Wireless Technology 5
- Interoperability 5
- Wireless Interoperability 7
- Wireless LAN and Your Health 8
- Canada – Industry Canada (IC) 9
- 5.375 x 8.375 ver 2.3 10
- Regulatory statements 11
- EU Declaration of Conformity 11
- Directive Information 11
- Countries 12
- Using this Equipment in Japan 15
- Device Authorization 16
- Copyright 16
- Trademarks 18
- Licenses 18
- Reuse, Donation, Recycling 19
- Contents 20
- Introduction 26
- This guide 28
- Safety icons 29
- Documentation 30
- Service options 30
- Chapter 1 31
- Keeping yourself comfortable 32
- Good Working Posture 32
- Selecting a place to work 33
- Typing style 34
- Mobile computing tips 35
- Transporting the notebook 35
- Seeking additional help 36
- Check list 36
- Precautions 37
- Setting up your computer 39
- Connecting to a power source 40
- AC adaptor 41
- Charging the main battery 42
- Initial setup 43
- Setting up your software 44
- To Shut down your computer 45
- To Restart your computer 45
- (Sample Image) Restart 46
- (Sample Image) Sleep 46
- Adding memory (optional) 47
- Installing a memory module 48
- (Sample Image) Shut down 49
- Removing a memory module 54
- Checking total memory 55
- Creating recovery media 57
- Search () 58
- Recovery Media 58
- Restoring from recovery media 59
- Settings ( ) charm 61
- Change PC Settings 62
- General 62
- Get Started 62
- Reset your PC 63
- Next button 65
- Just remove my files 65
- Fully clean the drive 65
- Reset button 65
- Using the touch pad 67
- Adjusting touch pad settings 69
- Connecting an external device 70
- Selecting video cables 71
- ENTER to activate a 73
- Caring for your computer 74
- Moving the computer 75
- Using a computer lock 75
- Getting Started 76
- Chapter 2 77
- Computing tips 78
- Using the keyboard 79
- Backlit keyboard 80
- Touch screen 81
- Mouse properties 82
- Starting an app 82
- Saving your work 83
- Backing up your work 84
- Using the optical disc drive 84
- Optical disc drive components 85
- Media control buttons 86
- Inserting an optical disc 86
- Playing optical media 87
- Recording optical media 87
- Toshiba’s online resources 89
- Chapter 3 90
- Battery Notice 91
- Charging batteries 92
- Charging the RTC battery 93
- Monitoring battery power 94
- Setting battery notifications 96
- Conserving battery power 97
- Power Plans 98
- Using the eco power plan 99
- Changing the main battery 100
- Inserting a charged battery 102
- Taking care of your battery 103
- Disposing of your computer 104
- Disposing of used batteries 105
- Traveling tips 106
- Chapter 4 107
- (Sample Image) Windows 108
- Start screen 108
- Exploring the desktop 109
- Notification area 111
- Notifications 111
- Setting up for communications 112
- Exploring audio features 113
- Using the Web Camera 115
- Using the Memory card reader 115
- Inserting memory media 116
- Removing memory media 116
- Chapter 5 118
- Desktop Assist 119
- Media & Entertainment 120
- Tools & Utilities 121
- Support & Recovery 122
- (Sample Image) eco Utility 123
- Password Utility 124
- Using a user password 126
- Setting a user password 126
- Deleting a user password 128
- System Settings 129
- Sleep Utilities 131
- Power supply mode settings 133
- Sleep and Music 134
- HDD Protection Utility 135
- Function Key 136
- Recovery Media Creator 137
- Service Station 137
- TOSHIBA Application Installer 138
- Chapter 6 139
- Task Manager 140
- End Task 140
- WARNING RESUME 141
- FAILURE/ 141
- message 141
- The Windows 142
- Refresh your computer 143
- Reset your computer 143
- Advanced options 144
- Internet problems 145
- Memory problems 147
- Power and the batteries 149
- Keyboard problems 150
- Display problems 151
- Error-checking 153
- Optical disc drive problems 155
- Sound system problems 156
- Printer problems 156
- Wireless networking problems 157
- - these will 158
- DVD operating problems 159
- Develop good computing habits 160
- - ‘snapshots’ of your 161
- - and saves them 161
- operating 163
- - before 164
- Toshiba’s worldwide offices 167
- Appendix A 169
- Help file 170
- Display brightness 170
- Output (Display switch) 171
- Media buttons 172
- Volume Mute 172
- Keyboard Function keys 173
- Zoom (Display resolution) 173
- Appendix B 174
- Glossary 175
- Current (DC) 177
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