Toshiba Qosmio G10 User Manual Page 187
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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User’s Manual 10-7
Troubleshooting
Keyboard
Keyboard problems can be caused by your setup configuration. For more
information refer to Chapter 5, The Keyboard of your online manual.
LCD panel
Apparent LCD problems may be related to the computer’s setup. Refer to
Chapter 7, HW Setup, of your online manual for more information.
Hard disk drive (HDD)
Problem Procedure
Some letter keys
produce numbers
Check that the numeric keypad overlay is not
selected. Press Fn + F10 and try typing again.
Output to screen is
garbled
Make sure the software you are using is not
remapping the keyboard. Remapping involves
reassigning the meaning of each key. See your
software’s documentation.
If you are still unable to use the keyboard,
consult your dealer.
Problem Procedure
No display Press hotkeys Fn + F5 to change the display
priority, to make sure it is not set for an external
monitor.
Markings appear on the
LCD.
They might have come from contact with the
keyboard or Touch Pad. Try wiping the LCD
gently with a clean dry cloth. If markings remain,
use LCD cleaner but be sure to let the LCD dry
before closing it.
Problems above
remain unresolved or
other problems occur
Refer to your software’s documentation to
determine if the software is causing the difficulty.
Contact your dealer if the problems continue.
Problem Procedure
Computer does not
boot from hard disk
drive
Check if a floppy disk is in the floppy disk drive or
a CD-ROM is in the optical media drive. Remove
any floppy disk and/or CD-ROM and check Boot
priority. Refer to the Boot Priority section in
Chapter 7, HW Setup.
There may be a problem with your operating
system files. Refer to your operating system
documentation.
- Qosmio G10 1
- Copyright 2
- Disclaimer 2
- Trademarks 3
- Macrovision License 3
- FCC information 4
- EU Declaration of Conformity 5
- VCCI Class B Information 5
- Harmonic Information 5
- Modem warning notice 5
- Japan regulations 6
- Type of service 7
- Telephone company procedures 8
- If problems arise 8
- Disconnection 8
- Fax branding 8
- User’s Manual ix 9
- Panasonic 10
- User’s Manual xi 11
- User’s Manual xii 12
- Hitachi LG 13
- DVD-ROM&CD-R/RW DW-224E 14
- International precautions 15
- User’s Manual xvi 16
- Table of Contents 17
- Chapter 3: Getting Started 18
- Chapter 4: Operating Basics 18
- User’s Manual xix 19
- Chapter 5: The Keyboard 20
- Chapter 6: Power 20
- Chapter 7: HW Setup 21
- Chapter 9: Optional Devices 21
- Chapter 10: Troubleshooting 22
- User’s Manual xxiii 23
- Manual contents 24
- Conventions 25
- Key operation 26
- Messages 26
- General Precautions 27
- PC Card overheating 28
- Mobile phone 28
- Disclaimers 28
- CE compliance 29
- Working environment 30
- Wireless LAN and your Health 31
- Usage Restrictions 32
- User’s Manual xxxiii 33
- Chapter 1 34
- Software 35
- Microsoft 36
- Documentation 36
- Features 37
- User’s Manual 1-5 38
- Introduction 38
- User’s Manual 1-6 39
- Pointing Device 40
- Multimedia 41
- Communications 42
- Special features 43
- User’s Manual 1-11 44
- Utilities 45
- User’s Manual 1-13 46
- User’s Manual 1-14 47
- User’s Manual 1-15 48
- Chapter 2 49
- Left side 50
- User’s Manual 2-3 51
- The Grand Tour 51
- Right side 52
- Backside 53
- User’s Manual 2-6 54
- User’s Manual 2-7 55
- Underside 56
- Front with the display open 57
- User’s Manual 2-10 58
- Indicators 59
- Keyboard indicators 60
- User’s Manual 2-13 61
- Optical media drives 62
- DVD Super Multi drive (UJ830) 63
- DVD Super Multi drive (UJ820) 64
- Chapter 3 66
- General conditions 67
- Placement of the computer 67
- Seating and posture 68
- Lighting 68
- Connecting the AC adaptor 69
- Opening the display 70
- Turning on the power 71
- Turning off the power 72
- Benefits of Hibernation Mode 73
- Starting Hibernation Mode 73
- Automatic Hibernation Mode 73
- Standby Mode 74
- Restarting the computer 75
- Restoring the complete system 76
- User’s Manual 3-12 77
- Getting Started 77
- Chapter 4 78
- USB connector 79
- USB port 79
- Using optical media drives 80
- Eject hole 81
- Laser lens 81
- Removing discs 82
- TV Tuner 83
- Connecting the antenna 84
- Sound System 85
- TOSHIBA Audio Effect 86
- Before writing or rewriting 87
- When writing or rewriting 88
- Important message 89
- User’s Manual 4-13 90
- Operating Basics 90
- RecordNow! Basic for TOSHIBA 92
- Data Verification 93
- DLA for TOSHIBA 93
- How to make a DVD-Video 94
- Important information for use 95
- User’s Manual 4-19 96
- Media care 97
- Region selection 98
- Properties menu 98
- Modem Selection 99
- Dialing Properties 99
- Wireless communications 100
- Security 101
- Bluetooth wireless technology 101
- Wireless communication switch 102
- LAN cable types 102
- Connecting the LAN cable 103
- Disconnecting the LAN cable 103
- Cleaning the computer 104
- Moving the computer 104
- Heat dispersal 105
- Chapter 5 106
- F1 … F12 function keys 107
- Hot keys 108
- User’s Manual 5-4 109
- The Keyboard 109
- User’s Manual 5-5 110
- User’s Manual 5-6 111
- Windows special keys 112
- Keypad overlay 112
- Arrow mode 113
- Numeric mode 113
- Generating ASCII characters 114
- Chapter 6 115
- User’s Manual 6-2 116
- Power conditions continued 116
- Power indicators 117
- Battery types 118
- Real Time Clock battery 119
- Safety precautions 119
- User’s Manual 6-6 120
- User’s Manual 6-7 121
- Charging the batteries 122
- Monitoring battery capacity 123
- Retaining data with power off 124
- Replacing the battery pack 125
- Removing the battery pack 126
- Installing the battery pack 127
- TOSHIBA Password Utility 128
- Supervisor password 129
- Power-up modes 130
- Panel power on/off 130
- System Auto Off 130
- Chapter 7 131
- Power On Display 132
- Boot Priority 132
- Boot Priority Options 132
- User’s Manual 7-3 133
- HW Setup 133
- HDD Priority Options 134
- User’s Manual 7-5 135
- Device Config 136
- Device Configuration 136
- USB KB/Mouse Legacy Emulation 136
- USB-FDD Legacy Emulation 136
- Button Setting 137
- Power Button Lamp 137
- Chapter 8 138
- User’s Manual 8-2 139
- User’s Manual 8-3 140
- User’s Manual 8-4 141
- User’s Manual 8-5 142
- QosmioPlayer mode 143
- Arrow up 144
- Arrow left 144
- Arrow right 144
- AV Buttons function 146
- Non TV tuner model 147
- QosmioPlayer 149
- User’s Manual 8-13 150
- User’s Manual 8-14 151
- Using the Remote Controller 152
- USB ports 153
- User’s Manual 8-17 154
- Installing/Removing batteries 155
- Remote Controller 156
- Battery holder 157
- Switching video Input 158
- User’s Manual 8-22 159
- Monitor Input Settings window 159
- Chapter 9 160
- Inserting a PC Card 161
- Removing a PC Card 161
- Bridge media slot 162
- Formatting an SD card 163
- Inserting an SD card 163
- Removing an SD card 164
- SD card care 164
- Memory Stick/Memory Stick Pro 165
- Inserting an xD picture card 166
- Removing an xD picture card 166
- Memory card care 166
- MultiMediaCard 167
- Removing a MultiMediaCard 168
- MultiMediaCard care 168
- Memory expansion 169
- Removing memory modules 170
- Battery packs 171
- AC adaptor 171
- Battery charger 172
- USB floppy disk drive 172
- External monitor 172
- Installation 173
- Changing the resolution 174
- Monitor-in 175
- Exiting the QosmioPlayer mode 176
- S-Video-in 177
- Model without the TV Tuner 178
- Precautions 178
- Connecting 179
- Security lock 180
- Chapter 10 181
- Preliminary checklist 182
- Analyzing the problem 182
- Hardware and system checklist 183
- Self test 184
- AC power 185
- Password 186
- Keyboard 187
- LCD panel 187
- Hard disk drive (HDD) 187
- DVD-ROM&CD-R/RW drive 188
- DVD Super Multi drive 189
- Infrared receiver window 192
- Pointing device 193
- Sound system 195
- Wireless LAN 196
- TV output signal 197
- TOSHIBA support 198
- Appendix A 199
- Power Requirements 200
- Built-in Modem 200
- User’s Manual A-3 201
- Specifications 201
- Appendix B 202
- Table1 Video modes (VGA) 203
- User’s Manual B-3 204
- Display Controller and Modes 204
- Table 2 Video modes (SVGA) 205
- User’s Manual B-5 206
- User’s Manual B-6 207
- Appendix C 208
- Supported Frequency Sub-bands 209
- User’s Manual C-3 210
- User’s Manual C-4 211
- User’s Manual C-5 212
- Appendix D 213
- User’s Manual D-2D-2 214
- AC Power Cord and Connectors 214
- Appendix E 215
- Appendix F 216
- TOSHIBA Theft Registration 217
- Glossary 218
- User’s Manual Glossary-2 219
- User’s Manual Glossary-3 220
- User’s Manual Glossary-4 221
- User’s Manual Glossary-5 222
- User’s Manual Glossary-6 223
- User’s Manual Glossary-7 224
- User’s Manual Glossary-8 225
- User’s Manual Glossary-9 226
- User’s Manual Glossary-10 227
- User’s Manual Glossary-11 228
- User’s Manual Glossary-12 229
- User’s Manual Glossary-13 230
- User’s Manual Glossary-14 231
- User’s Manual Index-1 232
- User’s Manual Index-2 233
- User’s Manual Index-3 234
- User’s Manual Index-4 235
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