Toshiba Strata CIX IP5000-UG-VC User Manual

Telecommunication Systems DivisionJuly 2010IP5000-SeriesTelephone User Guide®

ContentsChapter 4 – Feature Operationsiv Strata CIX IP5000-series Telephone UG 07/09Echo Cancellation...

Feature OperationsSpeed Dial82 Strata CIX IP5000-series Telephone UG 07/09Storing Personal Speed Dial NamesYou can store names with Personal Speed

Feature OperationsSpeed DialStrata CIX IP5000-series Telephone UG 07/09 83• To move one character to the right, press SCROLL or RIGHT Soft Key. To

Feature OperationsTime and Date Setting (Local)84 Strata CIX IP5000-series Telephone UG 07/09Time and Date Setting (Local)IP telephones will displ

Feature OperationsTone First / Voice First SignallingStrata CIX IP5000-series Telephone UG 07/09 85Tone First / Voice First SignallingTo determine

Feature OperationsTone/Pulse Dialing86 Strata CIX IP5000-series Telephone UG 07/09Tone/Pulse DialingWith some older Central Offices, you may have

Feature OperationsUniform Call DistributionStrata CIX IP5000-series Telephone UG 07/09 87Uniform Call DistributionUniform Call Distribution (UCD)

Feature OperationsUniform Call Distribution88 Strata CIX IP5000-series Telephone UG 07/09Login/LogoutLogin and Logout is controlled by the Login k

Strata CIX IP5000-series Telephone UG 07/09 89IP5122-SDC 5The IP5122-SDC telephone looks and functions similar to the 10 Button IP telephone when

IP5122-SDCMaking and Answering Calls90 Strata CIX IP5000-series Telephone UG 07/09Making and Answering CallsNotes• The ACO button (FB10) is the to

IP5122-SDCLocal Emergency Service (Calling 911)Strata CIX IP5000-series Telephone UG 07/09 91Local Emergency Service (Calling 911)The key benefit

ContentsChapter 5 – IP5122-SDCStrata CIX IP5000-series Telephone UG 07/09 vChapter 5 – IP5122-SDCMaking and Answering Calls...

IP5122-SDCACO Volume Control92 Strata CIX IP5000-series Telephone UG 07/09ACO Volume Control  To adjust the handset/headset volume Press the Vol

IP5122-SDCACO LED and LCD IndicationStrata CIX IP5000-series Telephone UG 07/09 93ACO LED and LCD IndicationTable 13 LED and LCD IndicationsACO Op

IP5122-SDCACO Hold94 Strata CIX IP5000-series Telephone UG 07/09ACO HoldYou can use the Hold button when using the ACO and CIX service. If you hav

IP5122-SDCACO Operating SummaryStrata CIX IP5000-series Telephone UG 07/09 95ACO Operating SummaryThe following is a summary of operating characte

IP5122-SDCIP5122-SDC Programming96 Strata CIX IP5000-series Telephone UG 07/09IP5122-SDC ProgrammingImportant! The IP5122-SDC must be programmed,

IP5122-SDCIP5122-SDC ProgrammingStrata CIX IP5000-series Telephone UG 07/09 974. Press FB04 – Flash timing (100 ms units) (Hook Flash to the CO ti

IP5122-SDCIP5122-SDC Programming98 Strata CIX IP5000-series Telephone UG 07/09IPT InitializationThe IP5122-SDC has a fourth initialization option

IP5122-SDCLocal CO Line ConnectionStrata CIX IP5000-series Telephone UG 07/09 99Local CO Line ConnectionA local CO line connection and power are r

IP5122-SDCLocal CO Line Connection100 Strata CIX IP5000-series Telephone UG 07/09Local CO Line Circuit Quick TestThis procedure is a quick test to

Strata CIX IP5000-series Telephone UG 07/09 101ADM/DSS Console 6This chapter provides an overview of the optional units that can be connected to t

ContentsChapter 7 – Headset and Handset Operationvi Strata CIX IP5000-series Telephone UG 07/09Chapter 7 – Headset and Handset OperationRecommende

ADM/DSS ConsoleADM102 Strata CIX IP5000-series Telephone UG 07/09ADMButtons and LEDsThe 10 button LCD add on module and the 20 button keystrip add

ADM/DSS ConsoleADMStrata CIX IP5000-series Telephone UG 07/09 103Adding an ADMFor installation instructions, please refer to the Strata CIX Instal

ADM/DSS ConsoleDSS Console104 Strata CIX IP5000-series Telephone UG 07/09DSS ConsoleThe 60 button Direct Station Selection (DSS) Console operates

ADM/DSS ConsoleDSS ConsoleStrata CIX IP5000-series Telephone UG 07/09 105Transferring to an Idle StationYou can transfer internal or outside calls

ADM/DSS ConsoleDSS Console106 Strata CIX IP5000-series Telephone UG 07/09Call Transfer with Camp-onYou can transfer a call to a busy station from

ADM/DSS ConsoleDSS ConsoleStrata CIX IP5000-series Telephone UG 07/09 107PagingYou can make an announcement page to a group of telephone speakers

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Strata CIX IP5000-series Telephone UG 07/09 109Headset and Handset Operation 7The IP5000-series telephones come standard with a built-in headset i

Headset and Handset OperationAUTO or CARBON Setting110 Strata CIX IP5000-series Telephone UG 07/09AUTO or CARBON SettingThere exist two types of h

Headset and Handset OperationHeadset Transmit Level AdjustmentsStrata CIX IP5000-series Telephone UG 07/09 111Headset Transmit Level Adjustments

ContentsAppendix A – ReferencesStrata CIX IP5000-series Telephone UG 07/09 viiAdvanced Network Settings ...

Headset and Handset OperationHandset Level Adjustments112 Strata CIX IP5000-series Telephone UG 07/09Handset Level AdjustmentsChange the Carbon se

Headset and Handset OperationHandset Level AdjustmentsStrata CIX IP5000-series Telephone UG 07/09 113 To adjust the Handset or Headset Receiver L

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Strata CIX IP5000-series Telephone UG 07/09 115User Programming 8User programming allows you to customize your LCD telephone. You will be able to:

User ProgrammingProgramming Feature Buttons116 Strata CIX IP5000-series Telephone UG 07/09Programming Feature ButtonsYou can use the User Programm

User ProgrammingProgrammable Feature Button CodesStrata CIX IP5000-series Telephone UG 07/09 117Setting/Changing a Programmable Feature Button’s F

User ProgrammingOne Touch Buttons118 Strata CIX IP5000-series Telephone UG 07/09One Touch ButtonsOne Touch buttons can be used for storing frequen

User ProgrammingOne Touch ButtonsStrata CIX IP5000-series Telephone UG 07/09 119Example of Special Character UsageTo create a One Touch for Park a

User ProgrammingFeature Codes120 Strata CIX IP5000-series Telephone UG 07/09Feature CodesFeature Access Codes are entered as a sequence on your te

User ProgrammingFeature CodesStrata CIX IP5000-series Telephone UG 07/09 121Remote Pickup (pickup another extension)Ext. button + #5#72 + Primary

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User ProgrammingFeature Codes122 Strata CIX IP5000-series Telephone UG 07/09Advisory Message - ActivationExt. or Phantom Ext. button + #411 + Mess

User ProgrammingFeature CodesStrata CIX IP5000-series Telephone UG 07/09 123Speed Dial (Storing an SD number)Station2#66 + nnn + Phone No.3 + # nn

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Strata CIX IP5000-series Telephone UG 07/09 125Administrator Programming 9Initializing the IP TelephoneCAUTION! If you initialize the IP telephone

Administrator ProgrammingIP Setup Instructions126 Strata CIX IP5000-series Telephone UG 07/09IP Setup InstructionsThe following steps must be comp

Administrator ProgrammingIP Setup InstructionsStrata CIX IP5000-series Telephone UG 07/09 1278. Press FB6 to enter the CIX Strata Net node number

Administrator ProgrammingInitial Start-up128 Strata CIX IP5000-series Telephone UG 07/09Initial Start-upWhen an IP5000-series telephone is connect

Administrator ProgrammingIP Telephone Function SettingsStrata CIX IP5000-series Telephone UG 07/09 129IP Telephone Function SettingsThese steps en

Administrator ProgrammingSetting the IP Telephone Headset Transmit Volume130 Strata CIX IP5000-series Telephone UG 07/09Setting the IP Telephone H

Administrator ProgrammingReset Factory Default SettingsStrata CIX IP5000-series Telephone UG 07/09 131Reset Factory Default Settings To reset the

Strata CIX IP5000-series Telephone UG 07/09 ixIntroductionThis user guide describes how to use the Toshiba IP5000-series telephones with the Str

Administrator ProgrammingReset Factory Default Settings132 Strata CIX IP5000-series Telephone UG 07/09LCD Backlight Setting1. Press 3+6+9+Hold (si

Administrator ProgrammingReset Factory Default SettingsStrata CIX IP5000-series Telephone UG 07/09 133Handset / Headset Side Tone Volume Setting1.

Administrator ProgrammingIP5131-SDL Settings134 Strata CIX IP5000-series Telephone UG 07/09IP5131-SDL SettingsThis section contains instructions t

Administrator ProgrammingIP5131-SDL SettingsStrata CIX IP5000-series Telephone UG 07/09 135Sound Page 1:Displays settings for Keybeep, Roam Noise,

Administrator ProgrammingIP5131-SDL Settings136 Strata CIX IP5000-series Telephone UG 07/09Table 20 IP5131-SDL Default SettingsMajor items Minor i

Administrator ProgrammingIP5131-SDL SettingsStrata CIX IP5000-series Telephone UG 07/09 137Sound Setting1 Key beep <ON/OFF> ON2 Room noise

Administrator ProgrammingIP5131-SDL Settings138 Strata CIX IP5000-series Telephone UG 07/09Network Settings To access the Network Setting screens

Administrator ProgrammingIP5131-SDL SettingsStrata CIX IP5000-series Telephone UG 07/09 139DHCP Server Settings1. Press Hold+3+6+9 (simultaneously

Administrator ProgrammingIP5131-SDL Settings140 Strata CIX IP5000-series Telephone UG 07/09IP Address1. Press Hold+3+6+9 (simultaneously).2. From

Administrator ProgrammingIP5131-SDL SettingsStrata CIX IP5000-series Telephone UG 07/09 141Subnet Mask1. From the IP Configurations screen, choose

IntroductionHow to Use This Guidex Strata CIX IP5000-series Telephone UG 07/09• Chapter 9 – Administrator Programming explains features and functi

Administrator ProgrammingIP5131-SDL Settings142 Strata CIX IP5000-series Telephone UG 07/09Station ID From the IP Configurations screen, choose N

Administrator ProgrammingIP5131-SDL SettingsStrata CIX IP5000-series Telephone UG 07/09 143CIX System /IPU Address Mode1. From the IP Configuratio

Administrator ProgrammingIP5131-SDL Settings144 Strata CIX IP5000-series Telephone UG 07/09Port Setting1. From the IP Configurations screen, choos

Administrator ProgrammingIP5131-SDL SettingsStrata CIX IP5000-series Telephone UG 07/09 145Advanced Network Settings To access the Advanced Netwo

Administrator ProgrammingIP5131-SDL Settings146 Strata CIX IP5000-series Telephone UG 07/09IP Address for Primary DNS (Domain Name Server)Note If

Administrator ProgrammingIP5131-SDL SettingsStrata CIX IP5000-series Telephone UG 07/09 147GRQ Port Number1. From IP Configurations > Advanced

Administrator ProgrammingIP5131-SDL Settings148 Strata CIX IP5000-series Telephone UG 07/09Table 21 Dial Pad Alphanumeric CharactersDial Pad Butto

Administrator ProgrammingIP5131-SDL SettingsStrata CIX IP5000-series Telephone UG 07/09 149External Administration Terminal IP Address Upper Bound

Administrator ProgrammingIP5131-SDL Settings150 Strata CIX IP5000-series Telephone UG 07/09External Administration Terminal IP Address Lower Bound

Administrator ProgrammingIP5131-SDL SettingsStrata CIX IP5000-series Telephone UG 07/09 151External Administration User ID SettingUse this screen

IntroductionHow to Use This GuideStrata CIX IP5000-series Telephone UG 07/09 xiConventions Description[DN]Represents any Directory Number button,

Administrator ProgrammingIP5131-SDL Settings152 Strata CIX IP5000-series Telephone UG 07/09Dynamic Port Base1. From IP Configurations > Advance

Administrator ProgrammingIP5131-SDL SettingsStrata CIX IP5000-series Telephone UG 07/09 153PC Port Type1. From IP Configurations > Advanced >

Administrator ProgrammingIP5131-SDL Settings154 Strata CIX IP5000-series Telephone UG 07/09Sound Settings To access the Sound Setting screens Fr

Administrator ProgrammingIP5131-SDL SettingsStrata CIX IP5000-series Telephone UG 07/09 155Keybeep, Room Noise, Handset BOV, Carbon Handset, and C

Administrator ProgrammingIP5131-SDL Settings156 Strata CIX IP5000-series Telephone UG 07/09Headset Tx Volume Setting Screen From the IP Configura

Administrator ProgrammingIP5131-SDL SettingsStrata CIX IP5000-series Telephone UG 07/09 157Headset Tx and Rx Volume1. From the IP Configurations s

Administrator ProgrammingIP5131-SDL Settings158 Strata CIX IP5000-series Telephone UG 07/09Key Repeat From the IP Configurations menu, select Key

Administrator ProgrammingIP5131-SDL SettingsStrata CIX IP5000-series Telephone UG 07/09 159Repeat Delay Timer and Repeat Rate TimerImportant! The

Administrator ProgrammingIP5131-SDL Settings160 Strata CIX IP5000-series Telephone UG 07/09Other Setting From the IP Configurations menu, select

Administrator ProgrammingIP5131-SDL SettingsStrata CIX IP5000-series Telephone UG 07/09 161Input Timer Mode Setting Screen1. From the IP Configura

IntroductionRelated Documents/Mediaxii Strata CIX IP5000-series Telephone UG 07/09Related Documents/MediaNote Some documents listed here may appea

Administrator ProgrammingIP5131-SDL Settings162 Strata CIX IP5000-series Telephone UG 07/09Backlight Mode Screen1. From the IP Configurations menu

Administrator ProgrammingIP5131-SDL SettingsStrata CIX IP5000-series Telephone UG 07/09 163Loop Back Test1. Press Hold+3+6+9 (simultaneously).2. F

Administrator ProgrammingIP5131-SDL Settings164 Strata CIX IP5000-series Telephone UG 07/095. Select the Cancel soft key to cancel the intended se

Administrator ProgrammingIP5131-SDL SettingsStrata CIX IP5000-series Telephone UG 07/09 165Factory From the IP Configurations menu select Factory

Administrator ProgrammingIP5131-SDL Settings166 Strata CIX IP5000-series Telephone UG 07/09Display/Key Test 1. From the IP Configurations menu sel

Administrator ProgrammingIP5131-SDL SettingsStrata CIX IP5000-series Telephone UG 07/09 167Display Mode1. From the IP Configurations menu select F

Administrator ProgrammingIP5131-SDL Settings168 Strata CIX IP5000-series Telephone UG 07/09Initialize Select Configuration > Initialize. The I

Administrator ProgrammingIP5131-SDL SettingsStrata CIX IP5000-series Telephone UG 07/09 169Reset1. From the IP Configurations menu select Reset. T

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Strata CIX IP5000-series Telephone UG 07/09 171References AThis Appendix contains table that support some of the feature operations.Call ForwardTa

Strata CIX IP5000-series Telephone UG 07/09 1The Grand Tour 1The IP5000-series telephones connected to a Strata CIX telephone system, running Rele

Strata CIX IP5000-series Telephone UG 07/09 172Call Forward - Incoming Line Calls:Forward incoming line calls only.All Calls to an ext. Press ext.

ReferencesCall ForwardStrata CIX IP5000-series Telephone UG 07/09 173No Answer to outside telephone no.Press ext. button + #6032 (tone) + dial the

Strata CIX IP5000-series Telephone UG 07/09 174CancelPress ext. button + #6054 (tone) + dial the other telephone’s ext. no. + enter other telephon

ReferencesSoft KeysStrata CIX IP5000-series Telephone UG 07/09 175Soft KeysThe table below is a list of soft key labels that appear on the LCD tel

ReferencesButton Labels176 Strata CIX IP5000-series Telephone UG 07/09Button LabelsThe button labels in Table 24 are for the Programmable Buttons

ReferencesButton LabelsStrata CIX IP5000-series Telephone UG 07/09 177DSSDirect Station Selection(s) – Press to ring a preselected station. The LE

Strata CIX IP5000-series Telephone UG 07/09 178Release and AnsRelease and Answer – Press to disconnect or complete the transfer the current outsid

ReferencesButton LabelsStrata CIX IP5000-series Telephone UG 07/09 179120 CO L i n e x x x Line XXX(Caller ID) Yes130CO Line Group L i n e G r

ReferencesButton Labels180 Strata CIX IP5000-series Telephone UG 07/09900 Application Start - Application #93 A C D H e l p ACD Help Yes 900

Strata CIX IP5000-series Telephone UG 07/09 181Hardware Connections BIP5000-Series Telephone Tilt AnglesThe IP5000-series telephones have three ti

Publication InformationToshiba America Information Systems, Inc., Telecommunication Systems Division, reserves the right, without prior notice, to rev

The Grand Tour2 Strata CIX IP5000-series Telephone UG 07/09Table 1 IP5000 Series Telephones Description Image10 Button IP Telephone:• 4 line LC

Hardware ConnectionsIP5000-Series Telephone Tilt Angles182 Strata CIX IP5000-series Telephone UG 07/09IP5000-Series Desk-top Tilt Angle With Tilt-

Hardware ConnectionsConnector IconsStrata CIX IP5000-series Telephone UG 07/09 183Connector IconsThe connectors on the IP5000-series telephones ar

Hardware ConnectionsWiring184 Strata CIX IP5000-series Telephone UG 07/09WiringIP5000-series Telephone ConnectorsLAN CableLAN Connectionfrom inter

Strata CIX IP5000-series Telephone UG 07/09 185Centrex Application CYour system may be equipped with the Centrex Application, which enhances its f

Centrex ApplicationDelayed Ringing186 Strata CIX IP5000-series Telephone UG 07/09Delayed RingingOutside line or Centrex line(s) can be programmed

Strata CIX IP5000-series Telephone UG 05/09 187IndexAabandoned call numbers (see Call History), 54about this bookconventions, xhow to use this g

IndexD ~ F188 Strata CIX IP5000-series Telephone UG 05/09any call, 51override, 107station, 50system, 50call history, 54call hold, 25calling,

IndexG ~ OStrata CIX IP5000-series Telephone UG 05/09 189verified), 43Ggroup pickup, 56Hhandset calling, 21handsfree answerback, 24Hold, 7hol

IndexP ~ V190 Strata CIX IP5000-series Telephone UG 05/09Ppaging, 56, 107access codes, 117, 122park, 120park in orbit, 55park in orbit, 55pic

The Grand TourStrata CIX IP5000-series Telephone UG 07/09 3The IP5000-series telephone upgrade options include:Table 2 IP5000 Series Add-on Module

The Grand TourIP5000-series Telephone Overview4 Strata CIX IP5000-series Telephone UG 07/09IP5000-series Telephone OverviewThe illustration of the

The Grand TourIP5000-series Telephone OverviewStrata CIX IP5000-series Telephone UG 07/09 5Fixed ButtonsThe fixed buttons on the dial pad help per

The Grand TourIP5000-series Telephone Overview6 Strata CIX IP5000-series Telephone UG 07/09The Fixed buttons are described below.Table 3 Fixed But

The Grand TourIP5000-series Telephone OverviewStrata CIX IP5000-series Telephone UG 07/09 7Navigation Key: Round button on the IP5131 telephone is

The Grand TourIP5000-series Telephone Overview8 Strata CIX IP5000-series Telephone UG 07/09Programmable Feature ButtonsProgrammable Feature Button

The Grand TourLCDStrata CIX IP5000-series Telephone UG 07/09 9LCD9-Line LCD DisplayThe LCD on the 9-Line LCD telephone (shown below) in idle state

The Grand TourLCD10 Strata CIX IP5000-series Telephone UG 07/09BrowserNote This feature applies to the IP5131-SDL telephone.Toshiba’s IP5131-SDL w

Strata CIX IP5000-series Telephone UG 07/09 11Soft KeysSoftkeys (SK1 - SK4) refer to the four buttons directly below the LCD screen (shown right).

TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”)Telecommunication Systems Division License AgreementIMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”)

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Strata CIX IP5000-series Telephone UG 07/09 13The Basics 2This chapter reviews the basic operations of the IP5000-series telephones. The instructi

The BasicsCustomizing Your Telephone14 Strata CIX IP5000-series Telephone UG 07/09 To adjust handset Beep Tone1. With the handset off-hook, dial

The BasicsCustomizing Your TelephoneStrata CIX IP5000-series Telephone UG 07/09 15Brightness ControlAvailable on backlit telephones with 4-line LC

The BasicsCustomizing Your Telephone16 Strata CIX IP5000-series Telephone UG 07/09Backlight On/OffAvailable on backlit telephones and backlit add-

The BasicsKeystrip LabelsStrata CIX IP5000-series Telephone UG 07/09 17Keystrip LabelsAvailable on 9 Line LCD telephone and 10 Button LCD Add-on M

The BasicsRing Tones18 Strata CIX IP5000-series Telephone UG 07/09Dial Pad and Button BeepsIP telephones can emit a “beep” whenever a dial pad or

The BasicsRing TonesStrata CIX IP5000-series Telephone UG 07/09 19Speakerphone/Microphone Sensitivity AdjustmentWhen you are using the speakerphon

The BasicsTelephone Terminology20 Strata CIX IP5000-series Telephone UG 07/09Telephone TerminologyWhen making or receiving calls on your IP5000-se

The BasicsMaking a CallStrata CIX IP5000-series Telephone UG 07/09 21Making a CallThere are three ways to originate a call from the telephone:Hand

Toshiba America Information Systems, Inc.Telecommunication Systems DivisionEnd-User Limited WarrantyToshiba America Information Systems, Inc., (“TAIS”

The BasicsMaking a Call22 Strata CIX IP5000-series Telephone UG 07/09Dial DirectoryThis feature is supported on IP5000-series telephones with an L

The BasicsMaking a CallStrata CIX IP5000-series Telephone UG 07/09 23BOB L (PRI)BOB LAWVER BRAD FISHERONE TOUCH ONE TOUCHPICKUP ONE TOUCHCFACONE T

The BasicsAnswering a Call24 Strata CIX IP5000-series Telephone UG 07/09Answering a CallThere are several ways to answer a call:Handset When the

Strata CIX IP5000-series Telephone UG 07/09 25On a CallWhile on a call you can perform the following:Switching Between Handset and Speakerphone P

The BasicsOn a Call26 Strata CIX IP5000-series Telephone UG 07/09Automatic HoldThis features enables you to move from one Line button to another L

The BasicsMessage WaitingStrata CIX IP5000-series Telephone UG 07/09 27Message WaitingUse your Msg LED/button and LCD to see/retrieve message(s).A

The BasicsMessage Waiting28 Strata CIX IP5000-series Telephone UG 07/09Turning On/Off MW LED on Another ExtensionIf you call an extension and it’s

The BasicsMessage WaitingStrata CIX IP5000-series Telephone UG 07/09 29LED Indicator DetailsEach line and Programmable Feature Button has a LED ne

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Strata CIX IP5000-series Telephone UG 07/09 31SoftIPT 3The SoftIPT is a software phone client that runs on appropriately equipped wired or wireles

WARRANTIES FOR NON-TOSHIBA BRANDED THIRD PARTY PRODUCTSA valuable element of Toshiba’s product strategy is to offer our customers a complete product p

SoftIPTMessage Waiting32 Strata CIX IP5000-series Telephone UG 07/09SoftIPT IconsThe special buttons relating to the SoftIPT screen are described

SoftIPTMessage WaitingStrata CIX IP5000-series Telephone UG 07/09 33Fixed ButtonsThe fixed buttons on your telephone enable you to perform standar

SoftIPTConfiguring SoftIPT 3.034 Strata CIX IP5000-series Telephone UG 07/09Configuring SoftIPT 3.0Step 1: Configure the SoftIPT1. After you have

SoftIPTConfiguring SoftIPT 3.0Strata CIX IP5000-series Telephone UG 07/09 352. In the SoftIPT Configuration window, enter the following: Fields De

SoftIPTConfiguring SoftIPT 3.036 Strata CIX IP5000-series Telephone UG 07/093. Click OK. Automatic startupCheck this box to automatically startup

Strata CIX IP5000-series Telephone UG 07/09 37 To check how many Outlook profiles are on your PC1. Go to Start > Control Panel > Mail 2. Do

SoftIPTConfiguring SoftIPT 3.038 Strata CIX IP5000-series Telephone UG 07/09Figure 3 Mail Profiles

SoftIPTBasic SoftIPT FunctionsStrata CIX IP5000-series Telephone UG 07/09 39Basic SoftIPT FunctionsStart the SoftIPT Double-click the SoftIPT ico

SoftIPTBasic SoftIPT Functions40 Strata CIX IP5000-series Telephone UG 07/09Answering a Call To answer a call using the Shift button If the LCD

SoftIPTBasic SoftIPT FunctionsStrata CIX IP5000-series Telephone UG 07/09 41Using the DirectoryYou can create a directory with MS Outlook (not Out

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SoftIPTBasic SoftIPT Functions42 Strata CIX IP5000-series Telephone UG 07/09Using Echo Canceller If you have a headset plugged into the microphone

Strata CIX IP5000-series Telephone UG 07/09 43Feature Operations 4This chapter gives you more details about your IP5000-series telephone’s advance

Feature OperationsAccount Code Calls44 Strata CIX IP5000-series Telephone UG 07/09Forced Account CodesSome applications require you to enter an Ac

Feature OperationsAccount Code CallsStrata CIX IP5000-series Telephone UG 07/09 45Voluntary Account Codes (Verified/Non-Verified)Voluntary Account

Feature OperationsAdvisory Messages46 Strata CIX IP5000-series Telephone UG 07/09Advisory MessagesAdvisory messaging enables you to store an infor

Feature OperationsAlarm Notification ButtonStrata CIX IP5000-series Telephone UG 07/09 47Alarm Notification ButtonThe Alarm Notification Button mu

Feature OperationsAutomatic Callback48 Strata CIX IP5000-series Telephone UG 07/09Automatic CallbackWhen you reach a busy station, you can set Aut

Feature OperationsBackground MusicStrata CIX IP5000-series Telephone UG 07/09 49Background MusicYou can set background music over your telephone s

Feature OperationsCall Forward50 Strata CIX IP5000-series Telephone UG 07/09Call ForwardThere are two types of Call Forwarding that you can set. O

Feature OperationsCall ForwardStrata CIX IP5000-series Telephone UG 07/09 51Station Call Forward CategoriesYou can set Call Forward for the follow

Strata CIX IP5000-series Telephone UG 07/09 iContentsIntroductionOrganization...

Feature OperationsCall Forward52 Strata CIX IP5000-series Telephone UG 07/09Station Call Forward ProceduresTable 22 on Page 171 contains Call Forw

Feature OperationsCall ForwardStrata CIX IP5000-series Telephone UG 07/09 53Call Forward Examples To set your telephone to Call Forward Busy-No A

Feature OperationsCall History54 Strata CIX IP5000-series Telephone UG 07/09Call HistoryIncoming calls with Caller ID or ANI information can be op

Feature OperationsCall Park OrbitsStrata CIX IP5000-series Telephone UG 07/09 55Call Park OrbitsThe Call Park feature enables you to hold a call t

Feature OperationsCall Pickup56 Strata CIX IP5000-series Telephone UG 07/09 To retrieve a parked call1. Press Park in Orbit or press your extensi

Feature OperationsCall PickupStrata CIX IP5000-series Telephone UG 07/09 57 To perform Call Pickup Press the buttons shown in the table below fo

Feature OperationsCall Transfer58 Strata CIX IP5000-series Telephone UG 07/09Call TransferCall transfer allows a call to be directed from one tele

Feature OperationsCall WaitingStrata CIX IP5000-series Telephone UG 07/09 59 To transfer a call directly to Voice Mail (VM)1. While on a call, pr

Feature OperationsCaller ID60 Strata CIX IP5000-series Telephone UG 07/09Caller IDIncoming calls to your extension with Caller ID can be recorded

Feature OperationsConference CallsStrata CIX IP5000-series Telephone UG 07/09 61 To transfer conference control1. Complete Steps 1 and 2 above to

ContentsChapter 3 – SoftIPTii Strata CIX IP5000-series Telephone UG 07/09Telephone Terminology...

Feature OperationsConference Calls62 Strata CIX IP5000-series Telephone UG 07/09Supervising a Tandem Call1. While talking on an outside call, pres

Feature OperationsConference CallsStrata CIX IP5000-series Telephone UG 07/09 63 To add an Incoming call to the Conference1. Place the first call

Feature OperationsDirect Inward System Access (DISA)64 Strata CIX IP5000-series Telephone UG 07/09Direct Inward System Access (DISA)Outside caller

Feature OperationsDo Not DisturbStrata CIX IP5000-series Telephone UG 07/09 65Do Not DisturbIf your station is in Do Not Disturb (DND) mode, inter

Feature OperationsDoor Lock(s)66 Strata CIX IP5000-series Telephone UG 07/09Setting DND for Another Extension To activate DND for another extensi

Feature OperationsDoor Phone(s)Strata CIX IP5000-series Telephone UG 07/09 67Door Phone(s)Door phones can be used to call phones selected in syste

Feature OperationsEcho Cancellation68 Strata CIX IP5000-series Telephone UG 07/09 To call/monitor a door phone1. With the handset off-hook, press

Feature OperationsEmergency RingdownStrata CIX IP5000-series Telephone UG 07/09 69Emergency RingdownIf a station remains off-hook for a programmab

Feature OperationsMessage Waiting70 Strata CIX IP5000-series Telephone UG 07/09Message WaitingMessage Waiting is shown on the Msg button which wil

Feature OperationsMessage WaitingStrata CIX IP5000-series Telephone UG 07/09 71Turning On/Off MW LED on Another ExtensionWhen an extension is call

ContentsChapter 4 – Feature OperationsStrata CIX IP5000-series Telephone UG 07/09 iiiChapter 4 – Feature OperationsAccount Code Calls ...

Feature OperationsMicrophone Cut-Off72 Strata CIX IP5000-series Telephone UG 07/09Microphone Cut-OffThis feature prevents callers from monitoring

Feature OperationsOff-hook Call AnnounceStrata CIX IP5000-series Telephone UG 07/09 73Off-hook Call AnnounceOff-hook Call Announce (OCA) enables y

Feature OperationsOverride Calls74 Strata CIX IP5000-series Telephone UG 07/09Override CallsThe available override features are:• Busy Override• D

Feature OperationsOverride CallsStrata CIX IP5000-series Telephone UG 07/09 75Executive OverrideExecutive Override enables you to enter an establi

Feature OperationsPaging76 Strata CIX IP5000-series Telephone UG 07/09Privacy OverrideThis feature enables you to enter an established call on a l

Feature OperationsPagingStrata CIX IP5000-series Telephone UG 07/09 77All Call PageYou can make an All Call Page to telephones assigned to the “Al

Feature OperationsPrivacy78 Strata CIX IP5000-series Telephone UG 07/09PrivacyPrivacy controls the ability of more than one person to use the same

Feature OperationsSpeed DialStrata CIX IP5000-series Telephone UG 07/09 79Speed DialSpeed Dial (SD) enables you to dial a sequence of up to 32 dig

Feature OperationsSpeed Dial80 Strata CIX IP5000-series Telephone UG 07/09Storing a System/Station Speed Dial Number 1. Dial #66. The display show

Feature OperationsSpeed DialStrata CIX IP5000-series Telephone UG 07/09 81Advanced Speed Dial OperationSpecial CharactersSD numbers may include 0~