Toshiba Satellite C870-E User Manual

User's ManualC870/C870D/L870/L870D/L875/L875D

ENERGY STAR® ProgramYour Computer model may be ENERGY STAR®compliant. If the model you purchased is compliant, it islabeled with the ENERGY STAR logo

Check your Windows® manual for more information on backing up yoursystem (including the system image backup feature).Creating Recovery MediaThis secti

4. Double click the Recovery Media Creator icon on the Windows 7desktop, or select the application from Start Menu.5. After Recovery Media Creator sta

However, if you have already created a "Recovery Media", you can use itto restore the recovery partition.If you have not created "Recov

Chapter 5Power and Power-Up ModesThe computer's power resources include the AC adaptor, battery pack andany internal batteries. This chapter prov

Monitoring of power conditionAs shown in the below table, the DC IN/Battery and Power indicators onthe system indicator panel alert you to the compute

BatteryThis section explains battery types, use, recharging methods and handling.Battery typesThe computer has different types of batteries.Battery pa

The lithium ion battery pack can explode if not replaced, used,handled or disposed of properly. Dispose of the battery as required bylocal ordinances

Battery type Power off Power onBattery pack(24Wh, 3 cell)3 hours max 3~5 hoursBattery pack(48Wh, 6 cell)3 hours max 3~5 hoursBattery pack(66Wh, 6 cell

Clicking the battery icon on the TaskbarVia the Battery Status in the Windows Mobility Center windowYou should wait at least 16 seconds after turning

Battery type Sleep Mode Shut Down ModeBattery pack(24Wh, 3 cell)about 1.9 days about 2.9 monthsBattery pack(48Wh, 6 cell)about 3.7 days about 5.8 mont

1. Panasonic Precision Devices Co., Ltd.DVD SuperMulti with Double Layer UJ8B0Blu-ray™ Combo drive UJ160Blu-ray™ Writer drive UJ260Panasonic Precision

reaches the end of its operating life. In addition to this, you might alsoreplace a discharged battery pack with a charged spare when you areoperating

Figure 5-2 Releasing the battery pack -21. Battery lock 3. Battery pack2. Battery release latchInstalling the battery packTo install a battery pack, f

Panel power on/offYou can set up your computer so that power is turned off automaticallywhen you close the display panel, and turned on again when you

Chapter 6TroubleshootingTOSHIBA have designed this computer for durability, however, shouldproblems occur you are able to use the procedures detailed

Check all cables to ensure they are correctly and firmly attached to thecomputer - loose cables can cause signal errors.Inspect all connecting cables

Hardware If you cannot find a software problem, you shouldthen check the setup and configuration of yourhardware. First run through the items in thepr

the indicator is glowing, the computer is connected to a live external powersource.Hardware and system checklistThis section discusses problems caused

Problem ProcedureAC adaptor doesn’tpower the computerCheck the connections to make sure that thepower cord/adaptor is firmly connected to thecomputer

Problem ProcedureBattery doesn’tcharge when the ACadaptor is attachedIf the battery is completely discharged, it will notbegin charging immediately, i

Real Time ClockProblem ProcedureThe BIOS settingand system date/time are lost.The charge in the Real Time Clock (RTC) batteryhas run out - you will ne

Complies with 21 CFR, Chapter 1, Subchapter J.Sony Optiarc Inc.1-11-1 Osaki Shinagawa-ku, Tokyo, 141-0032, JapanPrecautionsCAUTION: This appliance con

Problem ProcedureMarkings appear onthe computer'sdisplay panel.These marks may have come from contact with thekeyboard and Touch Pad while the di

Problem ProcedureYou cannot access aCD/DVD/Blu-rayDisc™ in the driveMake sure the drive’s disc tray is securely closed.Press gently until it clicks in

Touch PadProblem ProcedureThe Touch Pad doesnot work.Check the Device Select settings.Click Start -> Control Panel -> Hardware and Sound -> M

USB mouseProblem ProcedureOn-screen pointerdoes not respond tomouse operationIn this instance the system might be busy - Trymoving the mouse again aft

Problem ProcedureUSB device does notworkRemove the USB device from the computer andthen reconnect it to a free port in order to ensure itis firmly att

Problem ProcedureThe battery depletesquickly even when Iturned OFF thepower of thecomputer.If Sleep and Charge function is enabled, thecomputer's

Problem ProcedureAnnoying sound isheardIn this instance you may be experiencing feedbackfrom either the internal microphone or an externalmicrophone c

Problem ProcedureNo display Try adjusting the contrast and brightness controlson the external monitor.Press the hot key in order to change the display

Wireless LANIf the following procedures do not restore LAN access, consult your LANadministrator. For more information on wireless communication, refe

If a problem occurs when you are running software applications,consult the software documentation for troubleshooting suggestionsand consider calling

PrefaceCongratulations on your purchase of this computer. This powerful notebookcomputer provides excellent expansion capability, includes multimediaf

Appendix ASpecificationsThis appendix summarizes the computer’s technical specifications.Physical DimensionsSize Approximately 413 (w) x 268 (d) x 30/

External RGB monitor port pin assignment610151511Pin Signal Name Description I/O1 CRV Red Video Signal O2 CGV Green Video Signal O3 CBV Blue Video Sig

Appendix BAC Power Cord and ConnectorsThe power cord’s AC input plug must be compatible with the variousinternational AC power outlets and the cord mu

The following illustrations show the plug shapes for the U.S.A. andCanada, the United Kingdom, Australia, Europe and China.USAUL approvedUnited Kingdo

Appendix CLegal FootnotesThis chapter states the Legal Footnotes information applicable to TOSHIBAcomputers.Non-applicable IconsCertain computer chass

conditions. Read additional restrictions in your product documentation.Contact TOSHIBA technical service and support, refer to TOSHIBA supportsection

achieved on select models and configurations tested by TOSHIBA at thetime of publication. Recharge time varies depending on usage. Battery maynot char

Copy ProtectionApplicable copy protection standards included in certain media mayprevent or limit recording or viewing of the media.C870/C870D/L870/L8

Appendix DInformation for Wireless DevicesWireless LAN InteroperabilityThe Wireless LAN is compatible with other LAN systems Direct SequenceSpread Spe

In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htmYour Bluetooth product is not compatible with devices using BluetoothVersion

MessagesMessages are used in this manual to bring important information to yourattention. Each type of message is identified as shown below.Indicates

Italy: - For private use, a generalauthorization is required if WAS/RLAN’s are used outside ownpremises. For public use, a generalauthorization is req

Restrictions for Use of 5470-5725MHz Frequencies in EuropeItaly: - For private use, a generalauthorization is required if WAS/RLAN’s are used outside

designed to provide reasonable protection against harmful interference in aresidential installation.Refer to the FCC information section for the detai

Using this equipment in JapanIn Japan, the frequency bandwidth of 2,400MHz to 2,483.5MHz for secondgeneration low-power data communication systems suc

4. : This equipment uses a frequency bandwidth from 2,400MHz to 2,483.5 MHz. It is impossible to avoid the band of mobileobject identification system

Radio approvals for wireless devicesApproved Countries/Regions for the Realtek®RTL8188CE 802.11n PCI-E NIC b/g/n Wireless LANThis equipment is approve

Namibia Nepal Netherlands New ZealandNicaragua Nigeria Norway OmanPakistan Papua NewGuineaParaguay PeruPhilippines Poland Portugal QatarRomania Russia

Canada Chile Costa Rica CroatiaCyprus Czech Republic Denmark EgyptEstonia Finland France GermanyGhana Greece Hong Kong HungaryIceland India Indonesia

Connection with an access point by the Infrastructure mode is Ch1-Ch13.As of Jan. 2012Argentina Australia Austria AzerbaijanBahrain Belgium Bolivia Bu

Do not use this equipment in the countries/regions which are not listed inthe table below.An ad-hoc mode is not available in 802.11n mode.Available ch

General PrecautionsTOSHIBA computers are designed to optimize safety, minimize strain andwithstand the rigors of portability. However, certain precaut

IndexAAC adaptoradditional 3-42connecting 1-3DC IN 19V jack 2-2 BBatteryextending life 5-7monitoring capacity 5-5real time clock 2-10, 5-3save mode 4-

HDMI out port 2-4Heat dispersal 3-45, 4-6Hibernation Mode 1-9, 4-6Hot keys 4-5HW Setupaccessing 4-10Boot 4-12display 4-11general 4-10keyboard 4-13LAN

Memory Media Card 6-9Optical Disc Drive 6-8Overheating powerdown 6-4Pointing device 6-9Power 6-4Real Time Clock 6-7Sound system 6-13TOSHIBA support 6-

Stress injuryCarefully read the Instruction Manual for Safety and Comfort. It containsinformation on the prevention of stress injuries to your hands a

Chapter 1Getting StartedThis chapter provides an equipment checklist, and basic information tostart using your computer.Some of the features described

TOSHIBA eco UtilityTOSHIBA HW Setup UtilityTOSHIBA Value Added PackageTOSHIBA Web Camera ApplicationTOSHIBA Service StationTOSHIBA PC Health MonitorTO

Connecting the AC adaptorAttach the AC adaptor when you need to charge the battery or you want tooperate from AC power. It is also the fastest way to

Table of ContentsPrefaceGeneral PrecautionsChapter 1Getting StartedEquipment checklist ...

1. Connect the power cord to the AC adaptor.Figure 1-1 Connecting the power cord to the AC adaptor (2-pin plug)Figure 1-2 Connecting the power cord to

Figure 1-4 Opening the display panel11. Display panelUse reasonable care when opening and closing the display panel. Openingit vigorously or slamming

Volume cannot be adjusted during Windows Setup.1. Open the display panel.2. Press and hold the computer's power button for two or three seconds.F

2. Make sure all hard disk/optical disc activity has stopped beforeremoving the disc.If you turn off the power while a disk (disc) is being accessed,

If the computer enters Sleep Mode while a network application isactive, the application might not be restored when the computer isnext turned on and t

Hibernation ModeThe Hibernation Mode feature saves the contents of memory to the HardDisk Drive when the computer is turned off so that, the next time

Data save in Hibernation ModeWhen you turn off the power in Hibernation Mode, the computer will take amoment to save the current data in memory to the

Chapter 2The Grand TourThis chapter identifies the various components of the computer - it isrecommended that you become familiar with each before you

Power indicator The Power indicator normally glows white whenthe computer is turned on. However, if you turnthe computer off into Sleep Mode, this ind

Universal Serial Bus(USB 2.0) portsOne Universal Serial Bus port, which complies tothe USB 2.0 standard, is provided on the left sideof the computer.A

Computer Handling ... 3-44Heat dispersal ...

Universal Serial Bus(USB 2.0 or 3.0) portsTwo Universal Serial Bus ports, which comply tothe USB 2.0 or 3.0 standard, are provided on theright side of

Security lock slot A security cable can be attached to this slot andthen connected to a desk or other large object inorder to deter theft of the compu

Battery lock Slide the battery lock to release the battery packready for removal.Battery release latch Slide and hold this latch into its "Unlock

Figure 2-6 The front of the computer with the display panel open876101118795234121. Wireless communication antennas(not shown)*7. Display hinges2. Mic

Web Camera Web Camera is a device that allows you torecord video or take photographs with yourcomputer. You can use it for video chatting orvideo conf

Stereo speakers The speakers emit sound generated by yoursoftware as well as audio alarms, such as lowbattery condition, generated by the system.Keybo

For more information regarding CPU, please refer to Appendix C, LegalFootnotes.Hard Disk Drive The size of the hard disk drive varies dependingon the

Display controller The display controller interprets softwarecommands into hardware commands that turnparticular parts on the screen on or off.The dis

If you want to enable this feature, under the conditions mentioned above,select the Display Power Saving Technology check box.AMD® Vari-Bright™AMD GPU

Chapter 3Operating BasicsThis chapter describes the basic operations of your computer, highlightsthe precautions that should be taken when using it.Us

Copyright© 2012 by TOSHIBA Corporation. All rights reserved. Under the copyrightlaws, this manual cannot be reproduced in any form without the priorwr

The number of keys available on your keyboard will depend on whichcountry/region your computer is configured for, with keyboards beingavailable for nu

Soft keys: FN key combinationsThe FN (function) is used in combination with other keys to form soft keys.Soft keys are key combinations that enable, d

Specialfunction modeStandard F1-F12 modeFunctionF1 FN + F1 Launches the help file supplied withthe software.F2 FN + F2 Decreases the computer's d

Windows special keysThe keyboard provides two keys that have special functions in Windows,the Windows Start Button key activates the Start menu while

Blu-ray™ Writer driveIn addition to the above formats, Blu-ray™ Writer drive supports BD-R, BD-R DL, BD-RE and BD-RE DL.Blu-ray™ Writer drive BDXL™In

3. Lay the disc, label side up, in the disc tray.Figure 3-7 Inserting a disc11. Laser lensWhen the disc tray is fully opened, the edge of the computer

1. To pop the disc tray partially open, press the eject button. Gently pullthe disc tray out until it is fully opened.When the disc tray pops open sli

DVD-RW, DVD+RW and DVD-RAM discs can be recorded more thanonce.Blu-ray™ discsBD-R, BD-R DL, BD-R TL and BD-R QL discs can be written onlyonce. The rec

Any change or loss of the recorded contents of media that may becaused by writing or rewriting with this product, or for any businessprofit loss or bu

DVD-RW:DVD Specifications for Recordable Disc for Version 1.1 or version1.2Victor Company of Japan, Ltd. (JVC) (for 2x, 4x and 6x speed media)MITSUBIS

MultiMediaCard and MMC are trademarks of MultiMediaCard Association.Blu-ray Disc™, Blu-ray™, BDXL™, Blu-ray 3D™ and the logos aretrademarks of the Blu

Always copy data from the hard disk drive to the optical media - do notuse the cut-and-paste function as the original data will be lost if thereis a w

You cannot back up CD-ROM, CD-R or CD-RW media to DVD+R,DVD+R DL or DVD+RW media using the "Disc Backup" function ofTOSHIBA Disc Creator.You

How to learn more about TOSHIBA Disc CreatorPlease refer to the Help files for additional TOSHIBA Disc Creatorinformation.Using Corel Digital Studio f

Do not operate Corel Digital Studio immediately after turning on thecomputer. Please wait until all Disc Drive activity has stopped.CD recorder, DVD-A

TOSHIBA VIDEO PLAYER software is supported for playback ofDVD-Video and DVD-VR.Frame dropping, audio skipping or out of sync audio and video mayoccur

This software can playback MPEG2, MP4, and WTV files created byCorel Digital Studio for TOSHIBA. Playback may not function properlyif you use files of

Open TOSHIBA VIDEO PLAYER ManualTOSHIBA VIDEO PLAYER features and instructions are explained indetails in TOSHIBA VIDEO PLAYER Manual. Use the followi

The interactive function on Blu-ray™ discs may not work dependingon the contents or network situation.Blu-ray™ drives and their associated media are m

3D Playback on an External 3D Device3D playback on an external 3D device feature is only provided with somemodels.Effect of 3D can be shown only on an

The “TOSHIBA VIDEO PLAYER” is set by default in the 2D format. Bypressing the 2Dto3D conversion function button, you decide toactivate the 2Dto3D conv

ContactAddress: TOSHIBA America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618-1697Telephone: (949) 583-3000EU Declaration

Only Side-by-Side and Interleave 3D video formats are supported forplayback of 3D video content.Notes on 3D Playback for TOSHIBA Blu-ray Disc PlayerTh

Depending on the system environment, the player may automaticallyswitch into 2D if you perform any of the following operations during 3Dplayback. Furt

Wireless communicationsThe computer’s wireless communication function supports some wirelesscommunication devices.Only some models are equipped with b

configuration, client design and software/hardware configurations. Thetransmission rate described is the theoretical maximum speed as specifiedunder t

regulations may impose a number of limitations to the use of wirelesscommunication equipment.Radio Frequency Band 5GHz (5150-5850 MHz) (Revision aand

Bluetooth Stack for Windows by TOSHIBAPlease note that this software is specifically designed for the followingoperating systems:WindowsInformation re

The Link speed (10/100/1000 megabits per second) changesautomatically depending on the network conditions (connected device,cable or noise and so on).

2. Plug one end of the cable into the LAN jack. Press gently until youhear the latch click into place.Figure 3-9 Connecting the LAN cable121. LAN jack

Keep foreign objects out of the Memory media slot. Never allow metalobjects, such as screws, staples and paper clips, to enter the Memorymedia slot. F

The SDHC memory card logo is ( ).The SDXC memory card logo is (TM).The maximum capacity of SD memory cards is 2GB. The maximumcapacity of SDHC memory

Industrial Environments (e.g. environments where a mains voltage of380 V three-phase is used)Medical EnvironmentsAutomotive EnvironmentsAircraft Envir

Memory cards have a limited lifespan, so it is important to backupimportant data.Do not write to a card if the battery power is low. Low power couldaf

When inserting memory media, do not touch the metal contacts. Youcould expose the storage area to static electricity, which can destroydata.Do not tur

Do not try to install or remove a memory module under the followingconditions.a. The computer is turned on.b. The computer was shut down in either Sle

6. Slide your fingernail or a thin object under the cover and lift it off.Figure 3-12 Removing the memory module cover121. Memory module cover 2. Scre

7. Align the notch of the memory module with that of the memory slotand gently insert the module into the slot at about a 30 degree anglebefore holdin

8. Seat the memory module cover in place and secure it with the screw.Take care to ensure that the memory module cover is firmly closed.Figure 3-14 Se

8. Grasp the module by its edges and remove it from the computer.If you use the computer for a long time, the memory modules and thecircuits locating

Figure 3-16 Connecting the monitor cable to the External RGB monitor port121. External RGB monitor port 2. Monitor cableThere are no fastening screws

Connecting the HDMI out port1. Plug one end of the HDMI cable into the HDMI in port of the HDMIdisplay device.2. Plug the other end of the HDMI cable

Be sure to use the HotKey to select the display device before starting toplay video. Do not change the display device while playing video.Do not chang

Cet appareil numérique de la class B respecte toutes les exgences duRèglement sur le matériel brouileur du Canada.Following information is only valid

Optional TOSHIBA AccessoriesYou are able to add a number of options and accessories in order to makeyour computer even more powerful and convenient to

SRSSRS Premium Sound™ offers the richest and most immersive audioexperience in any listening environment using technologies from SRSLabs.1. Click Star

Default FormatYou can change the sample rate and bit depth of sound.Video modeVideo mode settings are configured via the Screen Resolution dialog.To o

Make sure all disk/disc activity has ended before moving thecomputer.Turn off (shut down) the computer.Disconnect the AC adaptor and all peripherals b

Chapter 4Utilities & Advanced UsageThis chapter describes the utilities and special features of this computer,and the advanced usage of some utili

If you set the boot-up certification (single sign-on) on the modelfeatured with a fingerprint authentication, a fingerprint (or password) isrequired a

TOSHIBA eco Utility This computer is equipped with "eco mode". Thismode slightly lowers performance of somedevices to reduce electric power

TOSHIBA Service Sta-tionThis application allows your computer toautomatically search for TOSHIBA softwareupdates or other alerts from TOSHIBA that are

Access each function using the following procedures.*1 To access the Power Options, click Start -> Control Panel -> System and Security -> Po

Low battery automat-ic Hibernation Mode *1When battery power is exhausted to the pointthat computer operation cannot be continued, thesystem automatic

These symbols may not stick depending on the country and region whereyou purchased.Disposing of the computer and the computer'sbatteriesDiscard t

Sleep and ChargeIt also displays the remaining battery capacity.Sleep and ChargeYour computer can supply USB bus power (DC5V) to the USB port evenwhen

Metal paper clips or hair pins/clips will generate heat if they come intocontact with USB ports. Do not allow USB ports to come into contact withmetal

User PasswordTo start the utility, point to or click the following items:Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOS

After you changed the settings of HWSetup, a dialog box may appear toprompt you that the changes will take effect after the computer is restarted.Make

Registered Selects the password. A dialogue box will appearto allow you to set the password.To enter a user password:1. Select Registered to display t

Auto-Selected Selects an external monitor if one is connected,otherwise, it selects the internal display. (Default)System LCD Only Selects the interna

The Panel Open - Power On feature is supported with some models.KeyboardThis tab allows you to set conditions for the Keyboard.Function Keys mode (wit

Disabled Disables the internal USB 3.0 controller.LANWake-up on LANThis feature lets the computer's power be turned on from shutdown when itrecei

TOSHIBA PC Health MonitorThe TOSHIBA PC Health Monitor application proactively monitors anumber of system functions such as power consumption, battery

Clicking Next will display the "PC Health Monitor Software Notice &Acceptance" screen. Please carefully read the information displayed.S