Toshiba Satellite U840W User Manual

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Summary of Contents

Page 1 - User's Manual

User's ManualU840W

Page 2 - Table of Contents

Disposal of batteries and/or accumulatorsThe crossed out wheeled dust bin symbol indicates thatbatteries and/or accumulators must be collected anddisp

Page 3 - Troubleshooting

* Please note that this service is not free-of-charge.1. Visit https://backupmedia.toshiba.eu on the Internet.2. Follow the on-screen instructions. Yo

Page 4 - User's Manual iv

Chapter 6TroubleshootingTOSHIBA have designed this computer for durability, however, shouldproblems occur you are able to use the procedures detailed

Page 5 - Chapter 1

Check all cables to ensure they are correctly and firmly attached to thecomputer - loose cables can cause signal errors.Inspect all connecting cables

Page 6 - Regulatory Information

Hardware If you cannot find a software problem, you shouldthen check the setup and configuration of yourhardware. First run through the items in thepr

Page 7 - EU Declaration of Conformity

The computer will not load advanced options during startupBy holding down one of the following keys during startup, your computerwill load advanced op

Page 8 - Working environment

Problem ProcedureComputer shutsdown automatically.Leave the computer off until it reaches roomtemperature. If the computer has reached roomtemperature

Page 9 - VCCI Class B Information

Problem ProcedureBattery doesn’tcharge when the ACadaptor is attachedIf the battery is completely discharged, it will notbegin charging immediately, i

Page 10 - REACH - Compliance Statement

Real Time ClockProblem ProcedureThe BIOS settingand system date/time are lost.The charge in the Real Time Clock (RTC) batteryhas run out - you will ne

Page 11 - Video Standard Notice

Problem ProcedureMarkings appear onthe computer'sdisplay panel.These marks may have come from contact with thekeyboard and Touch Pad while the di

Page 12

Problem ProcedureYou cannot write toa memory mediacardRemove the memory media card from thecomputer and check to ensure that it is not writeprotected.

Page 13

Battery is a consumption product, since the battery time depends onthe usage of your computer. If the battery can not be charged at all,then it is a d

Page 14 - Program

Problem ProcedureThe on-screenpointer moves toofast or too slowIn this instance, you should initially try changingthe speed setting within the Mouse C

Page 15 - General Precautions

Problem ProcedureThe on-screenpointer moves toofast or too slowIn this instance, you should initially try changingthe speed setting within the Mouse C

Page 16 - Mobile phones

Problem ProcedureI cannot use theSleep and Chargefunction.Sleep and Charge function may be disabled.Enable the Sleep and Charge function in theTOSHIBA

Page 17 - Wireless LAN Interoperability

Problem ProcedureThe "USB Wakeupfunction" does notwork.When Sleep and Charge function is enabled, the"USB WakeUp" function does no

Page 18 - Radio Regulatory Information

Problem ProcedureMonitor does notturn onAfter confirming that the monitor's power switch ison, you should check the connections to makesure that

Page 19 - User's Manual 1-15

Problem ProcedureWake-up on LANdoes not workMake sure the AC adaptor is connected. TheWake-up on LAN function consumes power evenwhen the system is of

Page 20 - Canada - Industry Canada (IC)

Before you callSome problems you experience may be related to software or theoperating system so it is important that you investigate other sources of

Page 21 - User's Manual 1-17

IndexAAC adaptoradditional 4-22connecting 2-3DC IN 19V jack 3-4 BBatteryextending life 4-16monitoring capacity 4-14real time clock 3-9, 4-12save mode

Page 22 - Using this equipment in Japan

window 5-8 KKeyboardFunction keys F1...F12 4-2problems 6-7Windows special keys 4-3 LLANcable types 4-11connecting 4-11problems 6-14 Mmemory media card

Page 23 - Device Authorization

note 4-17 Security lock 4-21Sleep Modesetting 2-8System automatic 5-4 Sound systemproblems 6-13 TTOSHIBA Desktop Assist 5-1TOSHIBA PC DiagnosticTool 5

Page 24 - Legal Footnotes

------------------------/*=====================================================Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved.Redist

Page 25 - Memory (Main System)

----------------------------------/* Copyright (C) 1995-1998 Eric Young ([email protected])All rights reserved.This package is an SSL implementation w

Page 26 - Battery Life

USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVERCAUSED AND ON ANY THEORY OF LIABILITY, WHETHER INCONTRACT, STRICT LIABILITY, OR TORT (INCLUDIN

Page 27 - Messages

Disposing of the computer and the computer'sbatteriesContact an authorized TOSHIBA service provider for details regardinghow to dispose of the co

Page 28 - Chapter 2

Extreme heat, cold, or humidity.Liquids and corrosive chemicals.Stress injuryCarefully read the Instruction Manual for Safety and Comfort. It contains

Page 29

Information for Wireless DevicesWireless LAN InteroperabilityThe Wireless LAN is compatible with other LAN systems Direct SequenceSpread Spectrum (DSS

Page 30 - Connecting the AC adaptor

Your Bluetooth product is not compatible with devices using BluetoothVersion 1.0B specificationsWireless Devices and your healthWireless products, lik

Page 31 - User's Manual 2-4

Italy: - For private use, a generalauthorization is required if WAS/RLAN’s are used outside ownpremises. For public use, a generalauthorization is req

Page 32 - Opening the display

Table of ContentsChapter 1TOSHIBA Legal, Regulatory and SafetyCopyright, Disclaimer and Trademarks ... 1-1

Page 33 - Initial setup

Restrictions for Use of 5470-5725MHz Frequencies in EuropeItaly: - For private use, a generalauthorization is required if WAS/RLAN’s are used outside

Page 34 - Turning off the power

designed to provide reasonable protection against harmful interference in aresidential installation.Refer to the FCC information section for the detai

Page 35 - Sleep Mode

Using this equipment in JapanIn Japan, the frequency bandwidth of 2,400MHz to 2,483.5MHz for secondgeneration low-power data communication systems suc

Page 36 - Sleep Mode limitations

4. : This equipment uses a frequency bandwidth from 2,400MHz to 2,483.5 MHz. It is impossible to avoid the band of mobileobject identification system

Page 37 - Hibernation Mode

Radio approvals for wireless devicesApproved Countries/Regions for Wireless DevicesThis equipment is approved to the radio standard by the countries/r

Page 38 - Data save in Hibernation Mode

use of complex modeling software, such as high end computer aideddesign applicationsuse of several applications or functionalities simultaneouslyuse o

Page 39 - Chapter 3

This is correct because the operating system usually displays the availablememory instead of the physical memory (RAM) built into the computer.Various

Page 40 - Left side

Graphics Processing Unit (GPU)Graphics processing unit (GPU) performance may vary depending onproduct model, design configuration, applications, power

Page 41 - Right side

Chapter 2Getting StartedThis chapter provides an equipment checklist, and basic information tostart using your computer.Some of the features described

Page 42 - Underside

Right-click Click the right Touch Pad control buttononce.Right click the mouse once.Press and hold on the touch screen (only fortouch screen models).D

Page 43 - Front with the display open

Computer Handling ... 4-24Heat dispersal ...

Page 44

Use a virus-check program and make sure it is updated regularly.Never format storage media without checking its content - formattingdestroys all store

Page 45 - User's Manual 3-7

When you connect the AC adaptor to the computer, always follow thesteps in the exact order as described in the User’s Manual.Connecting the power cabl

Page 46 - Internal Hardware Components

2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack onthe right of the computer.Figure 2-3 Connecting the DC output plug to the computer1

Page 47 - User's Manual 3-9

Do not close the display panel with pens or any other objects left inbetween the display panel and the keyboard.When opening or closing the display pa

Page 48 - Rapid Start Technology

When it is displayed, be sure to read the License Terms carefully.Getting to know the Start screenThe Windows 8 Start screen provides you a new and ea

Page 49 - Monitoring of power condition

Restarting the computerCertain conditions require that you reset the computer, for example if:You change certain computer settings.An error occurs and

Page 50 - DC IN/Battery indicator

To restore the operation of the computer from Sleep Mode, press andhold the power button or any key on the keyboard for a short amountof time. Please

Page 51 - Specifications

Hibernation ModeThe Hibernation Mode feature saves the contents of memory to the HardDisk Drive when the computer is turned off so that, the next time

Page 52 - AC Power Cord and Connectors

Automatic Hibernation ModeThe computer can be configured to enter Hibernation Mode automaticallywhen you press the power button or close the lid. In o

Page 53 - User's Manual 3-15

Chapter 3The Grand TourThis chapter identifies the various components of the computer - it isrecommended that you become familiar with each before you

Page 54 - Chapter 4

User's Manual iv

Page 55 - Function Key

Power indicator The Power indicator normally glows white whenthe computer is turned on. However, if you turnthe computer off into Sleep Mode, this ind

Page 56 - Generating ASCII characters

LAN jack This jack lets you connect to a LAN. The adaptorhas built-in support for Ethernet LAN (10megabits per second, 10BASE-T) or FastEthernet LAN (

Page 57 - TOSHIBA VIDEO PLAYER

Microphone jack A 3.5 mm mini microphone jack enablesconnection of a three-conductor mini jack forstereo microphone input.The jack with the icon ( )

Page 58 - Starting TOSHIBA VIDEO PLAYER

Figure 3-4 The underside of the computer211. Force Shut down hole 2. Cooling ventsForce Shut down hole Insert a slender object such as a needle into t

Page 59

Figure 3-5 The front of the computer with the display panel open107571623488911121. Wireless communication antennas(not shown)*7. Stereo speakers2. Mi

Page 60

Web Camera Web Camera is a device that allows you torecord video or take photographs with yourcomputer. You can use it for video chatting orvideo conf

Page 61 - Wireless communications

Touch Pad The Touch Pad located in the palm rest is usedto control the movement of the on-screen pointer.To use the Touch Pad, simply touch and moveyo

Page 62 - Card Specifications

Hard Disk Drive orSolid State DriveThe size of the hard disk drive varies dependingon the model.To check which type of HDD/SSD is included inyour mode

Page 63 - Bluetooth wireless technology

Display controller The display controller interprets softwarecommands into hardware commands that turnparticular parts on the screen on or off.The dis

Page 64 - Connecting the LAN cable

With the Intel® Rapid Start Technology, the Windows can rapidly resumefrom Hibernation Mode and battery life will be longer than when in SleepMode.Int

Page 65 - Battery types

Chapter 1TOSHIBA Legal, Regulatory andSafetyThis chapter states the Legal, regulatory and safety information applicableto TOSHIBA computers.Copyright,

Page 66 - Charging the batteries

The LED in the table below refers to the DC IN/Battery indicator. Power on Power off(no operation)AC adaptorconnectedBattery fullycharged• Operates

Page 67 - Monitoring battery capacity

White Indicates the AC adaptor is connected and thebattery is fully charged.No light Under any other conditions, the indicator doesnot light.If the ba

Page 68 - Batteries exhausted time

Conditions Altitude (from sealevel)Operating -60 to 3,000 metersNon-operating -60 to 10,000 metersmaximumPower RequirementsAC adaptor 100-240V AC50 or

Page 69 - Peripheral devices

Germany: VDE United Kingdom: BSI In Europe, two conductors power cord must be VDE type, H05VVH2-F orH03VVH2-F and for three conductors power cor

Page 70 - Memory media

Chapter 4Operating BasicsThis chapter describes the basic operations of your computer, highlightsthe precautions that should be taken when using it.Th

Page 71 - Media care

Function KeyThe function keys (F1~F12) are the twelve keys at the top of yourkeyboard.The FN key is used in combination with other keys to form soft k

Page 72 - Removing a memory media

Specialfunction modeStandard F1-F12 modeFunctionF12 FN + F12 Turns the Airplane mode on or off.FN + 1 FN + 1 Reduces the icon size on the desktopor th

Page 73 - HDMI Device

TOSHIBA VIDEO PLAYERPlease be aware of the following limitations when you use the TOSHIBAVIDEO PLAYER:Notes on useThis software can only be used on Wi

Page 74 - Security lock

Carry out the installation/uninstallation of the TOSHIBA VIDEOPLAYER under a user account with administrator rights.Do not change Windows Users while

Page 75 - Sound System and Video mode

Open TOSHIBA VIDEO PLAYER ManualTOSHIBA VIDEO PLAYER features and instructions are explained indetails in TOSHIBA VIDEO PLAYER Manual. Use the followi

Page 76 - Realtek HD Audio Manager

Bluetooth is a trademark owned by its proprietor and used by TOSHIBAunder license.The terms HDMI and HDMI High-Definition Multimedia Interface, and th

Page 77 - Computer Handling

The 2Dto3D conversion function uses TOSHIBA's original algorithm toapply a 3D effect to your own 2D videos. However, note that thisfunction does

Page 78 - Heat dispersal

Please consider if it is suitable or a need for time limit before allowingyour child to watch a 3D content.Depending on the lighting condition of your

Page 79 - User's Manual 4-26

Frequency Channel Selection of 2.4GHz for IEEE 802.11b/g or/andIEEE802.11nRoaming over multiple channelsCard power managementWired Equivalent Privacy

Page 80 - Chapter 5

Media AccessProtocolCSMA/CA (Collision Avoidance) withAcknowledgment (ACK)Radio CharacteristicsRadio Characteristics of Wireless LAN module may vary a

Page 81 - User's Manual 5-2

Radio linksYou can easily establish links between two or more devices, with theselinks being maintained even if the devices are not within a line-of-s

Page 82 - User's Manual 5-3

Connect the AC adaptor before connecting the LAN cable. The ACadaptor must remain connected during LAN use. If you disconnect theAC Adaptor while the

Page 83 - Special features

You can change the Real Time Clock settings in the BIOS setup utility.Please refer to Troubleshooting for further information.The RTC battery does not

Page 84 - TOSHIBA Password utility

Battery type Power off Power onBattery pack(54Wh, 4 cell)about 4.0 hours about 4.5 hoursRTC battery about 24 hours about 24 hoursPlease be aware that

Page 85 - User's Manual 5-6

You should wait at least 16 seconds after turning on the computerbefore trying to monitor the remaining operating time. This is becausethe computer ne

Page 86 - Supervisor Password

Battery type Sleep Mode Shut Down ModeBattery pack(54Wh, 4cell)3.6 days 65 daysRTC battery about 30 days about 30 daysExtending battery lifeTo maximiz

Page 87 - TOSHIBA System Settings

Only peripherals complying with the FCC class B limits may be attached tothis equipment. Operation with non-compliant peripherals or peripherals notre

Page 88 - Sleep and Charge

Please note that an adaptor is required to use miniSD/microSD Card.Please note that not all memory media have been tested and verifiedto work correctl

Page 89 - Sleep and Music

Card Type CapacitiesSD 8MB, 16MB, 32MB, 64MB, 128MB, 256MB,512MB, 1GB, 2GBSDHC 4GB, 8GB, 16GB, 32GBSDXC 64GBMemory media formatNew media cards are for

Page 90 - Power On Display

About the write-protectThe memory media cards have a function for protect.SD Card (SD memory card, SDHC memory card and SDXC memorycard)Set the write-

Page 91

2. Point to memory media and click the left Touch Pad control button.3. Grasp the media and remove it.Do not remove the memory media while the compute

Page 92 - SATA Interface setting

When you change the display output device by function key, the playbackdevice may not switch automatically. In this case, in order to set theplayback

Page 93 - Notes on use

to product. Please refer to the instructions for the product you are using formore information.Connecting the security lockIn order to connect a secur

Page 94 - TOSHIBA PC Health Monitor

Microphone LevelFollow the steps below to change the microphone recording level.1. Right click on the speaker icon on the Taskbar, and select Recordin

Page 95

Power ManagementThe audio controller in your computer can be turned off when the audiofunction is not used. To adjust the configuration of audio power

Page 96 - System Recovery

You can clean the display screen by spraying a small amount of glasscleaner onto a soft, clean cloth and then wiping the screen gently withthe cloth.N

Page 97 - Recovery Media

If the processor's temperature reaches an unacceptably high level witheither setting, the computer automatically shuts down to prevent anydamage.

Page 98 - User's Manual 5-19

This product and the original options are designed to observe the relatedEMC (Electromagnetic Compatibility) and safety standards. However,TOSHIBA can

Page 99 - Recovery Hard Disk Drive

Chapter 5Utilities and Advanced UsageThis chapter describes the utilities and special features of this computer,and the advanced usage of some utiliti

Page 100 - User's Manual 5-21

TOSHIBA VIDEOPLAYERThis software is provided for playback of DVDVideo. To access this utility, click Desktop ->Desktop Assist -> Media & Ent

Page 101 - Chapter 6

TOSHIBA ServiceStationThis application allows your computer toautomatically search for TOSHIBA softwareupdates or other alerts from TOSHIBA that aresp

Page 102 - Analyzing the problem

Special featuresThe following features are either unique to TOSHIBA computers or areadvanced features which make the computer more convenient to use.A

Page 103 - If something goes wrong

Low batteryautomatic HibernationMode *1When battery power is exhausted to the pointthat computer operation cannot be continued, thesystem automaticall

Page 104 - Hardware and system checklist

User authentication may be required to validate user rights when usingTOSHIBA Password Utility to delete or change passwords, etc.Set (button)Click th

Page 105 - AC power

If you forget your HDD User Password, TOSHIBA will NOT be able toassist you, and your HDD will be rendered COMPLETELY andPERMANENTLY INOPERABLE. TOSHI

Page 106 - User's Manual 6-6

LAN, Task Scheduler, etc) may not work. You must turn the computer backon to retry password entry.TOSHIBA System SettingsThis section explains how to

Page 107 - Internal display panel

Sleep and Charge & Sleep and MusicThis tab allows you to set advanced features when the power of thecomputer is turned OFF. "Power OFF"

Page 108 - Memory Media Card

When Sleep and Charge function is enabled, the USB Wakeupfunction does not work for compatible ports. In that case, if there is aUSB port that does no

Page 109 - Pointing device

VCCI Class B Informationこの装置は、クラスB情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。取扱説明書に従って正しい取り扱いをしてください。VCCI-BC

Page 110 - USB mouse

The volume adjustment and mute setting might be different betweenWindows mode and Sleep and Music mode. Before connecting theaudio device to the compu

Page 111 - USB device

Boot Priority OptionsThis option allows you to set the priority for booting the computer. Click theUp and Down buttons to adjust the priority.To chang

Page 112 - User's Manual 6-12

Function Keys ModeThis feature allows you to configure the Function Keys Mode. Please referto the Function Key section for more information about func

Page 113 - External monitor

Battery life Let HDD/SSD work with battery life mode. If thissetting is selected, this caused performancedown.LANWake-up on LANThis feature lets the c

Page 114 - User's Manual 6-14

It is recommended that the AC adaptor be connected while TOSHIBAMedia Player is running. Power saving features may interfere withsmooth playback. When

Page 115 - TOSHIBA support

numbers, and will track specific activities related to the computer and theirusage.The collected information includes device operation time and number

Page 116 - TOSHIBA technical support

the program is enabled, the TOSHIBA PC Health Monitor screen isdisplayed, and the program will begin monitoring system functions andcollecting informa

Page 117

A recovery image of the software on your computer is stored on the HardDisk Drive, and can be copied to either disc media or USB Flash Memoryby using

Page 118

Please make sure to use the default Boot Mode option in the BIOSsetup utility before restoring.To start BIOS Setup, press and hold the F2 key, and the

Page 119

If you have not created "Recovery Media", please contact TOSHIBAsupport for assistance.Restoring the pre-installed software from theRecovery

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