i V2.4 User’s Guide
Screens For convenience of explanation, only the part of the screen needed for operation is shown. The user should key in the bold element shown.
Information screen] edit box Item Explanation [Setting the refresh interval of a Product Information screen] edit box Specify the refresh interval (
91 91
92 4 Appendixes Appendixes
Appendix 1 Agent Information Add/Delete Tool The Agent Information Add/Delete Tool is available for an administrator to add or delete Agent inform
Appendix 2 Management Proxy Add/Delete Tool The Management Proxy Add/Delete Tool can be used to add or delete a Management Proxy name in the setti
Appendix 3 Alert Message Function If a fault occurs in an Agent, the Alert Message function displays the Alert Message window on the Manager scre
The Alert Message window is shown below: Alert Message window Alert Message window Item Explanation -Agent- column Displays the Agent in which
When the [Detail] button is clicked or an event is selected and double-clicked in the list view, the following detail window is displayed. Detail
Appendix 4 Local Configuration Tool If the HEW Agent function is installed, the Local Configuration Tool can configure an Agent regardless of the av
Buzzer Control screen If the alarm buzzer is sounding due a hardware fault, the [Buzzer Stop] button can be pressed to stop the buzzer. Buzze
Chapter 1 Configuring HarnessEye/web 1 Chapter Configuring HarnessEye/web
Panel Control screen This screen is displayed when the server is MAGNIA Z300 / MAGNIA Z310. In “Panel View 1,” information specific to the machine cu
Setting of transmittingTrap to Insight Manager screen If a fault occurs in a server, it is possible to transmit a SNMP trap to a Compaq Insight Manag
Appendix 5 Virtual Private Network Setting Virtual Private Networking (VPN) is a security technology that enables secure communication between busin
Configure Port Usage window In the [Configure Port Usage] window, select the [Receive calls only] check box in [Port Usage], and then click [OK] In
RAS Server TCP/IP Configuration window Because DHCP and DNS are not used, make settings as follows: Select one of items in the [Allow remote TCP/I
Remote Access Permissions window In [Users], select a user to whom remote access permission is to be given, select the [Grant dialin permission to u
1.3 Guest Configuration Procedure Selecting “Network,” “Properties,” and then “Protocols” tab Open [Network] [Properties] and then click the [Protoc
Network properties In the [Network] dialog box, verify that “Point To Point Tunneling Protocol” has been added, and then click [Close]. Starting Dia
Dial-Up Networking window Click [Close]. Finally, install the service pack before this configuration procedure, or the service pack of a version ne
1.4 Procedure for Connection from the Guest Starting Dial-Up Networking Open [My Computer] and then double-click [Dial-Up Networking] to start [Dial
1.1 Outline 1.1.1 Outline of Harness Eye Web HEW is software used in managing the operation of Toshiba Intel Architecture servers. HEW is web-based
1.5 Verifying Connection on the Guest Side Opening Dial-Up Networking Monitor Open the [Control Panel] and then double-click [Dial-Up Networking Mon
2 Connection between Windows2000 Server and Windows2000 Professional 2.1 Connection Configuration In this configuration, the Windows 2000 Professio
Internet Connection window In [Internet connections], select the Internet connection to be used by this server, and then click [Next]. IP Address A
Address Range Assignment window Click [New]. New Address Range window Specify the [Start IP address] and [End IP address] of the address for the v
Managing Multiple Remote Access Servers window Because [RADIUS] is not used, select the [No, I don’t want to set up this server to use RADIUS now] a
Adding Remote Access Policies Here is an example of how to give access permission to the domain administrator. Before doing the following, select [A
Select Attribute window In [Attribute types], select the type of the attribute to be added, then click [Add]. In this example, [Windows-Groups] is s
Verifying the added policy In the [Remote Access Policies] window displayed from [Routing and Remote Access], verify the added policy. 117
2.3 Guest Configuration Procedure Opening Network Connection Wizard Open the [Control Panel] and then double-click [Network and Dial-up Connections]
Destination Address window Specify the name or IP address of the host in [Host name or IP address], and then click [Next]. In this example, specify
1.1.2 Outline of Individual Functions This section provides an outline of individual functions of HEW. Fault list display function It is the functi
2.4 Procedure for Connection from the Guest Opening the Network and Dial-up Connections Open the [Control Panel] and then double-click [Network and
2.5 Verifying Connection on the Guest Side Opening the Network and Dial-up Connections Open the [Control Panel] and then double-click [Network and D
Appendix 6 Remote Console Function Setting When a remote console function is used, please use after making the following preparations. - Installing
After that, install it by following the instructions given on the dialog. - Installing "TSAC Web package" on a Management Proxy machine Pl
Appendix 7 Message List 1 Sensor list The following Sensor Types/Sensor Names displayed by the Sensor Status screen. The sensor on the system board
The sensor on the system board (MAGNIA Z310) Sensor type & ID Hex Sensor Name Voltage #01 Base Board +1.25V #05 Base Board +2.5V #09
The sensor on the system board (MAGNIA Z500) Sensor type & ID Hex Sensor Name Voltage #01 Base Board +1.25V (ch.A) #02 Base Board +1.25
The sensor on the expansion systems (MAGNIA Z300 / MAGNIA Z310 / MAGNIA Z500) Sensor type & ID Hex Sensor Name Voltage #C0 Expansion Disk1
The sensor on the system board (MAGNIA3200) Sensor type & ID Hex Sensor Name Voltage #00 Terminator Voltage #0C Bridge Voltage #0D Proce
The sensor on the system board (MAGNIA3300) Sensor type & ID Hex Sensor Name Voltage #00 DIMM Terminator Voltage #01 Processor 1 Voltag
Fault report function If a fault occurs in the Agent machine, fault information can be reported to the Management Console. There are two ways to sen
The sensor on the system board (MAGNIA550D) Sensor type & ID Hex Sensor Name Voltage #21 Processor 1 VRM #20 Processor 2 VRM #22 Bas
2 Port number list The port number used by HEW is as follows. Port number Purpose of use 5214 Agent Information Communication 5215 Alert Message
Appendix 8 Enterprise Association When some faults occur in the server, the faults can be informed to each of the managers of Compaq Insight Manager
For FMT files, it is as follows. FORMAT NT_Base %t %s %s %s %s %s %s %s* hostname DEFAULT origin DEFAULT category $3 eventType $4 sid $5 sub_sou
(Continued) // Date year category 'Information' SID App ID Message FORMAT NT_Info %t %s %s Information %s* hostname DEFAULT origin D
Index A Agent... 7 Agent Entry...
HarnessEye/web V2.4 User’s Guide 2003, TOSHIBA CORPORATION ALL RIGHTS RESERVED
Trap transmitting to a Compaq Insight Manager function If a fault occurs in server, it is possible to transmit a SNMP trap to a Compaq Insight Manage
1.2 Operating Environment 1.2.1 Operating environment The requirements for HEW operation are as follows: [Management Console] CPU Pentium II, 300MH
1.3 Components 1.3.1 Roles of each component (1) Agent If a fault is detected in the Agent machine, the Agent reports it to the Management Proxy.
Notice When you set up the HEW Agent function, an Agent must meet the following conditions. The Node Name is IP reachable with TCP/IP and it i
(2) Management Proxy The Management Proxy collects fault reports from the Agent and stores them, and also relays settings from the Management Consol
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When two Management Proxies are provided in a system, the servers must be set up to prevent alarm reports sent to Management Console from being dupl
(3) Management Console The Management Console receives fault information from the Management Proxy and displays them as Alert Messages to notify the
1.3.2 Notes on System Configurations Minimum configuration In an environment with only one server, all modules are installed in one server. In th
displayed and a remote console function is not available. If the level is "Low", when you use a remote console function, "Terminal Ser
14 hapter 2 2 Chapter 2 2 Chapter Installing HarnessEye/web
2.1 Preparation for Installation The HarnessEye/web installation procedure is described here. Installing the Management Proxy function 1.
To enable an Agent to output SNMP traps or display Agent information on the Management Console, the SNMP properties must be properly set up in advanc
2.2 Installing HarnessEye/web Install HarnessEye/web as shown below. 1. Starting a setup Log on, with administrator authority, to Windows NT® or Wind
3-1. Installing the Management Console function Select the Management Console function and click the “Next” button. The Management Proxy setting d
3-3. Installing the Agent function Select the Agent function and the components you need to install. The components which can select whether it in
Important Alert MessagesThis document contains important information to be observed for prevention of damage to users and bystanders or their prope
Click the “Next” button. The agent information registration dialog box is displayed. Specify whether to register the Agent with the Management
After specifying Management Proxy(s), click the “Next” button. The alias entry dialog box is displayed. If you want to assign an alias to the Ag
4. Completing a setup When installation finishes normally, the dialog box shown below is displayed. 22
2.3 Removing HarnessEye/web In WindowsNT® , open the “Control Panel” and double-click “Add/Remove Programs” to display the “Add/Remove Programs Prope
24 3 Chapter 3 3 Chapter Operating HarnessEye/web
3.1 Starting HarnessEye/web To start HEW, select [Start] from the Windows taskbar and then select [Program], [HEW], and [LocalHTML]. 3.1.1 Manageme
3.1.2 Remote Power Control (Management Proxy) screen The following screen is displayed when the Management Proxy machine is MAGNIA Z300 / Z310 / Z50
3.1.3 Agent List screen The Agents under management are listed. Agent List screen Item Explanation -Management Proxy- Displays the names or the
3.1.4 Remote Console screen When you click a Remote Console start button on an Agent List screen, the Remote Console screen is displayed. As this
After the Operating System starts on the Agent machine, the screen shown below is displayed. Please log in by the user of an administrator author
Notice on Use Program and data protection ¤ To prepare for recovery from damage to or loss of programs and data, back up important programsand
3.2 Main screen 3.2.1 Main screen When you click the Agent on the Agent List screen, the screen shown below is displayed. Main screen Item Expl
The following function names are listed in the left pane. MAGNIA Z300 MAGNIA Z310 MAGNIA Z500 V1.x V2.x V2.x V2.x Function In Out In Out
3.3 Function Screens 3.3.1 Summary screen [While the Operating System is running] When you click Summary, the screen shown below is displayed. The u
Sensor and disk status Item Explanation -Normal- Displays that all the sensors (disks) are in a normal state or have some information. -Abnormal-
Item Explanation Memory Displays the memory information. -Available Bytes- Displays the number of usable bytes of the physical memory. -Page Faul
[While the Operating System is stopped] When you click Summary, the screen shown below is displayed. Summary screen (While the Operating System
3.3.2 Product Information screen When you click Product Information, the screen shown below is displayed. Product Information screen Item Expla
3.3.3 Sensor Status screen [While the Operating System is running] When you click Sensor Status, the screen shown below is displayed. Sensor St
Meanings of status icons Image Severity Normal Information Warning Error Unknown [When the Operating System is stopped] When you click Senso
3.3.4 IDE RAID Status screen When you click IDE RAID Status, the screen shown below is displayed. IDE RAID Status screen Item Explanation -Con
Preface This document explains how to install and operate “HarnessEye/web Version 2.4” (hereafter referred to as HEW). HEW is software used for opera
Item Explanation -Array- Displays disk array information. -Index- Displays the array index. -Array ID- Displays the array ID. -Mode- Displays th
3.3.5 SCSI RAID Status screen When you click SCSI RAID Status, the screen shown below is displayed. According to the type of RAID controller instal
Item Explanation -Logical- Displays information on the logical drive. -Index- Displays the index number of the array’s logical drive . -Status- D
SCSI RAID Status screen (In the case of the RAID controller TAH/T100) Item Explanation -Adapter- Displays adapter information. -Adapter Number- D
Item Explanation -Physical- Displays information on the physical drive. -Adapter Number- Displays the adapter number. -Channel Number- Displays t
3.3.6 Mobile IP Software screen When you click Mobile IP Software, the screen shown below is displayed. This screen is displayed when Mobile IP Soft
Mobile IP Software screen (Service Status tab) Item Explanation [Mobile IP Software FA service] Specifies the state of the service. [Mobile IP Sof
PC List Tab Mobile IP Software screen (PC List tab) Item Explanation -PC List- Displays a list of PCs registered in the Mobile IP Software serv
Home Agent Tab (This is a screen in the case of the Mobile IP Software Server V2.0 or V2.1.) Mobile IP Software screen (Home Agent tab) Item Exp
Foreign Agent Tab (This is a screen in the case of the Mobile IP Software Server V2.0 or V2.1.) Mobile IP Software screen (Foreign Agent tab) It
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3.3.7 Software Access Point screen When you click Software Access Point, the screen shown below is displayed. Software Access Point screen Item
3.3.8 Error Log screen When you click Error Log , the screen shown below is displayed. Error Log screen Item Explanation -Level- Displays the
3.3.9 Remote Power Control screen [While the Operating System is running] When you click Remote Power Control, the screen shown below is display
[When the Operating System is stopped] When you click Remote Power Control, the screen shown below is displayed. On this screen, you can force th
3.3.10 Configure Alerts screen When you click Configure Alerts, the screen shown below is displayed. Configure Alerts screen Item Explanation -
Filter Settings tab When you click a [Detail] button (the condition number data button for the data you want to display) while the Filter Settings ta
the first event is notifyed. And the others are not notifyed until the interval is over. 56
If you click the [Edit] button while the Filter Settings tab is active, the screen shown below is displayed. You can register the condition you want
Example1: If you want to set in the following condition, set as the following list. Application log, Error, “Example” as an event source name, 1234
Exception Settings tab When you click a [Detail] button (the condition number data button for the data you want to display) while the Exception Setti
Contents Applicable Versions and Technical Revisions Notation Used in This Document Configuring HarnessEye/web...
Others tab If you select the Others tab, the screen shown below is displayed. Configure Alerts screen (Others) Item Explanation [Display alerts
3.3.11 S.E.L. (System Event Log) screen The S.E.L. is the log which the motherboard holds, and has mainly alerts of the hardware recorded. [While t
Meanings of event type icons Icon Type Information Warning Error Unknown Service Setting tab When you click the Service Setting tab, the scree
Back Up tab When you click the Back Up tab, the screen shown below is displayed. In this frame, you can set the SEL file backup options. Automat
S.E.L. screen (Back Up) Item Explanation -Automatic- Sets automatic backup options. [Do Automatic Backup] checkbox Specifies whether to enable aut
Log File Download tab When you click the Log File Download tab, the screen shown below is displayed. You can select the file you want to download.
When you click the Create Log File button, the screen shown below is displayed. You can use this screen to download the log file in text form. Cli
[When the Operating System is stopped] When you click S.E.L., the screen shown below is displayed. S.E.L. screen (while the Operating System
3.3.12 Performance Settings screen On this screen, you can specify parameters for monitoring performance. When you click Performance Settings, th
Item Explanation System Monitors the system information -% Processor Time- Monitors the use ratio of the CPU. -Processor Queue Length- Monitors t
3.3.15 Collect Logs screen ...
3.3.13 Performance screen This screen displays the thresholds and current utilization of the CPU and memory. On this screen, you can also speci
Item Explanation -Watch Item: CPU- You can specify the CPU condition to be monitored. [Watch this item] check box Directs the Agent Performance Mon
3.3.14 Configuration screen On this screen, you can set Automatic Server Restart and Front Panel Indicators. Both items cannot be set at the same ti
Before using the automatic server restart function, please read carefully the following caution with regard to this function. CAUTION Be sure to
Configuration screen (Front Panel Indicators) The MAGNIA Z300 / MAGNIA Z310 is equipped with upper part and lower part of front panel indicator, each
3.3.15 Collect Logs screen On this screen, you can specify the data collected from the Agent machine. When you click Collect Logs, the screen sho
Item (Checkbox) Explanation [MAGNIA System Configuration ] Collects the MAGNIA system configuration information data. [System Information Report(Wi
3.4 Advanced Settings 3.4.1 Advanced Settings There are following functions in the Advanced Settings. Agent Entry DB Maintenance DB Backup
3.4.2 Agent Entry screen When you click Agent Entry, the screen shown below is displayed. Agent Entry screen Item Explanation -Node Name- Disp
When you select [New Entry] button in the Agent Entry screen, the screen shown below is displayed. Agent Entry screen (New Entry) Item Explanatio
Notation Used in This Document This document uses the following notation: Symbols · CAUTION Indicates a potentially hazardous situation that could r
3.4.3 DB Maintenance screen When you click DB Maintenance, the screen shown below is displayed. DB Maintenance screen Item Explanation -Mainten
Item Explanation -Maintenance Setting- You can specify a database maintenance setting. [Alert Entries Limit] edit box When the number of alerts exce
3.4.4 DB Backup screen When you click DB Backup, the screen shown below is displayed. DB Backup screen Item Explanation -Backup Alert File List-
3.4.5 Alert Message Location screen When you click Alert Message Location, the screen shown below is displayed. Alert Message Location screen
When you click the [Filter] button, the screen shown below is displayed. Alert Message Filter Setting screen Item Explanation -Alert Message Filte
3.4.6 Alert Message Contents screen When you click Alert Message Contents, the screen shown below is displayed. Alert Message Contents screen I
The following command arguments can be used. ITEM COMMAND ARGUMENTS Date and Time of Alert Occurrence %OT Node Name %NN MAC Address %MA IP Addre
3.4.7 Email Address screen When you click Email Address, the screen shown below is displayed. Email Address screen Item Explanation -Registered
3.4.8 Email Contents screen When you click Email Contents, the screen shown below is displayed. Email Contents screen Item Explanation -Email
3.4.9 Screen Settings screen In the Screen Settings screen, you can specify the number of Agent information screen's Error Log, each function&
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