Toshiba P100/P105 User Manual Page 181
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181
Chapter 6
If Something Goes
Wrong
Some problems you may encounter when using your
computer are relatively easy to identify and solve. Others
may require help from your network administrator or the
manufacturer of a software program.
This chapter aims to help you solve many problems by
yourself. It covers the problems you are most likely to
encounter.
If all else fails, contact Toshiba. You will find information on
Toshiba’s support services at the end of this chapter.
Problems that are easy to fix
Your program stops responding.
If you are working with a program that suddenly freezes all
operations, chances are the program has stopped responding.
You can exit the failed program without shutting down the
operating system or closing other programs.
To close a program that has stopped responding:
1 Press
Ctrl, Alt, and Del simultaneously (once).
The Windows Task Manager window appears.
- Satellite 1
- P100/P105 1
- Series User’s Guide 1
- Model: Satellite 2
- P100/P105 Series 2
- Associated Software Warranty 2
- Protection of Stored Data 2
- Critical Applications 3
- Industry Canada Requirement 4
- FCC requirements 4
- Disconnection 5
- Alarm Equipment 6
- Wireless Interoperability 7
- Wireless LAN and Your Health 8
- Regulatory Information 8
- Canada – Industry Canada (IC) 9
- EU Declaration of Conformity 10
- VCCI Class B Information 10
- Modem Warning Notice 10
- Using this Equipment in Japan 11
- Device Authorization 12
- Adapters 13
- European Community Countries 14
- Bluetooth 18
- Regulatory statements 20
- Canada — Industry Canada (IC) 21
- (1) (2) 22
- Copyright 24
- Trademarks 25
- Computer Disposal Information 25
- Contents 26
- Introduction 34
- This guide 35
- Safety icons 36
- Other documentation 37
- Service options 38
- Chapter 1 39
- Selecting a place to work 39
- Keeping yourself comfortable 40
- Precautions 40
- Setting up your computer 43
- Setting up your software 44
- Adding external devices 46
- Connecting to a power source 47
- Using the main battery 50
- Opening the display panel 51
- Turning on the power 52
- Adding memory (optional) 53
- Installing a memory module 54
- Memory module slot cover 55
- Front of computer 55
- Removing a memory module 59
- of computer 60
- Using the TouchPad 61
- Scrolling with the TouchPad 62
- Control buttons 62
- Using the Dual Mode Pad 64
- Using the Control buttons 65
- Using Tap Zones 65
- Using the Virtual Buttons 66
- Fn + F5, or by 69
- Fn + F5): 69
- Fn and F5 simultaneously 69
- Using an external keyboard 70
- Using a mouse 71
- Connecting a printer 71
- Setting up your printer 72
- Turning off the computer 74
- Turn Off or Shut Down 75
- Turn Off 77
- Shut Down 78
- Restarting your computer 78
- Closing the display panel 80
- Caring for your computer 81
- Chapter 2 83
- Learning the Basics 83
- Computing tips 83
- Using the keyboard 85
- Function keys 86
- Windows special keys 86
- Starting a program 87
- Explorer 88
- Saving your work 90
- File names 91
- Printing your work 92
- Backing up your work 93
- Restoring your work 94
- Drive in-use indicator light 95
- Eject button 95
- Manual eject hole 95
- Media Control Buttons 96
- Inserting a compact disc 97
- Playing an audio CD 99
- Play/pause button 100
- Stop button 100
- Creating a CD 101
- Playing CDs using Auto-Run 101
- 5.375 x 8.375 ver 2.3 102
- Caring for CD or DVD Discs 103
- Toshiba’s online resources 104
- Chapter 3 105
- Mobile Computing 105
- Toshiba’s energy-saver design 105
- Battery Notice 106
- Power management 107
- Using additional batteries 107
- Charging batteries 108
- Charging the RTC battery 109
- Monitoring main battery power 110
- 5.375 x 8.375 ver 2.3.2 111
- Setting battery alarms 114
- Conserving battery power 115
- Power Schemes 116
- Fn and F2 simultaneously 117
- Changing the main battery 118
- Inserting a charged battery 120
- Taking care of your battery 122
- Maximizing battery life 123
- Disposing of used batteries 124
- Traveling tips 125
- Chapter 4 126
- Exploring Your 126
- Computer’s Features 126
- Exploring the desktop 126
- Start button 127
- System tray 127
- Setting up for communications 129
- Determining the COM port 130
- Accessing a network 132
- Setting up the connection 132
- Using the Ethernet LAN Port 133
- ❖ The Internet 134
- ❖ The World Wide Web 134
- ❖ Internet Service Providers 134
- ❖ Connecting to the Internet 134
- The Internet 135
- The World Wide Web 135
- Internet Service Providers 135
- Connecting to the Internet 136
- Surfing the Internet 136
- Internet features 137
- Exploring audio features 138
- Using a microphone 139
- ❖ Audio out jack 140
- Using the i.LINK 141
- Using PC Cards 141
- Inserting a PC Card 142
- Removing a PC Card 143
- Using an ExpressCard™ 144
- Removing an ExpressCard 145
- Inserting memory media 146
- Removing memory media 147
- Chapter 5 148
- Toshiba Utilities 148
- TOSHIBA Assist 149
- Protect & Fix 151
- Optimize 152
- TOSHIBA SD 153
- Memory Card Format Utility 153
- Setting passwords 154
- Setting a supervisor password 155
- Setting a user password 156
- TOSHIBA Password Utility 157
- to exit 158
- PC Diagnostic Tool Utility 159
- TOSHIBA Hotkey Utility 160
- Mouse Utility 161
- TOSHIBA Hardware Setup 162
- TOSHIBA Zooming Utility 164
- TOSHIBA Button Controls 165
- TOSHIBA Accessibility 167
- Fingerprint Enrollment 168
- Fingerprint Logon 170
- Power-on Security 170
- Enabling Power-on Security 171
- Fingerprint Management 172
- Control Center 172
- Fingerprints 172
- Settings 173
- Password Bank 174
- Replaying a registered dialog 176
- Deleting a registration 177
- Chapter 6 181
- If Something Goes 181
- Problems that are easy to fix 181
- The computer will not start 183
- F12 when the 184
- The Windows 185
- Internet problems 187
- Resolving a hardware conflict 188
- Interrupt Request Channel 189
- Direct Memory Access 189
- Plug and Play 189
- Resolving conflicts 190
- Disabling a device 191
- Checking device properties 191
- Memory problems 192
- Power and the batteries 193
- Keyboard problems 195
- Display problems 196
- The built-in screen flickers 197
- Disk drive problems 198
- Error-checking 199
- Sound system problems 202
- PC Card problems 203
- Card Information Structure 203
- PC Card checklist 204
- Resolving PC Card problems 204
- PC Card 205
- Printer problems 206
- Modem problems 207
- Wireless networking problems 208
- DVD operating problems 211
- Develop good computing habits 214
- Web browsers 219
- Before you contact Toshiba 221
- Contacting Toshiba 222
- Toshiba voice contact 222
- Toshiba’s worldwide offices 223
- If Something Goes Wrong 224
- Appendix A 225
- Hot Keys 225
- Volume Mute 225
- Password security 226
- Power usage 228
- Standby mode 229
- Hibernation mode 230
- Display modes 231
- Display brightness 232
- Mode Pad 232
- Zooming applications in/out 232
- Keyboard hot keys 233
- Appendix B 234
- Power Cord/Cable 234
- Connectors 234
- Appendix C 235
- Using ConfigFree™ with 235
- Getting Started 236
- Wireless LAN 237
- Connectivity Doctor 237
- Profiles 237
- ConfigFree Utilities 238
- Search for Wireless Devices 241
- Profile Settings 246
- ConfigFree SUMMIT 250
- Using ConfigFree SUMMIT 253
- Quick Connect 254
- Toshiba Wireless Projector 254
- Direct Link Toshiba Device 256
- Using the Automatic Switch 257
- Semi-Automatic Switch Feature 257
- Glossary 259
- Acronyms 259
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