Toshiba Satellite Pro C870 User Manual Page 1

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Summary of Contents

Page 1 - User's Manual

User's ManualSatellite L870/L870D/L875/L875DSatellite Pro L870/L870DSatellite C870/C870DSatellite Pro C870/C870DSatellite S870/S870D/S875/S875Dse

Page 2 - Table of Contents

Disposal of batteries and/or accumulatorsThe crossed out wheeled dust bin symbol indicates thatbatteries and/or accumulators must be collected anddisp

Page 3 - Troubleshooting

3. To use the internal speakers on your computer, select Speakers. To usethe television or the external monitor that you have connected to thecomputer

Page 4 - User's Manual iv

Figure 4-19 Security lock121. Security lock slot 2. Security lockOptional TOSHIBA AccessoriesYou are able to add a number of options and accessories i

Page 5 - Chapter 1

Microphone LevelFollow the steps below to change the microphone recording level.1. Right click on the speaker icon on the Taskbar, and select Recordin

Page 6 - Regulatory Information

InformationClick the Information button to view hardware information, softwareinformation, and language setting.Power ManagementThe audio controller

Page 7 - EU Declaration of Conformity

Be careful not to spill liquids into the computer. If the computer doesget wet, turn the power off immediately and let the computer drycompletely - in

Page 8 - Working environment

the processor speed first, then if necessary turning on the fan. Both ofthese functions are controlled through the Power Options.When the processor&ap

Page 9 - VCCI Class B Information

Chapter 5Utilities and Advanced UsageThis chapter describes the utilities and special features of this computer,and the advanced usage of some utiliti

Page 10 - REACH - Compliance Statement

TOSHIBA HDDAcceleratorTOSHIBA HDD Accelerator is an application thatcan improve hard drive access performance byusing part of the main memory of the c

Page 11 - Video Standard Notice

CyberLinkMediaShow 6 forTOSHIBAThis software helps you manage and share all ofyour digital photos and videos. It also allowsquick creation of new prof

Page 12

TOSHIBA Resolution+Plug-in for WindowsMedia PlayerThe plug-in lets you upconverts wmv and mp4videos on Windows Media Player.For more information, plea

Page 13

Battery is a consumption product, since the battery time depends onthe usage of your computer. If the battery can not be charged at all,then it is a d

Page 14 - Program

Intelligent powersupply *1A microprocessor in the computer's intelligentpower supply detects the battery's charge,automatically calculates t

Page 15

USB Wakeup function This function restores the computer from SleepMode depending on the external devicesconnected to the USB ports.For example, if a m

Page 16 - User's Manual 1-12

When entering a password, do not enter any characters (for example"!" or "#") produced by pressing the SHIFT or ALT keys and so on

Page 17 - General Precautions

This utility lets you do the following:Register or delete the Supervisor Password.Specify restrictions for general users.Starting the computer by pass

Page 18 - Mobile phones

TOSHIBA System Settings windowThe TOSHIBA System Settings window contains a number of tabs to allowspecific functions of the computer to be configured

Page 19 - Wireless LAN Interoperability

The Sleep and Charge function may not work with certain externaldevices even if they are compliant with the USB specification. In thosecases, turn the

Page 20 - Radio Regulatory Information

This function may not be able to be used with some connected externaldevices even if the appropriate mode is selected. In this situation, disableand s

Page 21 - User's Manual 1-17

If a Supervisor Password has been set, manual boot device selectionfunctions may be restricted.The boot device selection methods described above will

Page 22

Wake-up on KeyboardWhen this feature is enabled, and the computer is in Sleep Mode, you canturn on the system by pressing any key. However, please be

Page 23 - Canada - Industry Canada (IC)

The Wake-up on LAN function consumes power even when thesystem is off. Leave the AC adaptor connected while using thisfeature.Regarding Wake-up on LAN

Page 24 - 1. Important notice

------------------------/*=====================================================Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved.Redist

Page 25 - 4. About the JEITA

The Resolution+ function was specially adjusted for the internalmonitor. Hence, please turn OFF Resolution+ when viewing onexternal monitor.Playback o

Page 26 - Legal Footnotes

small portion of the total hard disk capacity, approximately 10MB or lessper year.This information is used to identify and provide a notification of s

Page 27 - 64-Bit Computing

System RecoveryThere is a hidden partition allocated on the Hard Disk Drive for the SystemRecovery Options in the event of a problem.You can also crea

Page 28 - Battery Life

Please note that some of the disc media may not be compatible withthe optical disc drive. You should therefore verify the optical disc drivesupports t

Page 29 - Messages

4. Use the up and down cursor key to select the appropriate option fromthe menu according to your actual recovery media. Please refer to theBoot Prior

Page 30 - User's Manual 1-26

When you reinstall the Windows operating system, the hard disk may bereformatted and all data may be lost.1. Turn off your computer.2. While holding d

Page 31 - Chapter 2

Chapter 6TroubleshootingTOSHIBA have designed this computer for durability, however, shouldproblems occur you are able to use the procedures detailed

Page 32

Check all cables to ensure they are correctly and firmly attached to thecomputer - loose cables can cause signal errors.Inspect all connecting cables

Page 33 - Connecting the AC adaptor

Hardware If you cannot find a software problem, you shouldthen check the setup and configuration of yourhardware. First run through the items in thepr

Page 34 - User's Manual 2-4

The computer will not load advanced options during startupBy holding down one of the following keys during startup, your computerwill load advanced op

Page 35 - Opening the display

----------------------------------/* Copyright (C) 1995-1998 Eric Young ([email protected])All rights reserved.This package is an SSL implementation w

Page 36 - Initial setup

Problem ProcedureComputer shutsdown automatically.Leave the computer off until it reaches roomtemperature. If the computer has reached roomtemperature

Page 37 - Turning off the power

Problem ProcedureBattery doesn’tcharge when the ACadaptor is attachedIf the battery is completely discharged, it will notbegin charging immediately, i

Page 38 - Sleep Mode

Real Time ClockProblem ProcedureThe BIOS settingand system date/time are lost.The charge in the Real Time Clock (RTC) batteryhas run out - you will ne

Page 39 - Executing Sleep Mode

Problem ProcedureMarkings appear onthe computer'sdisplay panel.These marks may have come from contact with thekeyboard and Touch Pad while the di

Page 40 - Hibernation Mode

Problem ProcedureYou cannot access aCD/DVD/Blu-rayDisc™ in the driveMake sure the drive’s disc tray is securely closed.Press gently until it clicks in

Page 41 - Data save in Hibernation Mode

Touch PadProblem ProcedureThe Touch Pad doesnot work.Check the Device Select settings.Click Desktop -> Desktop Assist -> Control Panel -> Har

Page 42 - Chapter 3

USB mouseProblem ProcedureOn-screen pointerdoes not respond tomouse operationIn this instance the system might be busy - Trymoving the mouse again aft

Page 43 - Left side

Sleep and Charge functionFor more information and settings, please refer to the Sleep and Chargesection.Problem ProcedureI cannot use theSleep and Cha

Page 44 - 1 2 3 4 5 6 7 8 9

Problem ProcedureThe "USB Wakeupfunction" does notwork.When Sleep and Charge function is enabled, the"USB WakeUp" function does no

Page 45 - User's Manual 3-4

Problem ProcedureMonitor does notturn onAfter confirming that the monitor's power switch ison, you should check the connections to makesure that

Page 46 - Underside

USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVERCAUSED AND ON ANY THEORY OF LIABILITY, WHETHER INCONTRACT, STRICT LIABILITY, OR TORT (INCLUDIN

Page 47 - User's Manual 3-6

Problem ProcedureWake-up on LANdoes not workMake sure the AC adaptor is connected. TheWake-up on LAN function consumes power evenwhen the system is of

Page 48 - Front with the display open

Before you callSome problems you experience may be related to software or theoperating system so it is important that you investigate other sources of

Page 49 - User's Manual 3-8

IndexAAC adaptoradditional 4-43connecting 2-3DC IN 19V jack 3-2 BBatteryextending life 4-29monitoring capacity 4-28real time clock 3-10, 4-25save mode

Page 50 - Internal Hardware Components

accessing 5-8Boot 5-11display 5-11general 5-9keyboard 5-13LAN 5-13SATA 5-13USB 5-13window 5-9 KKeyboardFunction Key 4-2problems 6-7Windows special key

Page 51 - User's Manual 3-10

Wireless LAN 6-15 RRecovery hard disk drive 5-19Recovery Media 5-18Restarting the computer 2-8SSD/SDHC/SDXC Cardformatting 4-38note 4-37 Security lock

Page 52 - Vari-Bright

GlossaryThe terms in this glossary cover topics related to this manual. Alternatenaming is included for reference.AbbreviationsAC: Alternating current

Page 53 - Monitoring of power condition

LAN: local area networkLCD: liquid crystal displayLED: light emitting diodeMB: megabyteMMC: multi media cardOCR: optical character recognition (reader

Page 54 - DC IN/Battery indicator

Disposing of the computer and the computer'sbatteriesDiscard this computer in accordance with applicable laws andregulations. For further informa

Page 55 - Specifications

TOSHIBA SAMSUNG STORAGETECHNOLOGY KOREACORPORATION 14F, Bldg. No.102, Digital empire2, 486 Sin-dong, Yeongtong-gu, Suwon-si, Gyeonggi-do, Korea, 443-7

Page 56 - Power Requirements

PrecautionsCAUTION: This appliance containsa laser system and is classified as a“CLASS 1 LASER PRODUCT.” Touse this model properly, read theinstructio

Page 57 - AC Power Cord and Connectors

Leave enough space around the computer and other equipment to provideadequate ventilation. Otherwise, they may overheat.To keep your computer in prime

Page 58 - User's Manual 3-17

it is recommended that a minimum distance of 30cm is maintained betweenthe computer and a mobile phone that is in use.Instruction Manual for Safety an

Page 59 - Chapter 4

Table of ContentsChapter 1TOSHIBA Legal, Regulatory and SafetyCopyright, Disclaimer and Trademarks ... 1-1

Page 60 - Function Key

and Wireless LAN devices simultaneously, you may occasionallyexperience a less than optimal network performance or even lose yournetwork connection.If

Page 61 - Generating ASCII characters

EuropeRestrictions for Use of 2400.0-2483.5MHz Frequencies in EuropeFrance: Outdoor uselimited to 10mWe.i.r.p. within theband2454-2483.5MHzMilitary Ra

Page 62 - Optical disc drives

RussianFederation:Limited e.i.r.p 100mW. Permitted to useonly for indoor applications, closedindustrial and warehouse areas,and on board aircraft.1. P

Page 63

check the current channel of operation. If operation is occurring outside ofthe allowable frequencies for outdoor use, as listed above, the user mustc

Page 64 - Removing discs

Article 14 The low power radio-frequency devices shall notinfluence aircraft security and interfere legalcommunications;If found, the user shall cease

Page 65 - Writing discs

4. 4 : The interference range of this equipment is less than 40m.5. : This equipment uses a frequency bandwidth from 2,400MHzto 2,483.5MHz. It is pos

Page 66 - Before writing or rewriting

Atheros WB225 802.11b/g/n Wireless LAN and BluetoothThe Name of the radio equipment: AR5B225DSP Research, Inc.Approval Number: D110317003Atheros HB125

Page 67 - User's Manual 4-9

your selected model may not have all the features and specificationscorresponding to all of the icons or switches shown on the computerchassis.CPUCent

Page 68 - TOSHIBA VIDEO PLAYER

Certain device drivers and/or applications may not be compatible with a 64-bit CPU and therefore may not function properly.Memory (Main System)Part of

Page 69

such as Microsoft Operating System and/or pre-installed softwareapplications, or media content. Actual formatted capacity may vary.LCDOver a period of

Page 71 - TOSHIBA Blu-ray Disc Player

Pay attention! A caution informs you that improper use of equipment orfailure to follow instructions may cause data loss or damage yourequipment.Pleas

Page 72

Chapter 2Getting StartedThis chapter provides an equipment checklist, and basic information tostart using your computer.Some of the features described

Page 73

Right-click Click the right Touch Pad control buttononce.Right click the mouse once.Press and hold on the touch screen (only fortouch screen models).D

Page 74

Use a virus-check program and make sure it is updated regularly.Never format storage media without checking its content - formattingdestroys all store

Page 75

When you connect the AC adaptor to the computer, always follow thesteps in the exact order as described in the User’s Manual.Connecting the power cabl

Page 76

2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack onthe left of the computer.Figure 2-3 Connecting the DC output plug to the computer12

Page 77 - Important information for use

Do not close the display panel with pens or any other objects left inbetween the display panel and the keyboard.When opening or closing the display pa

Page 78 - Wireless communications

When it is displayed, be sure to read the License Terms carefully.Getting to know the Start screenThe Windows 8 Start screen provides you a new and ea

Page 79 - Wireless LAN

Restarting the computerCertain conditions require that you reset the computer, for example if:You change certain computer settings.An error occurs and

Page 80 - Radio Characteristics

When the AC adaptor is connected, the computer will go into SleepMode according to the settings in the Power Options (to access it,click Desktop ->

Page 82 - Connecting the LAN cable

Sleep Mode limitationsSleep Mode will not function under the following conditions:Power is turned back on immediately after shutting down.Memory circu

Page 83 - Battery types

1. Click Desktop -> Desktop Assist -> Control Panel -> System and Security -> Power Options.1. Click Choose what the power button does or

Page 84 - Charging the batteries

Chapter 3The Grand TourThis chapter identifies the various components of the computer - it isrecommended that you become familiar with each before you

Page 85 - Battery charging notice

Power indicator The Power indicator normally glows white whenthe computer is turned on. However, if you turnthe computer off into Sleep Mode, this ind

Page 86 - Monitoring battery capacity

Universal Serial Bus(USB 2.0) portsOne or two Universal Serial Bus ports, whichcomply to the USB 2.0 standard, are provided onthe left side of the com

Page 87 - Extending battery life

Microphone jack A 3.5 mm mini microphone jack enablesconnection of a three-conductor mini jack forstereo microphone input.The integrated sound system

Page 88 - Replacing the battery pack

External RGB monitorportThis port provides 15-pin, analog RGB port.Please refer to the External RGB monitor port pinassignment section for information

Page 89 - Additional memory module

Figure 3-5 The underside of the computer13241. Battery lock 3. Memory module slot2. Battery release latch 4. Cooling ventsProduct appearance depends o

Page 90 - Installing a memory module

Front with the display openThis section shows the computer with the display panel open. In order toopen the display, lift the display panel up and pos

Page 91 - User's Manual 4-33

Web Camera Web Camera is a device that allows you torecord video or take photographs with yourcomputer. You can use it for video chatting orvideo conf

Page 92

Chapter 1TOSHIBA Legal, Regulatory andSafetyThis chapter states the Legal, regulatory and safety information applicableto TOSHIBA computers.Copyright,

Page 93 - Removing a memory module

Touch Pad The Touch Pad located in the palm rest is usedto control the movement of the on-screen pointer.To use the Touch Pad, simply touch and moveyo

Page 94 - Peripheral devices

Hard Disk Drive orSolid State DriveThe size of the hard disk drive varies dependingon the model.To check which type of HDD/SSD is included inyour mode

Page 95 - Memory media

Display controller The display controller interprets softwarecommands into hardware commands that turnparticular parts on the screen on or off.The dis

Page 96 - About the write-protect

running under battery modeusing the internal LCD display onlyThe Vari-Bright feature can be enabled in the AMD VISION Engine ControlCenter/Catalyst Co

Page 97 - Removing a memory media

Power on Power off(no operation)AC adaptornotconnectedRemainingbattery capacityis above lowbattery triggerpoint• Operates• LED: offRemainingbatter

Page 98

Power indicatorCheck the Power indicator to determine the power status of the computer -the following indicator conditions should be noted:White Indic

Page 99 - HDMI Device

Power RequirementsAC adaptor 100-240V AC50 or 60 Hz (cycles per second)Computer 19V DC External RGB monitor port pin assignment610151511Pin Signal N

Page 100 - Security lock

AC Power Cord and ConnectorsThe power cord’s AC input plug must be compatible with the variousinternational AC power outlets and the cord must meet th

Page 101 - Sound System and Video mode

USAUL approvedUnited KingdomBS approvedAustraliaAS approvedEuropeApproved by the appropriateagencyCanadaCSA approvedChinaCCC approvedUser's Manua

Page 102 - Realtek HD Audio Manager

Chapter 4Operating BasicsThis chapter describes the basic operations of your computer, highlightsthe precautions that should be taken when using it.Th

Page 103 - Computer Handling

Windows, Microsoft and Windows logo are registered trademarks ofMicrosoft Corporation.Bluetooth is a trademark owned by its proprietor and used by TOS

Page 104 - Heat dispersal

CAPS LOCK This indicator glows green when letter keys arelocked into their uppercase format.NUM LOCK When the NUM LOCK indicator glows, you canuse the

Page 105 - User's Manual 4-47

Specialfunction modeStandard F1-F12 modeFunctionF8 FN + F8 Moves media forward.F9 FN + F9 Decreases the computer's volume.F10 FN + F10 Increases

Page 106 - Chapter 5

2. Using the numeric keypad, type the ASCII code of the character yourequire.3. Release ALT - the ASCII character will appear on the display screen.Op

Page 107 - User's Manual 5-2

To load discs, follow the steps as detailed below:1. When the computer’s power is on, press the eject button to open thedisc tray slightly.2. Grasp th

Page 108 - User's Manual 5-3

If the disc is not seated properly when the disc tray is closed, the disc mightbe damaged. Also, the disc tray might not open fully when you press the

Page 109 - Special features

Writable discsThis section describes the types of writable discs. Check the specificationsof your drive to see the types of discs it can write.CDsCD-R

Page 110 - User's Manual 5-5

in this section. If you fail to do so, you may find that the optical disc drivemay not function properly, and you may fail to write or rewrite informa

Page 111 - TOSHIBA Password utility

DVD+R:MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed media)TAIYO YUDEN CO., Ltd. (for 8x and 16x speed media)DVD+R DL:MITSUBISHI KAGAKU MEDIA

Page 112 - Supervisor Password

Disc created in DVD-R DL format4 (Layer Jump Recording) cannot beread.When writing or rewritingPlease observe the following points while you write or

Page 113 - TOSHIBA System Settings

Close all other applications when using the TOSHIBA VIDEOPLAYER. Do not open any other applications or carry out any otheroperations during video play

Page 114 - Sleep and Charge

Connect the equipment into an outlet on a circuit different from that towhich the receiver is connected.Consult the dealer or an experienced radio/TV

Page 115

Display Devices & AudioIf the video image is not displayed on an external display or television,stop the TOSHIBA VIDEO PLAYER, and change the scre

Page 116 - Boot Priority Options

TOSHIBA Blu-ray Disc PlayerPlease be aware of the following limitations when you use TOSHIBA Blu-ray Disc Player.Notes on UseThis software can only be

Page 117 - Function Keys mode

To playback video on an external display or TV using TOSHIBA Blu-ray Disc Player, use output devices like external displays or TV thathave HDCP suppor

Page 118 - Wake-up on LAN

playback to work on external display/TV, you need a 3D enabled display/TV that has an HDCP compliant HDMI port.3D playback feature supports the follow

Page 119 - Built-in LAN

The TOSHIBA VIDEO PLAYER is intended for playing DVD-Video,DVD-VR and video files and for viewing 2D home video content in 3D.The 3D playback of any v

Page 120 - TOSHIBA PC Health Monitor

Notes on 3D Playback for TOSHIBA Blu-ray Disc PlayerThe 3D playback function can playback 3D video content, and your 2Dhome video content and other 2D

Page 121 - User's Manual 5-16

Depending on the system environment, the player may automaticallyswitch into 2D if you perform any of the following operations during 3Dplayback. Furt

Page 122 - System Recovery

Using CyberLink MediaShow 6 for TOSHIBAThis feature is supported by some models.How to create a DVD-Video or a Blu-ray DiscTM MovieThe following are s

Page 123 - Recovery Media

Before recording DVD-Video, AVCHD or Blu-ray Disc™When you record DVD-Video, AVCHD or Blu-ray Disc™, please useonly discs recommended by the Drive man

Page 124 - Recovery Hard Disk Drive

Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near amicrowave oven or in areas subject to radio interference or magneticfields. Int

Page 125 - User's Manual 5-20

telecommunication accessories and the Low Voltage Directive 2006/95/ECfor the supplied power adapter. Furthermore the product complies with theEcodesi

Page 126 - Chapter 6

Setting1. Please make sure that the Wireless Communication function is on.2. Click Desktop -> Desktop Assist -> Control Panel -> Network and

Page 127 - Analyzing the problem

The range of the wireless signal is related to the transmit rate of thewireless communication. Communications at lower transmit range maytravel larger

Page 128 - If something goes wrong

Do not install or remove a memory module while Wake-up on LAN isenabled.The Wake-up on LAN function consumes power even when thesystem is off. Leave t

Page 129 - Hardware and system checklist

2. Plug one end of the cable into the LAN jack. Press gently until youhear the latch click into place.Figure 4-8 Connecting the LAN cable121. LAN jack

Page 130 - AC power

Care and use of the battery packThis section provides the important safety precautions in order to handleyour battery pack properly.Refer to the enclo

Page 131 - User's Manual 6-6

ProceduresTo recharge a battery pack, connect the AC adaptor to the DC IN 19V jackand plug the other end into a working outlet - the DC IN/Battery ind

Page 132 - Internal display panel

The battery has completely discharged and been left in the computerfor a long time.In such cases you should follow the steps as detailed below:1. Full

Page 133 - Optical Disc Drive

Whether you enable Sleep Mode, which can conserve battery power ifyou are frequently turning the computer off and on.Where you store your programs and

Page 134 - Pointing device

4. Connect the AC adaptor to the DC IN 19V jack of the computer, andto a wall outlet that is supplying power. The DC IN/Battery indicatorshould glow a

Page 135 - Touch Pad

6. Slide and hold the battery release latch to disengage the battery packand then lift it up to remove it from the computer.Figure 4-9 Releasing the b

Page 136 - USB device

VCCI Class B Informationこの装置は、クラスB情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。取扱説明書に従って正しい取り扱いをしてください。VCCI-BC

Page 137 - Sleep and Charge function

You should place a mat beneath the computer in order to prevent thecomputer's lid from becoming scratched or damaged when you areinstalling/repla

Page 138 - External monitor

6. Slide your fingernail or a thin object under the cover and lift it off.Figure 4-11 Removing the memory module cover121. Memory module cover 2. Scre

Page 139 - User's Manual 6-14

7. Align the notch of the memory module with that of the memory slotand gently insert the module into the slot at about a 30 degree anglebefore holdin

Page 140 - TOSHIBA support

8. Seat the memory module cover in place and secure it with the screw.Take care to ensure that the memory module cover is firmly closed.Figure 4-13 Se

Page 141 - TOSHIBA technical support

8. Grasp the module by its edges and remove it from the computer.If you use the computer for a long time, the memory modules and thecircuits locating

Page 142

Please note that an adaptor is required to use miniSD/microSD Card.Please note that not all memory media have been tested and verifiedto work correctl

Page 143

SDXC 64GBMemory media formatNew media cards are formatted according to specific standards. If you wishto reformat a media card, be sure to do so with

Page 144 - User's Manual Index-3

Set the write-protect switch to the lock position, if you do not want to recorddata.Inserting a memory mediaThe following instructions apply to all ty

Page 145 - Glossary

Do not remove the memory media while the computer is in Sleep orHibernation Mode. The computer could become unstable or data inthe memory media could

Page 146 - Glossary-2

HDMI DeviceAn HDMI display device can be connected to the HDMI out port on thecomputer. To connect the HDMI display device, follow the steps as detail

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