Toshiba NB250 User Manual Page 97

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User’s Manual 9-6
Troubleshooting
Keyboard
Keyboard problems can be caused by your setup configuration. For more
information refer to Chapter 5, The Keyboard and Chapter 7, HW Setup
and Passwords.
LCD panel
Apparent LCD problems may be related to the computer’s setup. Refer to
Chapter 7, HW Setup and Passwords, for more information.
Hard disk drive
Problem Procedure
Some letter keys
produce numbers
Check that the numeric keypad overlay is not
selected. Press FN + F11 and try typing again.
Output to screen is
garbled
Make sure the software you are using is not
remapping the keyboard. Remapping involves
reassigning the meaning of each key. See your
software’s documentation.
If you are still unable to use the keyboard,
consult your dealer
Problem Procedure
No display Press hot keys FN + F5 to change the display
priority, to make sure it is not set for an external
monitor.
Markings appear on
the LCD screen.
They might have come from contact with the
keyboard or touch pad. Try wiping the LCD
gently with a clean dry cloth. If markings remain,
use LCD cleaner. Be sure to let the LCD dry
before closing it.
Problems above
remain unresolved or
other problems occur
Refer to your software’s documentation to
determine if the software is causing the difficulty.
Contact your dealer if the problems continue.
Problem Procedure
Computer does not
boot from hard disk
drive
Check if a diskette is in the diskette drive or a
CD/DVD is in the optical disc drive. Remove any
diskette and/or CD/DVD and check the Boot
priority settings. Refer to Chapter 7, Boot Priority
section.
There may be a problem with your operating
system files. Refer to your operating system
documentation.
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