Toshiba B-570 User Manual

TEC Thermal PrinterB-570 SERIESOriginal Nov., 1993(Revision Apr., 1994)PRINTED IN JAPANMaintenance ManualDocument No. EM18-33010A

2-7EM18-33010A2. MAJOR UNIT REPLACEMENT2.5 REPLACING THE SOLENOIDNOTE: Make sure to remove any dust that appears during removal or installation becaus

2-8EM18-33010A2. MAJOR UNIT REPLACEMENTFig. 2-13(Revision Date Feb. 01, ’96)2.6 REPLACING THE PRINT HEAD2.6 REPLACING THE PRINT HEADCAUTION:1. NEVER t

2-9EM18-33010A2. MAJOR UNIT REPLACEMENTStrip ShaftFig. 2-14(Revision Date Feb. 01, ’96)2.6 REPLACING THE PRINT HEAD Adjusting the print head position

2-10EM18-33010A2. MAJOR UNIT REPLACEMENTFig. 2-152.6.2 New type print head1) Turn the head lever clockwise to lower the print head. Remove the two SM

2-11EM18-33010A2. MAJOR UNIT REPLACEMENTFig. 2-172.6 REPLACING THE PRINT HEAD2.7 REPLACING THE PLATEN AND FEED ROLLER1) Remove the front plate and bel

2-12EM18-33010A2. MAJOR UNIT REPLACEMENT3) Disconnect the connector for the strip sensor (LED).4) Remove the six screws (FL-4x6, B-4x12 and P-3x12) to

2-13EM18-33010A2. MAJOR UNIT REPLACEMENT5) Replace the paper sensor and reassemble in the reverse order of removal.6) After replacing the paper sensor

2-14EM18-33010A2. MAJOR UNIT REPLACEMENT(Revision Date Sep. 29, ’95)2.10 REPLACING THE PINCH ROLLER SHAFT ASS’Y2.10 REPLACING THE PINCH ROLLER SHAFT A

2-15EM18-33010A2. MAJOR UNIT REPLACEMENT(Revision Date Sep. 29, ’95)2.10 REPLACING THE PINCH ROLLER SHAFT ASS’Y Adjustment1. Install the pinch roller

2-16EM18-33010A2. MAJOR UNIT REPLACEMENTFig. 2-27(Revision Date Sep. 29, ’95)2.10 REPLACING THE PINCH ROLLER SHAFT ASS’Y2.11CORRECTING SKEW PRINTING●

EM18-33010ATABLE OF CONTENTS1. UNPACKING ... 1- 11.

3-1EM18-33010A3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT3. INSTALLATION PROCEDURE FOR THE OPTIONALEQUIPMENT3.1 HIGH SPEED PC INTERFACE BOARD

3-2EM18-33010A3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT9. Reassemble in the reverse order of removal.10. Following procedure should be empl

3-3EM18-33010A3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT5. Unclamp and disconnect the connector for the strip sensor from CN5 on the CPU PC

3-4EM18-33010A3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENTFig. 3-5Fig. 3-63.2 CUTTER MODULE (B-4205-QM)7. Install the cutter unit with the att

3-5EM18-33010A3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENTFig. 3-8(Revision Date Aug. 11, ’95)3.2 CUTTER MODULE (B-4205-QM) Adjusting the Cut

3-6EM18-33010A3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENTMax. drawing size (on-the-fly)(W)x(H) (mm)138.0 x 149.3138.0 x 234.6138.0 x 320.0138

3-7EM18-33010A3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT3. Remove the FL-4x5 screw to detach the blind plate on the back of the printer and

4-1EM18-33010A4. MECHANISM DESCRIPTIONAfter making a cut, the arm turns the micro switch off and the cutter home position is detected.When the cutter

4-2EM18-33010A4. MECHANISM DESCRIPTION4.2 HARNESS WIRING4.2 HARNESS WIRINGFig. 4-3Rewind Full SensorStrip SensorDC MotorHarnessClampCable Band(Do not

5-15. TROUBLESHOOTINGEM18-33010A5. TROUBLESHOOTING• Replace the power cable or powerinlet.• Replace the PS unit.• Replace the power harness.• Replace

1-1EM18-33010A1. UNPACKING1.2 CHECKS1) Check for any damage or scratches on the machine.2) Confirm that none of the accessories are missing.NOTE: Keep

5-25. TROUBLESHOOTINGEM18-33010A5. TROUBLESHOOTING• Replace the print head.• Replace the print head harness.• Replace the CPU PC board.• Use only TOSH

PageEM18-33010A(Revision Date: Dec. 10 '99)CAUTION:1. This manual may not be copied in whole or in part without prior written permission ofTOSHIB

6-1EM18-33010A6. DIAG. TEST OPERATION6. DIAG. TEST OPERATION6.1 OUTLINE OF THE DIAG. TEST OPERATIONIn system mode the diag. test operation is used to

6-2EM18-33010A6. DIAG. TEST OPERATIONNOTES: 1. Pressing the [PAUSE] key during printing causes the printer to pause printing and showthe number of rem

6-3EM18-33010A6. DIAG. TEST OPERATION(Revision Date Jan. 14, ’99)6.2 SELF TEST MODE6.2 SELF TEST MODEIn self test mode the printer status is printed i

6-4EM18-33010A6. DIAG. TEST OPERATION#(1)(2)(3)(4)(5)(6)(7)(8)(9)(10)NOTES: 1. Item from (2) through (10) are initialized to “0” after RAM clear.2. If

6-5EM18-33010A6. DIAG. TEST OPERATION(Revision Date: Dec. 10 ‘99)6.2 SELF TEST MODE2) Parameters#(11)(12)(13)(14)(19)(15)(20)(16)(21)(17)(22)(18)(23)(

6-6EM18-33010A6. DIAG. TEST OPERATIONNOTES: 1. If the automatic diagnosis printing results in an error, the printer will display the errormessage and

6-7EM18-33010A6. DIAG. TEST OPERATION Sample Print[Print Condition]• Preset count : 1• Print speed : 127 mm/sec.• Sensor : No sensor• Printing method

6-8EM18-33010A6. DIAG. TEST OPERATIONEEPROM OKEEPROM: Backup memoryRead/write checkOK: Data in the check area can be properly read/written.

2-1EM18-33010A2. MAJOR UNIT REPLACEMENTCAUTION: 1) Lubrication: During parts replacement2) Kinds of oil: FLOIL G-488: 1 Kg can. (Part No. 1945490600

6-9EM18-33010A6. DIAG. TEST OPERATIONSENSOR1Head up switch statusFixed to 1Cutter home position switch status0: Head opened1: Head closed0: H

6-10EM18-33010A6. DIAG. TEST OPERATIONSensor/SwitchHead up switchCutter home positionswitchRewind full sensorSlit sensor #1 (ribbonrewind)Slit sensor

6-11EM18-33010A6. DIAG. TEST OPERATIONDIP SWDIP Switch 10: OFF (OPEN)1: ON (SHORT)DIP Switch 20: OFF (OPEN)1: ON (SHORT)Pin No.000000008765432

6-12EM18-33010A6. DIAG. TEST OPERATIONNOTES: 1. If the head broken element check results in ‘HEAD ERROR’, the print head must bereplaced after referri

6-13EM18-33010A6. DIAG. TEST OPERATION6.3 PARAMETER SETTING MODEThe following items are set in the parameter setting mode. The values set in this mod

6-14EM18-33010A6. DIAG. TEST OPERATION Parameter Setting Mode Table(Revision Date: Dec. 10 ‘99)6.3 PARAMETER SETTING MODEMode NameFEED ADJUSTCUT ADJU

6-15EM18-33010A6. DIAG. TEST OPERATION [FEED] key: Pressing the [FEED] key one timeis a -0.5 mm change, up to -50.0mm. (See NOTE 2.) [RESTART] key:

6-16EM18-33010A6. DIAG. TEST OPERATIONNOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enablesa fast forward.2. Max. f

6-17EM18-33010A6. DIAG. TEST OPERATIONNOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enablesa fast forward.2. Max. f

6-18EM18-33010A6. DIAG. TEST OPERATION6.3 PARAMETER SETTING MODE Feed Length Fine Adjustment Example Cut Position Fine Adjustment ExampleAAAAAAAAAAA

2-2EM18-33010A2. MAJOR UNIT REPLACEMENT3) Disconnect the 13 connectors from the CPU PC board.4) Remove the six screws (SM-3x6B, SM-3x6C) to detach the

6-19EM18-33010A6. DIAG. TEST OPERATION1 Idling2 Printing the first label A is completed.3 Label A is fed to the cut position and the front gap is cut.

6-20EM18-33010A6. DIAG. TEST OPERATIONNOTE: The print stop position when printing the label in strip mode varies according to label lengthas the strip

6-21EM18-33010A6. DIAG. TEST OPERATION6.3 PARAMETER SETTING MODE Back Feed Length Fine Adjustment ExampleAAAAAAAAAAAA+ 0.0 mmFeed Direction+3.0 mm-3.

6-22EM18-33010A6. DIAG. TEST OPERATIONNOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enablesa fast forward.2. Max. f

6-23EM18-33010A6. DIAG. TEST OPERATIONNOTES: 1. The X axis fine adjustment is performed to fine adjust the X axis of the drawing in theleft or right d

6-24EM18-33010A6. DIAG. TEST OPERATIONNOTES: 1 Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enablesa fast forward.2. A chang

6-25EM18-33010A6. DIAG. TEST OPERATIONNOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enablesa fast forward.2. A chan

6-26EM18-33010A6. DIAG. TEST OPERATION• 0 (without slash)• ø (with slash)NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seco

6-27EM18-33010A6. DIAG. TEST OPERATIONNOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enablesa fast forward.2. A chan

6-28EM18-33010A6. DIAG. TEST OPERATIONSVO8A1002 : Jan. 19, '986.3 PARAMETER SETTING MODECO E MANUALDCO TLOL CODE1 1BNCO TROL CODE2

2-3EM18-33010A2. MAJOR UNIT REPLACEMENTCAUTION:Be careful when replacing the CPU PC board, since a non-resettable counter (IC12) is installed onthis b

6-29EM18-33010A6. DIAG. TEST OPERATIONNOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enablesa fast forward.2. Non-tr

6-30EM18-33010A6. DIAG. TEST OPERATION6.3.10 Ribbon Motor Drive Voltage Fine AdjustmentNOTES: 1. Holding the [FEED] key or [RESTART] key down for more

6-31EM18-33010A6. DIAG. TEST OPERATION6.3.11 Strip Wait Status SettingNOTE: When the status type 1 is selected, the printer will send (00H) in respons

6-32EM18-33010A6. DIAG. TEST OPERATION6.3.12 Stacker SelectionNOTE: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enablesa

6-33EM18-33010A6. DIAG. TEST OPERATION6.3.13 Threshold Manual Fine Adjustment for the Black Mark SensorNOTES: 1. Holding the [FEED] key or [RESTART] k

6-34EM18-33010A6. DIAG. TEST OPERATION6.3.14 Threshold Manual Fine Adjustment for the Feed Gap SensorNOTES: 1. Holding the [FEED] key or [RESTART] key

6-35EM18-33010A6. DIAG. TEST OPERATION(Revision Date: Jan. 14 ‘99)6.3 PARAMETER SETTING MODE How To Calculate Theshold Fine Adjustment ValueIf the fo

6-36EM18-33010A6. DIAG. TEST OPERATION(Revision Date: Jan. 14 ‘99)6.3 PARAMETER SETTING MODENOTE: The following operation cannot be performed unless t

6-37EM18-33010A6. DIAG. TEST OPERATION(Revision Date: Jan. 14 ‘99)6.3 PARAMETER SETTING MODE6.3.15 Kanji Code SelectionNOTES: 1. Holding the [FEED] ke

6-38EM18-33010A6. DIAG. TEST OPERATION(Revision Date: Aug. 5 ‘99)6.3 PARAMETER SETTING MODE6.3.16 Euro Font Code SelectionNOTES: 1. Holding the [FEED]

2-4EM18-33010A2. MAJOR UNIT REPLACEMENT4) When replacing the stepping motor, place the platen belt first then the feed roller belt around thepinion ge

6-39EM18-33010A6. DIAG. TEST OPERATION(Revision Date: Dec. 10 ‘99)6.3 PARAMETER SETTING MODE6.3.17 Transmission Control Mode SelectionNOTES: 1. Holdin

6-40EM18-33010A6. DIAG. TEST OPERATION(Revision Date: Dec. 10 ‘99)6.3 PARAMETER SETTING MODE6.3.18 Reset Selection when the INPUT • PRIME Signal is ON

6-41EM18-33010A6. DIAG. TEST OPERATION(Revision Date Feb. 07, ’97)6.4 TEST PRINT MODE6.4 TEST PRINT MODETest print mode contains normal test print and

6-42EM18-33010A6. DIAG. TEST OPERATION6.4 TEST PRINT MODESet the print speedSet the print count from those at theright by pressing the [FEED] key or

6-43EM18-33010A6. DIAG. TEST OPERATION6.4 TEST PRINT MODESet the issue mode typePress [PAUSE] key. (See NOTE 3.)Press the [PAUSE] key. (See NOTE 3.)Pr

6-44EM18-33010A6. DIAG. TEST OPERATIONNOTES: 1. When there is no change to the print condition, select one of the test print options to issue the test

6-45EM18-33010A6. DIAG. TEST OPERATION(Revision Date Feb. 07, ’97)6.4 TEST PRINT MODE9. When the transmissive ribbon is selected and DIP SW. 1-1 is s

6-46EM18-33010A6. DIAG. TEST OPERATION6.4.2 Process Test PrintIn the process test print, the test print is automatically performed on the following co

6-47EM18-33010A6. DIAG. TEST OPERATIONAU O PRINT(REFLECT.)T<3 TEST PRINT><3 TEST PRINT>AU O PRINT(TRANS.)TAU O PRINT(TRANS.)TAU O PRINT(TR

6-48EM18-33010A6. DIAG. TEST OPERATIONNOTE: Since the thermistor is supervised every 200 ms while displaying the status, the displaycould vary. (Revis

2-5EM18-33010A2. MAJOR UNIT REPLACEMENT2) Replace the ribbon motors, then align the dowels to attach the ribbon motors. Reassemble in thereverse orde

6-49EM18-33010A6. DIAG. TEST OPERATIONPower offTurn on the power whileholding down the [FEED]key and [PAUSE] key.Press the [FEED] key three times.Set

6-50EM18-33010A6. DIAG. TEST OPERATIONNOTES: 1. Make sure to adjust the feed gap sensor using the backing paper with no label as acriterion. Though a

6-51EM18-33010A6. DIAG. TEST OPERATIONNOTE: Pressing the [PAUSE] key validates the sensor setting. The value of the sensor isdisplayed up to 5.0 V.6.

6-52EM18-33010A6. DIAG. TEST OPERATIONNOTE: Pressing the [PAUSE] key validates the sensor setting. The value of the sensor isdisplayed up to 5.0 V.6.

6-53EM18-33010A6. DIAG. TEST OPERATIONFunctionIf you enter the RAM clear mode by mistake, specify this mode toescape from the RAM clear mode without e

6-54EM18-33010A6. DIAG. TEST OPERATIONNOTES: 1. Total media distance covered (TL FEED) and the adjustment value for the sensors cannotbe cleared.2. Da

6-55EM18-33010A6. DIAG. TEST OPERATION6.6. RAM CLEAR MODENOTE: Confirm that “COMPLETE” is displayed, then turn the power off.6.6.1 Maintenance Counter

6-56EM18-33010A6. DIAG. TEST OPERATIONNOTE: Confirm that “COMPLETE” is displayed, then turn the power off.6.6 RAM CLEAR MODE6.6.2 Parameter ClearPower

7-1EM18-33010A7. PROGRAM DOWN LOAD7.1 FLOPPY DISK7. PROGRAM DOWN LOADThe main program for the printer has been written onto the flash ROM. If the mai

7-2EM18-33010A7. PROGRAM DOWN LOAD↵7.3 DOWN LOAD PROCEDURE(1) Turn the PC power on.(2) Turn the printer power on.(3) Inset the program down load flopp

2-6EM18-33010A2. MAJOR UNIT REPLACEMENTFig. 2-102.5 REPLACING THE SOLENOID2.5 REPLACING THE SOLENOIDNOTE: The following procedure can be employed with

7-3EM18-33010A7. PROGRAM DOWN LOAD7.3 DOWN LOAD PROCEDUREBErrorcodeCheck the following when an error occurs:• The printer power is turned on.• The RS-