Toshiba DynaPad WT12PE-A64 User Manual Page 113
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Chapter 7
If Something Goes
Wrong
Some problems you may encounter when using your device
are relatively easy to identify and solve. Others may require
help from your network administrator or the manufacturer of
the software program.
This chapter aims to help you solve many problems by
yourself. It covers the problems you are most likely to
encounter.
If all else fails, contact Toshiba. You will find information on
Toshiba’s support services at the end of this chapter.
Problems that are easy to fix
Your program or application stops responding.
If you are working in a program that suddenly freezes,
chances are the program has stopped responding. You can
exit the program without shutting down the operating system
or closing other programs.
To close a program that has stopped responding:
1 Press
Ctrl, Alt, and Del simultaneously (once), and then
click or touch
Task Manager.
The Task Manager window appears.
- Model: WTP12PE-A Series 2
- Protection of Stored Data 3
- Critical Applications 3
- Information” 3
- Interoperability 5
- ❖ Using the equipment with 6
- Wireless Interoperability 7
- Wireless LAN and Your Health 7
- Canada – Industry Canada (IC) 8
- Regulatory statements 9
- EU Declaration of Conformity 10
- Directive Information 10
- Countries 11
- 5.375 x 8.375 ver 2.3 13
- Using this Equipment in Japan 14
- Device Authorization 15
- Copyright 15
- Trademarks 17
- Licenses 17
- Device Recycling Information 18
- Contents 19
- Introduction 25
- This guide 27
- Safety icons 28
- Documentation 29
- Service options 29
- Precautions 30
- File management tips 31
- Chapter 1 32
- Getting Started 32
- Web Camera 33
- Touch screen Speakers 33
- Features and components 34
- Left side 35
- Micro USB port 36
- Pen slot 36
- Headphone/Microphone jack 36
- (Sample Illustration) Pen 37
- Setting up your device 38
- Adding memory 39
- Connecting to a power source 39
- Charging the main battery 40
- Turning on the power 41
- (Sample Image) Start menu 42
- (Sample Image) Shut down 43
- (Sample Image) Restart 44
- (Sample Image) Sleep 44
- Recovery option Description 45
- Creating a recovery drive 46
- Create a recovery drive 47
- Reset your PC 49
- Tou ch pa d 51
- (Sample Illustration) 53
- Zooming in 53
- Zooming out 53
- Connecting an external device 54
- Selecting video cables 55
- Project 56
- Windows ( ) key 57
- Caring for your device 58
- Chapter 2 59
- Learning the Basics 59
- Computing tips 60
- Action Center () icon 61
- Using the optional keyboard 62
- Touch screen 63
- Mouse properties 64
- Starting an app 65
- Saving your work 65
- Backing up your work 66
- Toshiba’s online resources 66
- Chapter 3 67
- Mobile Computing 67
- Battery Notice 68
- Charging the RTC battery 70
- Setting battery notifications 72
- Conserving battery power 73
- Power Plans 73
- Changing the main battery 75
- Taking care of your battery 76
- Disposing of your device 76
- Traveling tips 77
- Chapter 4 78
- Exploring Your 78
- Device’s Features 78
- Exploring the desktop 79
- Start button 80
- Task view 81
- App tiles 82
- Notification area 82
- Notifications 82
- Windows Store 83
- Setting up for communications 83
- Exploring audio features 85
- Using the Web Camera 87
- Using the microSD Card slot 88
- Removing memory media 89
- Chapter 5 90
- (Sample Image) TruNote 90
- To Delete a Page 92
- TruNote functions 93
- Edit tool bar 94
- More Menu options 95
- TruPen functionality 99
- Changing the TruPen battery 100
- Replacing the pen tip 101
- Pen settings within TruNote 101
- To Search within TruNote 102
- Using TruNote 103
- Chapter 6 105
- Utilities 105
- Password Utility 106
- Using a user password 108
- Setting a user password 108
- Deleting a user password 110
- System Settings 111
- Service Station 112
- Chapter 7 113
- If Something Goes 113
- End Task 114
- WARNING RESUME 114
- The Windows 115
- Reset your device 116
- Advanced options 116
- Internet problems 117
- Power and the battery 118
- Uninstall the keyboard driver 119
- Keyboard driver to find and 120
- Toshiba Function Key driver 120
- Perform a system restore 121
- Clean the keyboard 121
- Install an external mouse 122
- Uninstall the touchpad driver 122
- Touchpad driver to find and 123
- Display problems 124
- Error-checking 126
- Web Camera help 128
- Sound help 130
- Uninstall the audio driver 132
- Printer problems 134
- Wireless networking problems 135
- Connecting to the Internet 136
- Using a wireless connection 137
- Using Toshiba Service Station 141
- Device Manager application 142
- Develop good computing habits 143
- - ‘snapshots’ of your 144
- - and saves them 144
- - before 147
- Additional help 148
- Toshiba’s worldwide offices 149
- Appendix A 151
- TOSHIBA Function 151
- Keys (optional 151
- Display brightness 152
- Output (Display switch) 152
- Media buttons 153
- Zoom In/Out 154
- Volume Mute 154
- Zoom (Display resolution) 154
- Appendix B 155
- Glossary 156
- Current (DC) 158
- RAM, ROM 165
- Central Processing Unit (CPU) 165
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