Toshiba Z40-A User's Guide Page 125
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If Something Goes Wrong
The Windows
®
operating system is not working
The battery light is blinking when the computer is
on.
If the battery light is blinking when the computer is on, this
indicates a power mismatch. Do the following:
1 Check the OUTPUT specifications on the AC adaptor
(for example, DC 19V – 3.95A)
2 Check the INPUT specifications on the bottom of the
computer.
The output specifications of the AC adaptor must match
the input specifications of the computer.
3 If the specifications do not match, locate and use the AC
adaptor that shipped with your computer. If the
specifications do match, contact Toshiba. See
“Contacting Toshiba” on page 145.
The Windows
®
operating system is not
working
Once you are familiar with your computer and used to the
way the operating system responds to your work routine,
you can easily detect if the operating system is not working
correctly. For example:
❖ The operating system fails to start after the initial startup
appears.
❖ The operating system takes a long time to start.
❖ The operating system responds differently from the
normal routine.
❖ The screen does not look right.
Unless a hardware device has failed, problems usually occur
when you change the system in some way such as installing
a new program or adding a device.
If you experience any of these problems, use the options in
the Startup menu to fix the problem.
Using Startup options to fix problems
If the operating system fails to start properly, you may need
to troubleshoot the Operating System and/or its settings.
There are several options to choose from depending on the
severity of the problem and your level of expertise with
computers.
- User’s Guide 1
- Model: Tecra 2
- Z40/Z50 - A Series 2
- Protection of Stored Data 3
- Critical Applications 3
- Information” 4
- Bluetooth 5
- Wireless Technology 5
- Interoperability 5
- Wireless Interoperability 7
- Wireless LAN and Your Health 8
- Canada – Industry Canada (IC) 9
- Regulatory statements 10
- EU Declaration of Conformity 10
- Directive Information 11
- Countries 12
- Using this Equipment in Japan 14
- VCCI Class B Information 15
- Device Authorization 16
- Copyright 16
- Trademarks 17
- Licenses 17
- Reuse, Donation, Recycling 18
- Contents 19
- Introduction 25
- 5.375 x 8.375 ver 2.3 26
- This guide 27
- Safety icons 28
- Documentation 29
- Service options 29
- Chapter 1 30
- Keeping yourself comfortable 31
- Good Working Posture 31
- Selecting a place to work 32
- Typing style 33
- Mobile computing tips 34
- Transporting the notebook 34
- Seeking additional help 35
- Check list 35
- Precautions 36
- Setting up your computer 38
- Connecting to a power source 39
- AC adaptor 40
- Charging the main battery 41
- Initial setup 42
- Setting up your software 43
- To Shut down your computer 44
- To Restart your computer 45
- Adding memory 46
- Creating recovery media 48
- Restoring from recovery media 50
- Settings ( ) charm 52
- Change PC Settings 53
- Update and recovery 53
- Recovery 53
- Get Started 53
- Reset your PC 54
- Next button 56
- Just remove my files 56
- Fully clean the drive 56
- Reset button 56
- Using the touch pad 59
- Adjusting touch pad settings 62
- Connecting an external device 62
- Selecting video cables 63
- ENTER to activate a 65
- Caring for your computer 66
- Moving the computer 67
- Chapter 2 68
- Using the keyboard 69
- 70
- Function keys 70
- Special Windows 71
- Overlay keys 71
- Backlit keyboard 72
- Touch screen 72
- Touch screen navigation 73
- Mouse properties 74
- Starting an app 74
- Saving your work 75
- Backing up your work 76
- Toshiba’s online resources 76
- Chapter 3 77
- Battery Notice 78
- Charging batteries 79
- Charging the RTC battery 80
- Monitoring battery power 81
- Setting battery notifications 83
- Conserving battery power 84
- Power Plans 85
- Using the eco power plan 86
- Changing the main battery 87
- Taking care of your battery 87
- Disposing of your computer 88
- Traveling tips 88
- Chapter 4 90
- (Sample Image) Windows 91
- Start screen 91
- Exploring the desktop 92
- Notification area 94
- Notifications 94
- Setting up for communications 95
- Exploring audio features 96
- Using the Web Camera 98
- Using the Smart Card Reader 98
- Using the Memory card reader 99
- Removing memory media 100
- Using the expansion port 101
- Chapter 5 102
- (Sample Image) eco Utility 103
- Password Utility 104
- Setting a user password 106
- Using a user password 106
- Deleting a user password 108
- System Settings 109
- Sleep Utilities 111
- Power supply mode settings 113
- Function Key 115
- Recovery Media Creator 116
- Service Station 116
- TOSHIBA Application Installer 117
- Fingerprint Logon 119
- Chapter 6 122
- Task Manager 123
- End Task 123
- WARNING RESUME 124
- FAILURE/ 124
- The Windows 125
- operating system is not 125
- Refresh your computer 126
- Reset your computer 126
- Advanced options 127
- Internet problems 128
- Checking device properties 129
- Power and the batteries 130
- Keyboard problems 131
- Display problems 132
- Error-checking 134
- Sound system problems 135
- Printer problems 136
- Wireless networking problems 137
- Develop good computing habits 138
- operating system 139
- operating 141
- Contacting Toshiba 145
- Toshiba’s worldwide offices 146
- Appendix A 147
- Lock (Instant security) 148
- Power plan 148
- Sleep mode 148
- Hibernation mode 148
- Output (Display switch) 149
- Display brightness 150
- Volume Mute 151
- Keyboard Function keys 152
- Zoom (Display resolution) 152
- Appendix B 153
- Glossary 154
- Current (DC) 156
- CPU cache, L1 cache, L2 cache 158
- CD. Compare 158
- Sleep, Suspend 162
- RAM, ROM 164
- Central Processing Unit (CPU) 164
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