Toshiba U925T-S2130 User's Guide Page 117
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Chapter 6
If Something Goes Wrong
Some problems you may encounter when using your computer are
relatively easy to identify and solve. Others may require help from
your network administrator or the manufacturer of the software
application.
This chapter aims to help you solve many problems by yourself. It
covers the problems you are most likely to encounter.
If all else fails, contact Toshiba. You will find information on
Toshiba’s support services at the end of this chapter.
Problems that are easy to fix
Your application stops responding.
If you are working with an application that suddenly freezes all
operations, chances are the application has stopped responding.
You can exit the failed application without shutting down the
operating system or closing other applications.
To close a program that has stopped responding:
1 Press
Ctrl, Alt, and Del simultaneously (once).
The Windows
®
Security Menu appears.
2 Click the Task M a nager tab.
If a program has stopped responding, the words “not
responding” appear beside its name in the list.
- Satellite 1
- /Satellite Pro 1
- U920t Series 1
- User’s Guide 1
- Critical Applications 3
- Industry Canada Requirement 4
- Wireless Interoperability 4
- Wireless LAN and Your Health 5
- Regulatory Information 6
- Canada – Industry Canada (IC) 6
- EU Declaration of Conformity 7
- VCCI Class B Information 8
- Using this Equipment in Japan 9
- Device Authorization 10
- European Community Countries 11
- Bluetooth 13
- Regulatory statements 15
- Copyright 15
- 5.375 x 8.375 ver 2.3 16
- Trademarks 17
- Licenses 17
- Reuse, Donation, Recycling 18
- Contents 19
- Introduction 25
- This guide 27
- Safety icons 28
- Other documentation 29
- Service options 29
- Chapter 1 30
- Getting Started 30
- Selecting a place to work 31
- Setting up your computer 38
- Connecting to a power source 39
- Charging the main battery 41
- Initial setup 42
- Setting up your software 42
- To Shut down your computer 43
- Restart option 44
- Sleep option 44
- Recovery option Description 45
- Creating recovery media 47
- Restoring from recovery media 49
- F12 key on your 50
- ENTER key 50
- Reset your PC 53
- Search field 56
- Calibrating digital compass 58
- Changing to Laptop mode 58
- Using the Touch Screen 61
- Using the touch pad 62
- Connecting an external device 65
- Selecting video cables 65
- P keys to allow 66
- Caring for your computer 68
- Chapter 2 69
- Learning the Basics 69
- Using the keyboard 70
- Function keys 71
- Special Windows 71
- Backlit keyboard 71
- Mouse properties 72
- Backing up your work 73
- Saving your work 73
- Toshiba’s online resources 74
- Chapter 3 75
- Mobile Computing 75
- Battery Notice 76
- Power management 77
- Charging the RTC battery 78
- Monitoring main battery power 79
- Using the eco power plan 84
- Taking care of your battery 85
- Traveling tips 86
- Exploring Your Computer’s 87
- Features 87
- Exploring the Start screen 88
- Exploring the desktop 89
- Notifications 89
- Setting up for communications 92
- Exploring audio features 93
- Using the Cameras 95
- Using the Memory card reader 96
- Chapter 5 98
- Utilities 98
- Desktop Assist 100
- Setting passwords 104
- System Settings 107
- Sleep and Charge 108
- Function Key 111
- PC Diagnostic Tool Utility 113
- PC Health Monitor 114
- Recovery Media Creator 115
- TOSHIBA Application Installer 116
- Chapter 6 117
- If Something Goes Wrong 117
- The computer will not start 118
- The computer displays the 119
- message 119
- The Windows 120
- Refresh your computer 121
- Reset your computer 121
- Advanced options 121
- Internet problems 122
- Memory problems 124
- Power and the batteries 125
- Keyboard problems 126
- The screen is blank 126
- Error-checking 128
- Sound system problems 130
- Printer problems 130
- Wireless networking problems 131
- Develop good computing habits 133
- - documents 134
- - ‘snapshots’ of your Windows 134
- - before connecting a new 137
- Contacting Toshiba 139
- Toshiba’s worldwide offices 140
- Appendix A 141
- TOSHIBA Function Keys 141
- Functions 142
- Power Cord/Cable 146
- Connectors 146
- Glossary 147
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