User's ManualSatellite U840/U800 Series
ENERGY STAR® ProgramYour Computer model may be ENERGY STAR®compliant. If the model you purchased is compliant, it islabeled with the ENERGY STAR logo
Before you callSome problems you experience may be related to software or theoperating system so it is important that you investigate other sources of
Appendix ASpecificationsThis appendix summarizes the computer’s technical specifications.Physical DimensionsSize 342 (w) x 232 (d) x 19.9 (h) millimet
Appendix BAC Power Cord and ConnectorsThe power cord’s AC input plug must be compatible with the variousinternational AC power outlets and the cord mu
6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electricalcode handbook and the Canadian Electrical Code Part II.The following illustr
Appendix CLegal FootnotesThis chapter states the Legal Footnotes information applicable to TOSHIBAcomputers.Non-applicable IconsCertain computer chass
conditions. Read additional restrictions in your product documentation.Contact TOSHIBA technical service and support, refer to TOSHIBA supportsection
achieved on select models and configurations tested by TOSHIBA at thetime of publication. Recharge time varies depending on usage. Battery maynot char
Copy ProtectionApplicable copy protection standards included in certain media mayprevent or limit recording or viewing of the media.Satellite U840/U80
Appendix DInformation for Wireless DevicesWireless LAN InteroperabilityThe Wireless LAN is compatible with other LAN systems Direct SequenceSpread Spe
In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htmYour Bluetooth product is not compatible with devices using BluetoothVersion
PrefaceCongratulations on your purchase of this computer. This powerful notebookcomputer provides excellent expansion capability, includes multimediaf
Italy: - For private use, a generalauthorization is required if WAS/RLAN’s are used outside ownpremises. For public use, a generalauthorization is req
Restrictions for Use of 5470-5725MHz Frequencies in EuropeItaly: - For private use, a generalauthorization is required if WAS/RLAN’s are used outside
designed to provide reasonable protection against harmful interference in aresidential installation.Refer to the FCC information section for the detai
Using this equipment in JapanIn Japan, the frequency bandwidth of 2,400MHz to 2,483.5MHz for secondgeneration low-power data communication systems suc
4. : This equipment uses a frequency bandwidth from 2,400MHz to 2,483.5 MHz. It is impossible to avoid the band of mobileobject identification system
An ad-hoc mode is not available in 802.11n mode.Available channel of Peer-to-peer connection by ad-hoc mode is Ch1-Ch11.Connection with an access poin
Do not use this equipment in the countries/regions which are not listed inthe table below.An ad-hoc mode is not available in 802.11n mode.Available ch
South Korea Spain Sri Lanka SwedenSwitzerland Taiwan Thailand TurkeyUkraine UAE United Kingdom United StatesUruguay Venezuela Vietnam Approved Countr
Saudi Arabia Serbia Slovak Republic SloveniaSouth Africa South Korea Spain SwedenSwitzerland Taiwan Thailand TurkeyUkraine UAE United Kingdom United S
IndexAAC adaptoradditional 3-17connecting 1-2DC IN 19V jack 2-2 BBatteryextending life 5-6monitoring capacity 5-5real time clock 2-9, 5-3save mode 4-6
MessagesMessages are used in this manual to bring important information to yourattention. Each type of message is identified as shown below.Indicates
accessing 4-14Boot 4-16display 4-16general 4-14keyboard 4-18LAN 4-18SATA 4-19USB 4-18window 4-14 KKeyboardFN Sticky key 3-5Function keys F1...F12 3-2H
RRecovery hard disk drive 4-23Recovery Media 4-22Restarting the computer 1-9SSD/SDHC/SDXC Cardformatting 3-12note 3-11 Security lock 3-16Sleep Modeset
GlossaryThe terms in this glossary cover topics related to this manual. Alternatenaming is included for reference.AbbreviationsAC: Alternating current
LAN: local area networkLCD: liquid crystal displayLED: light emitting diodeMB: megabyteMMC: multi media cardOCR: optical character recognition (reader
General PrecautionsTOSHIBA computers are designed to optimize safety, minimize strain andwithstand the rigors of portability. However, certain precaut
Stress injuryCarefully read the Instruction Manual for Safety and Comfort. It containsinformation on the prevention of stress injuries to your hands a
Chapter 1Getting StartedThis chapter provides an equipment checklist, and basic information tostart using your computer.Some of the features described
TOSHIBA Web Camera ApplicationTOSHIBA Face RecognitionTOSHIBA Service StationTOSHIBA PC Health MonitorTOSHIBA Sleep UtilityUser's Manual (this ma
the battery pack will need to be charged before you can operate frombattery power.The AC adaptor can automatically adjust to any voltage ranging from
Figure 1-1 Connecting the power cord to the AC adaptor (2-pin plug)Figure 1-2 Connecting the power cord to the AC adaptor (3-pin plug)Either a 2-pin o
Figure 1-4 Opening the display panel11. Display panelUse reasonable care when opening and closing the display panel. Openingit vigorously or slamming
Table of ContentsPrefaceGeneral PrecautionsChapter 1Getting StartedEquipment checklist ...
Figure 1-6 Turning on the power11. Power buttonStarting up for the first timeThe Windows 7 Startup Screen will be the first screen displayed when yout
Do not turn the computer or peripheral devices back on immediately - waita short period to avoid any potential damage.Sleep ModeIf you have to interru
Saves power by shutting down the system when the computerreceives no input or hardware access for the time period set by theSystem Sleep Mode feature.
Benefits of Hibernation ModeThe Hibernation Mode feature provides the following benefits:Saves data to the Hard Disk Drive when the computer automatic
If you need to restart the computer, there are three ways this can beachieved:Click Start, point to the arrow icon ( ) and then selectRestart from the
Chapter 2The Grand TourThis chapter identifies the various components of the computer - it isrecommended that you become familiar with each before you
Security lock slot A security cable can be attached to this slot andthen connected to a desk or other large object inorder to deter theft of the compu
Right sideThe following figure shows the computer’s right side.Figure 2-3 The right side of the computer1 2 321. Memory media slot 3. LAN jack2. Unive
Figure 2-4 The back of the computer11. Cooling vents Cooling vents The cooling vents help the processor to avoidoverheating.UndersideThe following fig
Front with the display openThis section shows the computer with the display panel open. In order toopen the display, lift the display panel up and pos
Using the TOSHIBA Sleep Utility ... 4-7Using the TOSHIBA Face Recognition ...
Web Camera LED The Web Camera LED glows when the WebCamera is operating.Web Camera Web Camera is a device that allows you torecord video or take photo
Touch Pad The Touch Pad located in the palm rest is usedto control the movement of the on-screen pointer.For more information, please refer to the Usi
Wireless communica-tion indicatorThe Wireless communication indicator glowsamber when the Bluetooth, Wireless LAN orWireless WAN functions are turned
Hard Disk Drive orSolid State DriveThe size of the hard disk drive varies dependingon the model.To check which type of HDD/SSD is included inyour mode
Display controller The display controller interprets softwarecommands into hardware commands that turnparticular parts on the screen on or off.The dis
If you want to enable this feature, under the conditions mentioned above,select the Display Power Saving Technology check box.Intel Rapid Start Techno
Chapter 3Operating BasicsThis chapter describes the basic operations of your computer, highlightsthe precautions that should be taken when using it.Us
The KeyboardThe computer’s keyboard layouts are compatible with a 104/105-keyenhanced keyboard - by pressing some keys in combination, all of the104/1
Soft keys: FN key combinationsThe FN (function) is used in combination with other keys to form soft keys.Soft keys are key combinations that enable, d
Specialfunction modeStandard F1-F12 modeFunctionF1 FN + F1 Launches the help file supplied withthe software.F2 FN + F2 Decreases the computer's d
Copyright© 2012 by TOSHIBA Corporation. All rights reserved. Under the copyrightlaws, this manual cannot be reproduced in any form without the priorwr
FN Sticky keyYou can use the TOSHIBA Accessibility Utility to make the FN key sticky,that is, you can press it once, release it, and then press an &qu
Wireless LANThe Wireless LAN is compatible with other LAN systems based on DirectSequence Spread Spectrum / Orthogonal Frequency Division Multiplexing
Compatibility IEEE 802.11 Standard for Wireless LANsWi-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance. The "Wi-Fi CERTIFIED" logo is
Worldwide operationThe Bluetooth radio transmitter and receiver operate in the 2.4GHz band,which is license-free and compatible with radio systems in
LANThe computer has built-in support for Ethernet LAN (10 megabits persecond, 10BASE-T) or Fast Ethernet LAN (100 megabits per second,100BASE-TX).This
2. Plug one end of the cable into the LAN jack. Press gently until youhear the latch click into place.Figure 3-5 Connecting the LAN cable211. LAN jack
media slot. Foreign metal objects can create a short circuit, which cancause computer damage and fire, possibly resulting in serious injury.This Memor
The SD memory card logo is ( ).The SDHC memory card logo is ( ).The SDXC memory card logo is (TM).The maximum capacity of SD memory cards is 2GB. The
Set the write-protect switch to the lock position, if you do not want torecord data.Memory cards have a limited lifespan, so it is important to backup
When inserting memory media, do not touch the metal contacts. Youcould expose the storage area to static electricity, which can destroydata.Do not tur
QUALCOMM is a trademark of Qualcomm Incorporated, registered in theUnited States and other countries. ATHEROS is a trademark of QualcommAtheros, Inc.,
Figure 3-8 Connecting the HDMI out port211. HDMI out port 2. HDMI cablePlease connect or disconnect an HDMI display device to or from thecomputer unde
While communication is being carried out.Select HD FormatTo select the display mode, follow the steps as detailed below:1. Click Start and click Contr
Universal AC Adaptor If you frequently use your computer at more thanone site, it may be convenient to purchase anadditional AC adaptor to be kept at
Starting SmartAudio ApplicationTo launch the SmartAudio, click Start -> Control Panel -> Hardware and Sound -> SmartAudio.Opening SmartAudio
Moving the computerWhile the computer is designed for flexible day-to-day usage you shouldexercise a few simple precautions when moving it in order to
Chapter 4Utilities & Advanced UsageThis chapter describes the utilities and special features of this computer,and the advanced usage of some utili
When system needs to be restarted because of Windows update,drivers update or applications installation, please Shut down orRestart accordingly. If no
Bluetooth Stack forWindows by ToshibaThis software enables communication betweenthe computer and external Bluetooth devicessuch as printers and mobile
TOSHIBA Service Sta-tionThis application allows your computer toautomatically search for TOSHIBA softwareupdates or other alerts from TOSHIBA that are
TOSHIBA WirelessLAN IndicatorTOSHIBA Wireless LAN Indicator utility displaysthe system's Wireless LAN connection status onthe logon screen.You ca
9740 Irvine Boulevard Irvine, California 92618-1697Telephone: (949) 583-3000EU Declaration of ConformityThis product is carrying the CE-Mark in acc
Special featuresThe following features are either unique to TOSHIBA computers or areadvanced features which make the computer more convenient to use.A
Low battery automat-ic Hibernation Mode *1When battery power is exhausted to the pointthat computer operation cannot be continued, thesystem automatic
Sleep and ChargeIt also displays the remaining battery capacity.Sleep and ChargeYour computer can supply USB bus power (DC5V) to the USB port evenwhen
Metal paper clips or hair pins/clips will generate heat if they come intocontact with USB ports. Do not allow USB ports to come into contact withmetal
TOSHIBA Face Recognition does not guarantee the correctidentification of a user. Changes to the likeness of a registrant, suchas hair style changes, w
The Management screen is displayed for a logged-in user whose facehas already been registered.2. Click Run as administrator in lower left of the Manag
2. Select a user which is displayed in the Management screen.3. Click the Delete button. "You are about to delete the user data. Wouldyou like to
7. Verification will be performed. If the authentication is successful, theimage data taken in step 6 will be faded in and placed over oneanother.If a
1. Turn on the power as described in Chapter 1, Getting Started. Thefollowing message will appear in the screen:Enter Password [ ]At this point, the h
Default Return all HW Setup values to the factorysettings.About Display the HW Setup version.SetupThis field displays the installed BIOS version, date
Automotive EnvironmentsAircraft EnvironmentsAny consequences resulting from the use of this product in workingenvironments that are not approved are n
Owner StringThis blank field is used to display a message when the password field isdisplayed on startup. If a password is not registered the message
If a Supervisor Password has been set, manual boot device selectionfunctions may be restricted.The boot device selection methods described above will
Wake-up on KeyboardWhen this feature is enabled, and the computer is in Sleep Mode, you canturn on the system by pressing any key. However, please be
Built-in LANThis feature enables or disables the Built-in LAN.Enabled Enables Built-in LAN functions. (Default)Disabled Disables Built-in LAN function
Once enabled, you may disable the TOSHIBA PC Health Monitor at anytime by uninstalling the software via Uninstall a program in the Control Panel. Doin
System Recovery OptionsThe System Recovery Options feature is installed on the hard disk whenshipped from the factory. The System Recovery Options men
You can use disc media when you connected the external Optical DiscDrive.A recovery image of the software on your computer is stored on the HardDisk D
2. Turn off the computer's power.3. While holding down F12 key on the keyboard, turn on your computer -when the TOSHIBA Leading Innovation >&g
You can not use System Recovery Options if restoring the pre-installedsoftware without System Recovery Options.When you reinstall the Windows operatin
Chapter 5Power and Power-Up ModesThe computer's power resources include the AC adaptor, battery pack andany internal batteries. This chapter prov
Following information is only valid for EU-memberStates:Disposal of productsThe crossed out wheeled dust bin symbol indicates thatproducts must be col
Monitoring of power conditionAs shown in the below table, the DC IN/Battery and Power indicators onthe system indicator panel alert you to the compute
BatteryThis section explains battery types, use, recharging methods and handling.Battery typesThe computer has different types of batteries.Battery pa
Charging the batteriesWhen the power in the battery pack becomes low, the DC IN/Batteryindicator will flash amber to indicate that only a few minutes
The battery has completely discharged and been left in the computerfor a long time.In such cases you should follow the steps as detailed below:1. Full
Whether you enable Sleep Mode, which can conserve battery power ifyou are frequently turning the computer off and on.Where you store your programs and
Power-up modesThe computer has three different power-up modes as follows:Shut Down Mode: The computer will shut down without saving data -in view of t
Chapter 6TroubleshootingTOSHIBA have designed this computer for durability, however, shouldproblems occur you are able to use the procedures detailed
Check all cables to ensure they are correctly and firmly attached to thecomputer - loose cables can cause signal errors.Inspect all connecting cables
Hardware If you cannot find a software problem, you shouldthen check the setup and configuration of yourhardware. First run through the items in thepr
the indicator is glowing, the computer is connected to a live external powersource.Hardware and system checklistThis section discusses problems caused
These symbols may not stick depending on the country and region whereyou purchased.Disposing of the computer and the computer'sbatteriesContact a
Problem ProcedureAC adaptor doesn’tpower the computerCheck the connections to make sure that thepower cord/adaptor is firmly connected to thecomputer
Real Time ClockProblem ProcedureThe BIOS settingand system date/time are lost.The charge in the Real Time Clock (RTC) batteryhas run out - you will ne
Problem ProcedureMarkings appear onthe computer'sdisplay panel.These marks may have come from contact with thekeyboard and Touch Pad while the di
Problem ProcedureMemory media carderror occursRemove the memory media card from thecomputer and then reinsert it in order to ensure it isfirmly connec
Problem ProcedureThe on-screenpointer moves toofast or too slowIn this instance, you should initially try changingthe speed setting within the Mouse C
Problem ProcedureThe on-screenpointer moves toofast or too slowIn this instance, you should initially try changingthe speed setting within the Mouse C
Problem ProcedureI cannot use theSleep and Chargefunction.Sleep and Charge function may be disabled.Select the "Enable Sleep and Charge" che
Problem ProcedureThe "USB Wakeupfunction" does notwork.When Sleep and Charge function is enabled, the"USB WakeUp" function does no
Problem ProcedureMonitor does notturn onAfter confirming that the monitor's power switch ison, you should check the connections to makesure that
Problem ProcedureWake-up on LANdoes not workMake sure the AC adaptor is connected. TheWake-up on LAN function consumes power evenwhen the system is of
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