Toshiba Satellite U840 User Manual Page 1

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Summary of Contents

Page 1 - User's Manual

User's ManualSatellite U840/U800 Series

Page 2 - Table of Contents

ENERGY STAR® ProgramYour Computer model may be ENERGY STAR®compliant. If the model you purchased is compliant, it islabeled with the ENERGY STAR logo

Page 3

Before you callSome problems you experience may be related to software or theoperating system so it is important that you investigate other sources of

Page 4 - Trademarks

Appendix ASpecificationsThis appendix summarizes the computer’s technical specifications.Physical DimensionsSize 342 (w) x 232 (d) x 19.9 (h) millimet

Page 5 - FCC information

Appendix BAC Power Cord and ConnectorsThe power cord’s AC input plug must be compatible with the variousinternational AC power outlets and the cord mu

Page 6 - EU Declaration of Conformity

6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electricalcode handbook and the Canadian Electrical Code Part II.The following illustr

Page 7 - Video Standard Notice

Appendix CLegal FootnotesThis chapter states the Legal Footnotes information applicable to TOSHIBAcomputers.Non-applicable IconsCertain computer chass

Page 8 - User's Manual viii

conditions. Read additional restrictions in your product documentation.Contact TOSHIBA technical service and support, refer to TOSHIBA supportsection

Page 9 - REACH - Compliance Statement

achieved on select models and configurations tested by TOSHIBA at thetime of publication. Recharge time varies depending on usage. Battery maynot char

Page 10 - Program

Copy ProtectionApplicable copy protection standards included in certain media mayprevent or limit recording or viewing of the media.Satellite U840/U80

Page 11 - Conventions

Appendix DInformation for Wireless DevicesWireless LAN InteroperabilityThe Wireless LAN is compatible with other LAN systems Direct SequenceSpread Spe

Page 12 - Terminology

In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htmYour Bluetooth product is not compatible with devices using BluetoothVersion

Page 13 - General Precautions

PrefaceCongratulations on your purchase of this computer. This powerful notebookcomputer provides excellent expansion capability, includes multimediaf

Page 14 - Mobile phones

Italy: - For private use, a generalauthorization is required if WAS/RLAN’s are used outside ownpremises. For public use, a generalauthorization is req

Page 15 - Chapter 1

Restrictions for Use of 5470-5725MHz Frequencies in EuropeItaly: - For private use, a generalauthorization is required if WAS/RLAN’s are used outside

Page 16 - Getting Started

designed to provide reasonable protection against harmful interference in aresidential installation.Refer to the FCC information section for the detai

Page 17 - User's Manual 1-3

Using this equipment in JapanIn Japan, the frequency bandwidth of 2,400MHz to 2,483.5MHz for secondgeneration low-power data communication systems suc

Page 18 - Opening the display

4. : This equipment uses a frequency bandwidth from 2,400MHz to 2,483.5 MHz. It is impossible to avoid the band of mobileobject identification system

Page 19 - Turning on the power

An ad-hoc mode is not available in 802.11n mode.Available channel of Peer-to-peer connection by ad-hoc mode is Ch1-Ch11.Connection with an access poin

Page 20 - Turning off the power

Do not use this equipment in the countries/regions which are not listed inthe table below.An ad-hoc mode is not available in 802.11n mode.Available ch

Page 21 - Sleep Mode

South Korea Spain Sri Lanka SwedenSwitzerland Taiwan Thailand TurkeyUkraine UAE United Kingdom United StatesUruguay Venezuela Vietnam Approved Countr

Page 22 - Hibernation Mode

Saudi Arabia Serbia Slovak Republic SloveniaSouth Africa South Korea Spain SwedenSwitzerland Taiwan Thailand TurkeyUkraine UAE United Kingdom United S

Page 23 - Restarting the computer

IndexAAC adaptoradditional 3-17connecting 1-2DC IN 19V jack 2-2 BBatteryextending life 5-6monitoring capacity 5-5real time clock 2-9, 5-3save mode 4-6

Page 24 - User's Manual 1-10

MessagesMessages are used in this manual to bring important information to yourattention. Each type of message is identified as shown below.Indicates

Page 25 - Chapter 2

accessing 4-14Boot 4-16display 4-16general 4-14keyboard 4-18LAN 4-18SATA 4-19USB 4-18window 4-14 KKeyboardFN Sticky key 3-5Function keys F1...F12 3-2H

Page 26 - User's Manual 2-2

RRecovery hard disk drive 4-23Recovery Media 4-22Restarting the computer 1-9SSD/SDHC/SDXC Cardformatting 3-12note 3-11 Security lock 3-16Sleep Modeset

Page 27 - Right side

GlossaryThe terms in this glossary cover topics related to this manual. Alternatenaming is included for reference.AbbreviationsAC: Alternating current

Page 28 - Underside

LAN: local area networkLCD: liquid crystal displayLED: light emitting diodeMB: megabyteMMC: multi media cardOCR: optical character recognition (reader

Page 29 - Front with the display open

General PrecautionsTOSHIBA computers are designed to optimize safety, minimize strain andwithstand the rigors of portability. However, certain precaut

Page 30 - User's Manual 2-6

Stress injuryCarefully read the Instruction Manual for Safety and Comfort. It containsinformation on the prevention of stress injuries to your hands a

Page 31 - User's Manual 2-7

Chapter 1Getting StartedThis chapter provides an equipment checklist, and basic information tostart using your computer.Some of the features described

Page 32 - Internal Hardware Components

TOSHIBA Web Camera ApplicationTOSHIBA Face RecognitionTOSHIBA Service StationTOSHIBA PC Health MonitorTOSHIBA Sleep UtilityUser's Manual (this ma

Page 33 - User's Manual 2-9

the battery pack will need to be charged before you can operate frombattery power.The AC adaptor can automatically adjust to any voltage ranging from

Page 34 - User's Manual 2-10

Figure 1-1 Connecting the power cord to the AC adaptor (2-pin plug)Figure 1-2 Connecting the power cord to the AC adaptor (3-pin plug)Either a 2-pin o

Page 35 - Intel Rapid Start Technology

Figure 1-4 Opening the display panel11. Display panelUse reasonable care when opening and closing the display panel. Openingit vigorously or slamming

Page 36 - Chapter 3

Table of ContentsPrefaceGeneral PrecautionsChapter 1Getting StartedEquipment checklist ...

Page 37 - The Keyboard

Figure 1-6 Turning on the power11. Power buttonStarting up for the first timeThe Windows 7 Startup Screen will be the first screen displayed when yout

Page 38 - Hot key functions

Do not turn the computer or peripheral devices back on immediately - waita short period to avoid any potential damage.Sleep ModeIf you have to interru

Page 39 - User's Manual 3-4

Saves power by shutting down the system when the computerreceives no input or hardware access for the time period set by theSystem Sleep Mode feature.

Page 40 - Wireless communications

Benefits of Hibernation ModeThe Hibernation Mode feature provides the following benefits:Saves data to the Hard Disk Drive when the computer automatic

Page 41

If you need to restart the computer, there are three ways this can beachieved:Click Start, point to the arrow icon ( ) and then selectRestart from the

Page 42 - Bluetooth wireless technology

Chapter 2The Grand TourThis chapter identifies the various components of the computer - it isrecommended that you become familiar with each before you

Page 43 - Product Support:

Security lock slot A security cable can be attached to this slot andthen connected to a desk or other large object inorder to deter theft of the compu

Page 44 - Connecting the LAN cable

Right sideThe following figure shows the computer’s right side.Figure 2-3 The right side of the computer1 2 321. Memory media slot 3. LAN jack2. Unive

Page 45 - Memory media slot

Figure 2-4 The back of the computer11. Cooling vents Cooling vents The cooling vents help the processor to avoidoverheating.UndersideThe following fig

Page 46 - Memory media

Front with the display openThis section shows the computer with the display panel open. In order toopen the display, lift the display panel up and pos

Page 47 - Media care

Using the TOSHIBA Sleep Utility ... 4-7Using the TOSHIBA Face Recognition ...

Page 48 - Inserting a memory media

Web Camera LED The Web Camera LED glows when the WebCamera is operating.Web Camera Web Camera is a device that allows you torecord video or take photo

Page 49 - HDMI Device

Touch Pad The Touch Pad located in the palm rest is usedto control the movement of the on-screen pointer.For more information, please refer to the Usi

Page 50 - User's Manual 3-15

Wireless communica-tion indicatorThe Wireless communication indicator glowsamber when the Bluetooth, Wireless LAN orWireless WAN functions are turned

Page 51 - Optional TOSHIBA Accessories

Hard Disk Drive orSolid State DriveThe size of the hard disk drive varies dependingon the model.To check which type of HDD/SSD is included inyour mode

Page 52 - Sound System

Display controller The display controller interprets softwarecommands into hardware commands that turnparticular parts on the screen on or off.The dis

Page 53 - Computer Handling

If you want to enable this feature, under the conditions mentioned above,select the Display Power Saving Technology check box.Intel Rapid Start Techno

Page 54 - Heat dispersal

Chapter 3Operating BasicsThis chapter describes the basic operations of your computer, highlightsthe precautions that should be taken when using it.Us

Page 55 - Chapter 4

The KeyboardThe computer’s keyboard layouts are compatible with a 104/105-keyenhanced keyboard - by pressing some keys in combination, all of the104/1

Page 56 - User's Manual 4-2

Soft keys: FN key combinationsThe FN (function) is used in combination with other keys to form soft keys.Soft keys are key combinations that enable, d

Page 57 - User's Manual 4-3

Specialfunction modeStandard F1-F12 modeFunctionF1 FN + F1 Launches the help file supplied withthe software.F2 FN + F2 Decreases the computer's d

Page 58 - User's Manual 4-4

Copyright© 2012 by TOSHIBA Corporation. All rights reserved. Under the copyrightlaws, this manual cannot be reproduced in any form without the priorwr

Page 59 - User's Manual 4-5

FN Sticky keyYou can use the TOSHIBA Accessibility Utility to make the FN key sticky,that is, you can press it once, release it, and then press an &qu

Page 60 - Special features

Wireless LANThe Wireless LAN is compatible with other LAN systems based on DirectSequence Spread Spectrum / Orthogonal Frequency Division Multiplexing

Page 61 - User's Manual 4-7

Compatibility IEEE 802.11 Standard for Wireless LANsWi-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance. The "Wi-Fi CERTIFIED" logo is

Page 62 - Sleep and Charge

Worldwide operationThe Bluetooth radio transmitter and receiver operate in the 2.4GHz band,which is license-free and compatible with radio systems in

Page 63 - Battery Settings

LANThe computer has built-in support for Ethernet LAN (10 megabits persecond, 10BASE-T) or Fast Ethernet LAN (100 megabits per second,100BASE-TX).This

Page 64

2. Plug one end of the cable into the LAN jack. Press gently until youhear the latch click into place.Figure 3-5 Connecting the LAN cable211. LAN jack

Page 65 - User's Manual 4-11

media slot. Foreign metal objects can create a short circuit, which cancause computer damage and fire, possibly resulting in serious injury.This Memor

Page 66 - How to launch the help file

The SD memory card logo is ( ).The SDHC memory card logo is ( ).The SDXC memory card logo is (TM).The maximum capacity of SD memory cards is 2GB. The

Page 67 - TOSHIBA Password Utility

Set the write-protect switch to the lock position, if you do not want torecord data.Memory cards have a limited lifespan, so it is important to backup

Page 68 - HW Setup

When inserting memory media, do not touch the metal contacts. Youcould expose the storage area to static electricity, which can destroydata.Do not tur

Page 69 - Password

QUALCOMM is a trademark of Qualcomm Incorporated, registered in theUnited States and other countries. ATHEROS is a trademark of QualcommAtheros, Inc.,

Page 70 - Boot Setting

Figure 3-8 Connecting the HDMI out port211. HDMI out port 2. HDMI cablePlease connect or disconnect an HDMI display device to or from thecomputer unde

Page 71 - Keyboard

While communication is being carried out.Select HD FormatTo select the display mode, follow the steps as detailed below:1. Click Start and click Contr

Page 72 - Wake-up on LAN

Universal AC Adaptor If you frequently use your computer at more thanone site, it may be convenient to purchase anadditional AC adaptor to be kept at

Page 73 - TOSHIBA PC Health Monitor

Starting SmartAudio ApplicationTo launch the SmartAudio, click Start -> Control Panel -> Hardware and Sound -> SmartAudio.Opening SmartAudio

Page 74 - System Recovery

Moving the computerWhile the computer is designed for flexible day-to-day usage you shouldexercise a few simple precautions when moving it in order to

Page 75 - Creating Recovery Media

Chapter 4Utilities & Advanced UsageThis chapter describes the utilities and special features of this computer,and the advanced usage of some utili

Page 76 - Recovery Media

When system needs to be restarted because of Windows update,drivers update or applications installation, please Shut down orRestart accordingly. If no

Page 77 - Recovery Hard Disk Drive

Bluetooth Stack forWindows by ToshibaThis software enables communication betweenthe computer and external Bluetooth devicessuch as printers and mobile

Page 78 - User's Manual 4-24

TOSHIBA Service Sta-tionThis application allows your computer toautomatically search for TOSHIBA softwareupdates or other alerts from TOSHIBA that are

Page 79 - Chapter 5

TOSHIBA WirelessLAN IndicatorTOSHIBA Wireless LAN Indicator utility displaysthe system's Wireless LAN connection status onthe logon screen.You ca

Page 80 - Monitoring of power condition

9740 Irvine Boulevard Irvine, California 92618-1697Telephone: (949) 583-3000EU Declaration of ConformityThis product is carrying the CE-Mark in acc

Page 81 - Battery types

Special featuresThe following features are either unique to TOSHIBA computers or areadvanced features which make the computer more convenient to use.A

Page 82 - Charging the batteries

Low battery automat-ic Hibernation Mode *1When battery power is exhausted to the pointthat computer operation cannot be continued, thesystem automatic

Page 83 - Monitoring battery capacity

Sleep and ChargeIt also displays the remaining battery capacity.Sleep and ChargeYour computer can supply USB bus power (DC5V) to the USB port evenwhen

Page 84 - Extending battery life

Metal paper clips or hair pins/clips will generate heat if they come intocontact with USB ports. Do not allow USB ports to come into contact withmetal

Page 85 - Panel power on/off

TOSHIBA Face Recognition does not guarantee the correctidentification of a user. Changes to the likeness of a registrant, suchas hair style changes, w

Page 86 - Chapter 6

The Management screen is displayed for a logged-in user whose facehas already been registered.2. Click Run as administrator in lower left of the Manag

Page 87 - Analyzing the problem

2. Select a user which is displayed in the Management screen.3. Click the Delete button. "You are about to delete the user data. Wouldyou like to

Page 88 - If something goes wrong

7. Verification will be performed. If the authentication is successful, theimage data taken in step 6 will be faded in and placed over oneanother.If a

Page 89 - Hardware and system checklist

1. Turn on the power as described in Chapter 1, Getting Started. Thefollowing message will appear in the screen:Enter Password [ ]At this point, the h

Page 90 - User's Manual 6-5

Default Return all HW Setup values to the factorysettings.About Display the HW Setup version.SetupThis field displays the installed BIOS version, date

Page 91 - Internal display panel

Automotive EnvironmentsAircraft EnvironmentsAny consequences resulting from the use of this product in workingenvironments that are not approved are n

Page 92 - Memory Media Card

Owner StringThis blank field is used to display a message when the password field isdisplayed on startup. If a password is not registered the message

Page 93 - Pointing device

If a Supervisor Password has been set, manual boot device selectionfunctions may be restricted.The boot device selection methods described above will

Page 94 - USB mouse

Wake-up on KeyboardWhen this feature is enabled, and the computer is in Sleep Mode, you canturn on the system by pressing any key. However, please be

Page 95 - USB device

Built-in LANThis feature enables or disables the Built-in LAN.Enabled Enables Built-in LAN functions. (Default)Disabled Disables Built-in LAN function

Page 96 - User's Manual 6-11

Once enabled, you may disable the TOSHIBA PC Health Monitor at anytime by uninstalling the software via Uninstall a program in the Control Panel. Doin

Page 97 - External monitor

System Recovery OptionsThe System Recovery Options feature is installed on the hard disk whenshipped from the factory. The System Recovery Options men

Page 98 - User's Manual 6-13

You can use disc media when you connected the external Optical DiscDrive.A recovery image of the software on your computer is stored on the HardDisk D

Page 99 - TOSHIBA support

2. Turn off the computer's power.3. While holding down F12 key on the keyboard, turn on your computer -when the TOSHIBA Leading Innovation >&g

Page 100 - TOSHIBA technical support

You can not use System Recovery Options if restoring the pre-installedsoftware without System Recovery Options.When you reinstall the Windows operatin

Page 101 - Appendix A

Chapter 5Power and Power-Up ModesThe computer's power resources include the AC adaptor, battery pack andany internal batteries. This chapter prov

Page 102 - Appendix B

Following information is only valid for EU-memberStates:Disposal of productsThe crossed out wheeled dust bin symbol indicates thatproducts must be col

Page 103 - User's Manual B-2

Monitoring of power conditionAs shown in the below table, the DC IN/Battery and Power indicators onthe system indicator panel alert you to the compute

Page 104 - Appendix C

BatteryThis section explains battery types, use, recharging methods and handling.Battery typesThe computer has different types of batteries.Battery pa

Page 105 - Battery Life

Charging the batteriesWhen the power in the battery pack becomes low, the DC IN/Batteryindicator will flash amber to indicate that only a few minutes

Page 106 - Wireless LAN

The battery has completely discharged and been left in the computerfor a long time.In such cases you should follow the steps as detailed below:1. Full

Page 107 - Copy Protection

Whether you enable Sleep Mode, which can conserve battery power ifyou are frequently turning the computer off and on.Where you store your programs and

Page 108 - Appendix D

Power-up modesThe computer has three different power-up modes as follows:Shut Down Mode: The computer will shut down without saving data -in view of t

Page 109 - Radio Regulatory Information

Chapter 6TroubleshootingTOSHIBA have designed this computer for durability, however, shouldproblems occur you are able to use the procedures detailed

Page 110 - User's Manual D-3

Check all cables to ensure they are correctly and firmly attached to thecomputer - loose cables can cause signal errors.Inspect all connecting cables

Page 111 - Canada - Industry Canada (IC)

Hardware If you cannot find a software problem, you shouldthen check the setup and configuration of yourhardware. First run through the items in thepr

Page 112 - User's Manual D-5

the indicator is glowing, the computer is connected to a live external powersource.Hardware and system checklistThis section discusses problems caused

Page 113 - Using this equipment in Japan

These symbols may not stick depending on the country and region whereyou purchased.Disposing of the computer and the computer'sbatteriesContact a

Page 114 - Device Authorization

Problem ProcedureAC adaptor doesn’tpower the computerCheck the connections to make sure that thepower cord/adaptor is firmly connected to thecomputer

Page 115 - User's Manual D-8

Real Time ClockProblem ProcedureThe BIOS settingand system date/time are lost.The charge in the Real Time Clock (RTC) batteryhas run out - you will ne

Page 116 - User's Manual D-9

Problem ProcedureMarkings appear onthe computer'sdisplay panel.These marks may have come from contact with thekeyboard and Touch Pad while the di

Page 117 - User's Manual D-10

Problem ProcedureMemory media carderror occursRemove the memory media card from thecomputer and then reinsert it in order to ensure it isfirmly connec

Page 118 - Uruguay Venezuela Vietnam

Problem ProcedureThe on-screenpointer moves toofast or too slowIn this instance, you should initially try changingthe speed setting within the Mouse C

Page 119 - User's Manual Index-1

Problem ProcedureThe on-screenpointer moves toofast or too slowIn this instance, you should initially try changingthe speed setting within the Mouse C

Page 120 - User's Manual Index-2

Problem ProcedureI cannot use theSleep and Chargefunction.Sleep and Charge function may be disabled.Select the "Enable Sleep and Charge" che

Page 121 - User's Manual Index-3

Problem ProcedureThe "USB Wakeupfunction" does notwork.When Sleep and Charge function is enabled, the"USB WakeUp" function does no

Page 122 - Glossary

Problem ProcedureMonitor does notturn onAfter confirming that the monitor's power switch ison, you should check the connections to makesure that

Page 123 - User's Manual Glossary-2

Problem ProcedureWake-up on LANdoes not workMake sure the AC adaptor is connected. TheWake-up on LAN function consumes power evenwhen the system is of

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