Toshiba C50-B-143 User's Guide

GMAD00350010 04/13

105.375 x 8.375 ver 2.3The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive InformationThe European Union WEEE (Waste fr

100Mobile ComputingDisposing of your computerDisposing of used batteriesFor models with an accessible battery read the following disposal information.

101Mobile ComputingTraveling tipsTraveling tipsThe environmental precautions listed in “Selecting a place to work” on page 29, also apply while travel

102Chapter 4Exploring Your Computer’s FeaturesIn this chapter, you will explore some of the special features of your computer.Exploring the Start scre

103Exploring Your Computer’s FeaturesExploring the Start screenFor detailed information on the new Windows 8 functionality, refer to the Windows® Help

104Exploring Your Computer’s FeaturesExploring the desktopTilesTiles can be accessed and launched from the Start screen. Typical Start screen tiles ar

105Exploring Your Computer’s FeaturesExploring the desktopYou may see various icons displayed on your system desktop, for example:Recycle Bin—Holds fi

106Exploring Your Computer’s FeaturesWindows® StoreTypical tasks in the notification area are Current time, Power usage mode, network connectivity sta

107Exploring Your Computer’s FeaturesSetting up for communicationsConnect to the InternetWireless connectivity and some features may require you to pu

108Exploring Your Computer’s FeaturesExploring audio featuresExploring audio featuresYou can use your computer to record sounds using the computer’s i

109Exploring Your Computer’s FeaturesUsing the Web CameraBefore putting on headphones to listen, turn the volume down. Do not set the volume too high

115.375 x 8.375 ver 2.3Europe - Restrictions for Use of 5 GHz Frequencies in European Community CountriesDans le cas d’une utilisation privée, à l’ext

110Exploring Your Computer’s FeaturesUsing the Memory card readerUsing the Memory card readerThe Memory card reader supports the use of Secure Digital

111Exploring Your Computer’s FeaturesUsing the Memory card readerAlways remove memory media when not in use.Removing memory media1 If you are not curr

112Chapter 5UtilitiesYour computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Toge

113UtilitiesDesktop AssistDesktop AssistThe Desktop Assist provides quick access to computer functions and allows you to customize a range of computer

114UtilitiesDesktop AssistMedia & EntertainmentThe features available in this category are: ❖ TOSHIBA Optical Disc Player❖ Audio Enhancement (

115UtilitiesDesktop AssistTools & UtilitiesThe features that may be available in this category are:❖ eco Utility®❖ Password Utility❖ System Settin

116UtilitiesDesktop AssistSupport & RecoveryThe features that may be available in this category are:❖ Recovery Media Creator❖ Service Station❖ TOS

117Utilitieseco Utility®eco Utility® The eco Utility® monitors your power savings from using the eco power plan by tracking real-time power consumptio

118UtilitiesPassword UtilityPassword UtilitySetting a password lets you walk away from your computer while providing additional protection for your fi

119UtilitiesPassword Utility (Sample Image) Supervisor Password tab4 Click or touch Supervisor Password.5 Click or touch Set.6 Enter your password, an

125.375 x 8.375 ver 2.3O: allowed x: forbidden❖ To remain in conformance with European spectrum usage laws for Wireless LAN operation, the above 2.

120UtilitiesPassword Utility7 Click or touch Delete.8 Enter the password, and then click or touch Verify.9 Click or touch OK to exit.Using a user pass

121UtilitiesPassword Utility8 Click or touch OK to save your password as a text file.9 Click or touch Save.10 Click or touch OK.Deleting a user passwo

122UtilitiesSystem SettingsSystem SettingsSystem Settings is the TOSHIBA configuration management tool available through the Windows® operating system

123UtilitiesSleep Utilities❖ General—Allows you to view the current BIOS version or change certain settings back to their default values❖ Keyboard—All

124UtilitiesSleep Utilities❖ When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port eve

125UtilitiesSleep UtilitiesEnabling/Disabling USB Sleep and ChargeThis utility can be used to enable or disable the USB Sleep and Charge function. To

126UtilitiesSleep UtilitiesSleep and MusicYour Toshiba computer may be equipped with the “Sleep and Music” feature that allows you to listen to music

127UtilitiesFunction KeyFunction KeyTurns notifications for the touch pad status ON/OFF. (Sample Image) Function KeyThe Function option is disabled by

128UtilitiesRecovery Media CreatorRecovery Media CreatorThe Recovery Media Creator utility enables you to create recovery media that can be used to re

129UtilitiesTOSHIBA Application InstallerTOSHIBA Application InstallerThe TOSHIBA Application Installer allows you to reinstall the drivers and applic

135.375 x 8.375 ver 2.3Using this Equipment in JapanIn Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second generation low-power data

130Chapter 6If Something Goes WrongSome problems you may encounter when using your computer are relatively easy to identify and solve. Others may requ

131If Something Goes WrongProblems when you turn on the computerTo close a program that has stopped responding:1 Press Ctrl, Alt, and Del simultaneous

132If Something Goes WrongProblems when you turn on the computerAlways save your data even when you are using Sleep mode. If your battery fully discha

133If Something Goes WrongThe Windows® operating system is not workingThe battery light is blinking when the computer is on.If the battery light is bl

134If Something Goes WrongThe Windows® operating system is not working2 Press the Power button in the lower right corner of your screen.3 Click or tou

135If Something Goes WrongThe Windows® operating system is not workingCommand PromptThe command prompt is a very powerful tool for advanced users. Sta

136If Something Goes WrongThe Windows® operating system is not workingInternet problemsMy Internet connection is very slow.Many factors contribute to

137If Something Goes WrongFixing a problem with Device ManagerFixing a problem with Device ManagerDevice Manager provides a way to check and change th

138If Something Goes WrongMemory problemsMemory problemsIncorrectly connected or faulty memory modules may cause errors that seem to be hardware or ev

139If Something Goes WrongPower and the batteriesPower and the batteriesThe computer battery may not be accessible by the user.Your computer receives

145.375 x 8.375 ver 2.33 The interference range of this equipment is less than 10m.4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483

140If Something Goes WrongKeyboard problemsThe battery appears not to power the computer for as long as it usually does.If you frequently repeat shall

141If Something Goes WrongDisplay problemsIf you are using the built-in screen, make sure the display priority is not set for an external monitor. To

142If Something Goes WrongDisk or storage drive problems❖ Project to a second screen❖ Adjust ClearType text4 Click or touch OK.The display mode is set

143If Something Goes WrongDisk or storage drive problems2 Click or touch Computer from the list that appears. (Sample Image) Search results for “comp

144If Something Goes WrongOptical disc drive problemsYour hard disk seems very slow.If you have been using your computer for a long time, your files m

145If Something Goes WrongOptical disc drive problemsYou press the disc eject button, but the drive tray does not slide out.Make sure the computer is

146If Something Goes WrongOptical disc drive problemsBlu-ray Disc™ player Technology. (available on certain models)Compatibility and/or performance is

147If Something Goes WrongSound system problemsSound system problemsNo sound is coming from the computer’s speakers.Adjust the volume control.Try pres

148If Something Goes WrongWireless networking problemsThe printer will not print what you see on the screen.Many programs display information on the s

149If Something Goes WrongDVD Blu-ray Disc™ operating problemshelpful if you should confer with a support technician at a later time.To enable or disa

155.375 x 8.375 ver 2.3Export Administration RegulationThis document contains technical data that may be controlled under the U.S. Export Administrati

150If Something Goes WrongDevelop good computing habits5 From the Start screen, type Computer. Click Computer from the list that appears. The optical

151If Something Goes WrongDevelop good computing habitsOn a regular basis, back up the information stored on your internal storage drive.Use Windows®

152If Something Goes WrongDevelop good computing habitsSaving system configuration with restore pointsThe System Restore feature of the Windows® opera

153If Something Goes WrongDevelop good computing habits3 In the left pane, click or touch System Protection.The System Protection tab of the System Pr

154If Something Goes WrongDevelop good computing habitsFollow these steps to back up your computer or files to optical discs, or a storage drive:You c

155If Something Goes WrongDevelop good computing habits❖ Restart the Windows® operating system. Always restart the Windows® operating system after eac

156If Something Goes WrongIf you need further assistance❖ If you are attempting to charge a device without an AC adaptor connected to the computer, th

157If Something Goes WrongOther Toshiba Internet Web sitesContacting ToshibaToshiba’s Technical Support Web siteFor technical support, or to stay curr

158If Something Goes WrongToshiba’s worldwide officesFor more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/i

1595.375 x 8.375 ver 2.3Appendix ATOSHIBA Function KeysTOSHIBA Function keys provide a quick way to modify selected system functions and to launch app

165.375 x 8.375 ver 2.3TrademarksSatellite, Satellite Pro, and eco Utility are either registered trademarks or trademarks of Toshiba America Informati

160TOSHIBA Function KeysFunctions5.375 x 8.375 ver 2.3Help fileDisplay brightness This TOSHIBA Function key displays the help file. This

161TOSHIBA Function KeysFunctions5.375 x 8.375 ver 2.3Output (Display switch) This TOSHIBA Function key cycles through the display options and

162TOSHIBA Function KeysFunctions5.375 x 8.375 ver 2.3Disabling or enabling the touch padMedia buttons This TOSHIBA Function key enables/disable

163TOSHIBA Function KeysFunctions5.375 x 8.375 ver 2.3Volume MuteDisabling or enabling wireless devicesKeyboard Function keysZoom (Display resolution)

1645.375 x 8.375 ver 2.3Appendix BPower Cord/Cable ConnectorsYour computer ships with the correct power supply for the country of purchase. This appen

165GlossaryTECHNICAL NOTE: Some features defined in this glossary may not be available on your computer.AcronymsThe following acronyms may appear in t

166GlossaryDPI Dots Per InchDVD Digital Versatile (or Video) DiscDVD-ROM Digital Versatile (or Video) Disc Read-Only MemoryeSATA external Serial Adva

Glossary167RTC Real-Time ClockSD Secure DigitalSDRAM Synchronous Dynamic Random Access MemorySSD Solid State DriveTFT Thin Film TransistorUSB Univers

168GlossaryBbackup—A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged.Basic Input/Output System (BIOS)—S

Glossary169Ccache—A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is fast

175.375 x 8.375 ver 2.3Computer Recycling InformationAs part of a commitment to people and the future, Toshiba promotes the efficient use of resources

170GlossaryCPU—See Central Processing Unit (CPU).CPU cache—A section of very fast memory residing between the CPU and the computer’s main memory that

Glossary171disk drive—The device that reads and writes information and programs on external media or hard disk. It rotates the disk at high speed past

172GlossaryFfile—A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a d

Glossary173hardware—The physical components of a computer system. Compare software.HDMI (High-Definition Multimedia Interface)—An interface used to tr

174GlossaryLAN (Local Area Network)—A group of computers or other devices dispersed over a relatively limited area and connected by a communications l

Glossary175multi-function drive—A DVD drive that can read and write to CD and DVD media.multimedia—A combination of two or more media, such as sound,

176Glossarypixel—Short for “picture element.” The smallest dot that can be produced on a screen or printer.Plug and Play—Generally, refers to the comp

Glossary177resolution—A measure of the sharpness of the images that can be produced by a printer or displayed on a screen. For a printer, resolution i

178GlossaryStart screen—Displays the new Windows® operating system look and feel.Suspend—A feature of some Windows® operating systems that allows you

Glossary179WWeb—See World Wide Web.Wi-Fi®—A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for

185.375 x 8.375 ver 2.3ContentsIntroduction... 24This guide ...

180IndexAAC adaptor 37AC power 87AC power light 37accessingnetwork 107addingmemorycheck total memory 52memory (optional) 44optional external devices 4

181Indexrunning computer on battery power 85safety precautions 98setting notifications 91taking care of 98battery indicator light 90BIOS Setupsee Syst

182Indexdisplay output settings 68display, externaladjusting 69disposal information 17disposing of used batteries 100disposing of your computer 99docu

183IndexWeb Camera light 109Licenses 16lockcomputer, using 70Mmaintaining your battery 99manual eject holeoptical disc drive 81media control buttonsmu

184Indexsetting 118setting a supervisor 118setting a user 120supervisor password 118user password 118utility 118portHDMI™ 67powerconnecting cable to A

185Indexsoftware 41work environment 29settingscustomize computer settings 69display output 68Shut downcomputer 42, 43, 46, 138icon 42, 43, 46, 138Slee

186Indexonline content, Blu-ray Disc™ 145on-screen eject button 145optical disc drive 144power and batteries 139printer 147restore points 152screen do

19Contents5.375 x 8.375 ver 2.3Seeking additional help ...33Check list ...

25.375 x 8.375 ver 2.3Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or

20Contents5.375 x 8.375 ver 2.3Adjusting the quality of the external display...69Customizing your computer’s settings...69Caring f

21Contents5.375 x 8.375 ver 2.3Charging the main battery...87Charging the RTC battery...8

22Contents5.375 x 8.375 ver 2.3Chapter 5: Utilities...112Desktop Assist ...

23Contents5.375 x 8.375 ver 2.3Disk or storage drive problems...142Error-checking ...

24IntroductionWelcome to the world of powerful, portable, multimedia computing. With your Toshiba computer, your work and entertainment can accompany

25Introduction5.375 x 8.375 ver 2.3When considering additions to your home office, purchase products that have earned the ENERGY STAR® for all your eq

26IntroductionThis guide5.375 x 8.375 ver 2.3The product specifications and configuration information are designed for a product Series. Your particul

27IntroductionSafety icons5.375 x 8.375 ver 2.3Safety iconsThis manual contains safety instructions that must be observed to avoid potential hazards t

28IntroductionDocumentation5.375 x 8.375 ver 2.3Your computer’s features and specificationsCertain computer chassis are designed to accommodate all po

29Chapter 1Getting StartedThis chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to d

35.375 x 8.375 ver 2.3Critical ApplicationsThe computer you have purchased is not designed for any “critical applications.” “Critical applications” me

30Getting StartedSelecting a place to work❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that

31Getting StartedSelecting a place to work❖ Avoid glare: position the notebook so that light sources (lamps or windows) do not shine or reflect direct

32Getting StartedSelecting a place to work❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort.❖ Select a

33Getting StartedSelecting a place to work❖ Take short, strategically spaced rest breaks to avoid eye strain and body fatigue. For example, stand up a

34Getting StartedSelecting a place to workFor more specific recommendations on the safety and comfort of your computer environment, customers in the U

35Getting StartedSelecting a place to workNever allow any liquids to spill into any part of your computer, and never expose the computer to rain, wate

36Getting StartedSelecting a place to work❖ Keep the computer and disks away from objects that generate strong magnetic fields, such as large stereo s

37Getting StartedSetting up your computerSetting up your computerTECHNICAL NOTE: You must complete all setup steps up to and including “Setting up you

38Getting StartedConnecting to a power sourceAlways use the TOSHIBA AC adaptor that was provided with your computer, or use AC adaptors specified by T

39Getting StartedConnecting to a power source2 Plug the AC adaptor cord into the DC-IN on the side of the computer.(Sample Illustration) Connecting th

45.375 x 8.375 ver 2.3This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: ❖ This device may not

40Getting StartedCharging the main batteryCharging the main batteryThe computer battery may not be accessible by the user.Before using the battery to

41Getting StartedRegistering your computer with ToshibaInitial setupThe Windows 8 Startup screen is the first screen displayed when you turn on your c

42Getting StartedTo Shut down your computerTo Shut down your computer1 From the Start or Desktop screen, move your pointer to the upper-right corner o

43Getting StartedTo place your computer in Sleep mode3 In the lower right of the screen click or touch the Power () icon. (Sample Image) Restart4 Hig

44Getting StartedAdding optional external devices4 Highlight Sleep, and then click or touch the Sleep option.Sleep mode saves the current state of the

45Getting StartedAdding memory (optional)Installing a memory moduleMemory modules can be installed in the memory module slots on the underside of the

46Getting StartedAdding memory (optional)Pressing the power button before shutting down the Windows® operating system could cause you to lose your wor

47Getting StartedAdding memory (optional)To locate your memory module slot cover, please refer to your Quick Start document.8 Using a small Phillips s

48Getting StartedAdding memory (optional)If your system has the memory modules stacked on top of one another, you must remove the top module first bef

49Getting StartedAdding memory (optional)15 Once the module’s connector is fully inserted into the socket, press downward on the top edge of the modul

55.375 x 8.375 ver 2.3Bluetooth® Wireless Technology and Your HealthThe products with Bluetooth® wireless technology, like other radio devices, emit r

50Getting StartedAdding memory (optional)18 Turn the computer right side up. Make sure to remove the soft cloth from the work surface before restartin

51Getting StartedAdding memory (optional)Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory

52Getting StartedAdding memory (optional)Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating wh

53Getting StartedRecovering the Internal Storage DriveFrom time to time, Windows® will display a pop-up that says, “Do you want to allow the following

54Getting StartedRecovering the Internal Storage Drive❖ During the recovery process your computer must be connected to an external power source via th

55Getting StartedRecovering the Internal Storage Drivefield, type Recovery Media Creator. In the list that appears, click or touch your selection.The

56Getting StartedRecovering the Internal Storage DriveIf you are copying the recovery files to DVDs, be sure to label each DVD in the set sequentially

57Getting StartedRecovering the Internal Storage Drive3 Turn on your computer while pressing the F12 key on your keyboard.The Boot menu displays.4 Usi

58Getting StartedRecovering the Internal Storage Drive3 Click or touch Change PC Settings.The PC settings window appears.(Sample Image) PC settings sc

59Getting StartedRecovering the Internal Storage Drive6 Click or touch the Next button to begin.The “Ready to refresh your PC” screen appears.(Sample

65.375 x 8.375 ver 2.3Bluetooth® and Wireless LAN devices operate within the same radio frequency range and may interfere with one another. If you use

60Getting StartedRecovering the Internal Storage Drive3 Click or touch Change PC Settings.The PC settings window appears.(Sample Image) PC settings sc

61Getting StartedRecovering the Internal Storage Drive6 Click or touch the Next button.The “Do you want to fully clean your drive?” screen appears.(Sa

62Getting StartedRecovering the Internal Storage DriveSelecting the “Fully clean the drive” option may take several hours.Installing drivers and appli

63Getting StartedUsing the touch padUsing the touch padSome of the touch pad operations described in this section are only supported in certain applic

64Getting StartedUsing the touch padTo: Do the following: Example:Move the on-screen pointerSlide your finger across the touch pad in the direction yo

65Getting StartedUsing the touch padAdjusting touch pad settingsWhile you are typing, the on-screen pointer may seem to move or jump around “by itself

66Getting StartedUsing external display devices❖ Adjust the sensitivity of the touch pad, so that it is less responsive to accidental light taps and l

67Getting StartedUsing external display devices❖ An HDMI™-compatible television or external display device via the HDMI™ Out port*❖ An external monito

68Getting StartedUsing external display devicesYou can change the display settings by pressing the ( ) + P keys, or by configuring the display propert

69Getting StartedCustomizing your computer’s settingsThe ( ) + P keys navigate through the options without activating a selection. Press ENTER to acti

75.375 x 8.375 ver 2.3❖ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful.If

70Getting StartedCaring for your computerCleaning the computerKeep liquids, including cleaning fluid, out of the computer’s keyboard, speaker, and oth

71Getting StartedCaring for your computer3 Insert the cable’s locking end into the security lock slot on your computer, then engage the locking device

72Chapter 2Learning the BasicsThis chapter gives some computing tips and provides important information about basic features.Computing tips❖ Save your

73Learning the BasicsUsing the keyboard❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a

74Learning the BasicsUsing the keyboard (Sample Illustration) 10-key keyboard(Available on certain models)To capture a print screen of the entire s

75Learning the BasicsTouch screenSpecial Windows® keys (Sample Illustration) Special Windows® keys Your computer’s keyboard has one key and one bu

76Learning the BasicsMouse propertiesSwipe or slide—To swipe or slide, quickly move your finger across the surface of the screen without pausing. For

77Learning the BasicsStarting an appStarting an appTo Start an app on the Start screen, move your pointer over the appropriate tile and click or touch

78Learning the BasicsSaving your workSaving your workBefore you turn off the computer using the Shut down command, save your work on the internal stor

79Learning the BasicsUsing the optical disc driveFor optimum DVD and Blu-ray Disc™ performance, it is recommended that you play DVDs and Blu-ray™ Disc

85.375 x 8.375 ver 2.3Canada – Industry Canada (IC)This Class B digital apparatus complies with Canadian ICES-003.Cet appareil numérique de la classe

80Learning the BasicsUsing the optical disc drive(Sample Image) Sound properties window❖ If you want to use the internal speakers, click the Speakers

81Learning the BasicsUsing the optical disc driveDo not press the eject button or turn off the computer while the drive in-use indicator light is glow

82Learning the BasicsUsing the optical disc driveInserting an optical disc To insert an optical disc into the drive:1 Make sure the computer is turned

83Learning the BasicsUsing the optical disc driveRecording optical mediaDepending on the configuration, your computer may come with an optical disc dr

84Learning the BasicsToshiba’s online resourcesRemoving a disc with the computer offTo remove a disc with the computer turned off:1 Insert a slender o

85Chapter 3Mobile ComputingThis chapter covers all aspects of using your computer while traveling.Toshiba’s energy-saver designYour computer enters a

86Mobile ComputingRunning the computer on battery powerBattery NoticeBattery life rating is for comparison purposes only, and does not indicate the ba

87Mobile ComputingCharging batteriesTECHNICAL NOTE: Depending on your system, the RTC battery may only charge while the computer is turned on.Power ma

88Mobile ComputingCharging batteriesTECHNICAL NOTE: The recharging of the battery may not occur when your computer is using all of the power provided

89Mobile ComputingMonitoring battery powerTo recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered

95.375 x 8.375 ver 2.3This device is restricted to indoor use due to its operation in the 5.15 GHz to 5.25 GHz frequency range. Industry Canada requir

90Mobile ComputingMonitoring battery powerHINT: Be careful not to confuse the battery light ( ), the power light ( ), and the power button light.When

91Mobile ComputingMonitoring battery powerTECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge freq

92Mobile ComputingMonitoring battery power4 Click or touch Change advanced power settings.The Advanced settings tab of the Power Options window appear

93Mobile ComputingMonitoring battery powerThese power-saving options control the way in which the computer is configured. By using them, you can incre

94Mobile ComputingUsing the eco power planTo edit a plan or to edit advanced settings, continue to the following steps.5 Click or touch Change plan se

95Mobile ComputingChanging the main batteryChanging the main batteryThis User's Guide covers an entire product series. Certain models may not hav

96Mobile ComputingChanging the main batteryRemoving the battery from the computerTo remove the battery:1 Save your work.2 Turn off the computer, see “

97Mobile ComputingChanging the main batteryIf the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it imm

98Mobile ComputingTaking care of your battery3 Slide the battery release lock to the locked position. (Sample Illustration) Locking the battery rele

99Mobile ComputingDisposing of your computerMaintaining your batteryFully discharging your battery pack will allow better accuracy of the battery mete