Toshiba Strata CIX40 User Manual

Telecommunication Systems DivisionJuly 2006CIX40 Voice Processing SystemUser Guide

IntroductionConventions8 Strata CIX40 Voice Processing User Guide 07/06ConventionsConventions DescriptionNoteElaborates specific items or reference

IntroductionRelated Documents/MediaStrata CIX40 Voice Processing User Guide 07/06 9Action/Response TableRelated Documents/MediaNote Some documents

IntroductionRelated Documents/Media10 Strata CIX40 Voice Processing User Guide 07/06

Strata CIX40 Voice Processing User Guide 07/06 1The Grand Tour 1This chapter provides an overview of the system and covers the following general to

The Grand TourOverview2 Strata CIX40 Voice Processing User Guide 07/06OverviewYour voice mail system manages multiple voice processing functions si

The Grand TourOverviewStrata CIX40 Voice Processing User Guide 07/06 3Figure 1 Admin Main MenuPlay the next messageSave the current messageDelete t

The Grand TourFeatures to Personalize Your Mailbox4 Strata CIX40 Voice Processing User Guide 07/06Features to Personalize Your MailboxYour voice ma

The Grand TourMessage QueuesStrata CIX40 Voice Processing User Guide 07/06 5Note The Pending messages feature is available on a mailbox-to-mailbox

The Grand TourMessage Types6 Strata CIX40 Voice Processing User Guide 07/06Message TypesNew and Saved Messages can consist of the following special

The Grand TourGreetingsStrata CIX40 Voice Processing User Guide 07/06 7GreetingsYou can select either a personal or system greeting to play to call

Publication InformationToshiba America Information Systems, Inc., Telecommunication Systems Division, reserves the right, without prior notice, to rev

The Grand TourSpecial Delivery Options8 Strata CIX40 Voice Processing User Guide 07/06Special Delivery OptionsIn addition to recording and sending

The Grand TourMessage Destination SelectionsStrata CIX40 Voice Processing User Guide 07/06 9Message Destination SelectionsAt the beginning of the S

The Grand TourUser Options10 Strata CIX40 Voice Processing User Guide 07/06System Distribution ListsIn addition to Personal Distribution Lists, you

The Grand TourUser PromptsStrata CIX40 Voice Processing User Guide 07/06 11• Busy Greeting – You can record your own custom busy greeting that play

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Strata CIX40 Voice Processing User Guide 07/06 13Getting Started 2This chapter instructs you on accessing and exiting your mailbox and outlines the

Getting StartedAccess Your Mailbox14 Strata CIX40 Voice Processing User Guide 07/06Step 1: Access Your MailboxThe Main Menu (shown below) is your s

Getting StartedAccess Your MailboxStrata CIX40 Voice Processing User Guide 07/06 15From External TelephoneFrom Internal Telephone1. From an externa

Getting StartedAccess Your Mailbox16 Strata CIX40 Voice Processing User Guide 07/062. Enter the default security code + #.If you make a mistake whi

Getting StartedRecord Your NameStrata CIX40 Voice Processing User Guide 07/06 17Step 2: Record Your NameYour name is announced whenever you log ont

TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”)Telecommunication Systems Division License AgreementIMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”)

Getting StartedRecord Your Personal Greeting(s)18 Strata CIX40 Voice Processing User Guide 07/06Step 3: Record Your Personal Greeting(s)The tutoria

Getting StartedChange Your Security CodeStrata CIX40 Voice Processing User Guide 07/06 19Step 4: Change Your Security CodeThe tutorial prompts you

Getting StartedExit Your Mailbox or User Mode20 Strata CIX40 Voice Processing User Guide 07/06Step 5: Exit Your Mailbox or User Modeä To exit your

Strata CIX40 Voice Processing User Guide 07/06 21Play Messages 3This chapter explains how to use the Play Messages feature. It discusses:• Access M

Play MessagesPlayback Controls22 Strata CIX40 Voice Processing User Guide 07/06If new messages arrive while you are accessing your mailbox, your vo

Play MessagesPlayback ControlsStrata CIX40 Voice Processing User Guide 07/06 231 Play Next MessagePlays next message in queue. If you are at the l

Play MessagesPlay Your Messages24 Strata CIX40 Voice Processing User Guide 07/06Play Your MessagesWhen you access your mailbox, your voice mail sys

Play MessagesPlay Your MessagesStrata CIX40 Voice Processing User Guide 07/06 251. From the Main Menu, press 1 Play Messages.A message plays.Once y

Play MessagesPlay Your Messages26 Strata CIX40 Voice Processing User Guide 07/065 Forward the current messageWith the exception of private messages

Play MessagesSpecial FunctionsStrata CIX40 Voice Processing User Guide 07/06 27Special FunctionsYou can check the date and time a message was sent,

Toshiba America Information Systems, Inc.Telecommunication Systems DivisionEnd-User Limited WarrantyToshiba America Information Systems, Inc., (“TAIS”

Play MessagesSpecial Functions28 Strata CIX40 Voice Processing User Guide 07/069 Return to the Special Functions MenuYour voice mail system tells y

Play MessagesSpecial FunctionsStrata CIX40 Voice Processing User Guide 07/06 29Important! The playback starts with the first message in the queue a

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Strata CIX40 Voice Processing User Guide 07/06 31Send Messages 4From any tone-dialing telephone, you can record and send a message to a user, sever

Send MessagesRecording Controls32 Strata CIX40 Voice Processing User Guide 07/064 Pause/Resume (toggle or 30 seconds)At any time while recording m

Send MessagesSend a MessageStrata CIX40 Voice Processing User Guide 07/06 33Send a MessageUsing the Send Messages Menu (shown below), you can recor

Send MessagesSend a Message34 Strata CIX40 Voice Processing User Guide 07/061. From the Main Menu, press 2 Send Messages.Your voice mail system pro

Send MessagesSend a MessageStrata CIX40 Voice Processing User Guide 07/06 35© 01Personal ListEnter a list number (1~7).You are prompted for the des

Send MessagesSend a Message36 Strata CIX40 Voice Processing User Guide 07/063 Append recordingPress # when done.The appended recording plays after

Send MessagesForward a MessageStrata CIX40 Voice Processing User Guide 07/06 37Forward a MessageAny message sent to you can be forwarded to a singl

Strata CIX40 Voice Processing User Guide 07/06 1ContentsIntroductionOrganization ...

Send MessagesForward a Message38 Strata CIX40 Voice Processing User Guide 07/06© 01Personal ListEnter a list number (1~7).You are prompted for the

Send MessagesForward a MessageStrata CIX40 Voice Processing User Guide 07/06 392 Re-recordPress # when done.The system prompts you to record the co

Send MessagesReply to the Current Message40 Strata CIX40 Voice Processing User Guide 07/06Reply to the Current MessageYour voice mail system lets y

Send MessagesReply to the Current MessageStrata CIX40 Voice Processing User Guide 07/06 412 Re-recordPress # when done.The system prompts you to re

Send MessagesReply to the Current Message42 Strata CIX40 Voice Processing User Guide 07/06• 01 Personal ListEnter a list number (1~7).You are promp

Send MessagesSpecial Delivery OptionsStrata CIX40 Voice Processing User Guide 07/06 43Special Delivery OptionsYou can send a message as urgent, pri

Send MessagesFuture Delivery44 Strata CIX40 Voice Processing User Guide 07/06Future DeliveryYour voice mail system can be configured so that your m

Strata CIX40 Voice Processing User Guide 07/06 45Manage Mailbox 5Your voice mail system provides special options to customize and manage your mailb

Manage MailboxChange Your Greeting46 Strata CIX40 Voice Processing User Guide 07/06Change Your GreetingYou can select either a personal or system g

Manage MailboxChange Your GreetingStrata CIX40 Voice Processing User Guide 07/06 47Create or Record Over a Personal GreetingPersonal greetings shou

Strata CIX40 Voice Processing User Guide 07/06 2System Distribution Lists ...

Manage MailboxChange Your Greeting48 Strata CIX40 Voice Processing User Guide 07/065. (Optional) After recording, you can press:1 Review recording

Manage MailboxChange Your GreetingStrata CIX40 Voice Processing User Guide 07/06 49Change Your Greeting Selection1. From the Main Menu, press 3 Man

Manage MailboxChange Your Greeting50 Strata CIX40 Voice Processing User Guide 07/06Review a Greeting1. From the Main Menu, press 3 Manage Mailbox.Y

Manage MailboxChange Your User OptionsStrata CIX40 Voice Processing User Guide 07/06 51Change Your User OptionsYour voice mail system provides a nu

Manage MailboxChange Your User Options52 Strata CIX40 Voice Processing User Guide 07/06Change Your Do Not Disturb (DND) SettingIf you set this feat

Manage MailboxChange Your User OptionsStrata CIX40 Voice Processing User Guide 07/06 53Change Your Call Screening SettingIf you set this feature to

Manage MailboxChange Your User Options54 Strata CIX40 Voice Processing User Guide 07/06Change Your Security CodeEach User ID in the system has a se

Manage MailboxChange Your User OptionsStrata CIX40 Voice Processing User Guide 07/06 55Create or Record Over Your Busy GreetingYou can record your

Manage MailboxChange Your User Options56 Strata CIX40 Voice Processing User Guide 07/06Select Your Busy Greeting6. Press 9 to return to the Manage

Manage MailboxChange Your User OptionsStrata CIX40 Voice Processing User Guide 07/06 57Record Your NameYour name is announced whenever you log onto

Strata CIX40 Voice Processing User Guide 07/06 3Review a Greeting ...

Manage MailboxChange Your User Options58 Strata CIX40 Voice Processing User Guide 07/06Change Your Message NotificationYour User ID can have up to

Manage MailboxChange Your User OptionsStrata CIX40 Voice Processing User Guide 07/06 594. Enter the notification template number (1~10).Stratagy co

Manage MailboxChange Your User Options60 Strata CIX40 Voice Processing User Guide 07/06Review Your Option Settings1. From the Main Menu, press 3 Ma

Manage MailboxManage Your ListsStrata CIX40 Voice Processing User Guide 07/06 61Manage Your ListsYour voice mail system provides the ability to cre

Manage MailboxManage Your Lists62 Strata CIX40 Voice Processing User Guide 07/064. After selecting a list, you can press:1 Review your current list

Manage MailboxManage Guest User IDsStrata CIX40 Voice Processing User Guide 07/06 63Manage Guest User IDsGuest User IDs provide limited access to t

Manage MailboxUse Guest User IDs64 Strata CIX40 Voice Processing User Guide 07/06Use Guest User IDsInstruct your guest users to call the voice mail

Strata CIX40 Voice Processing User Guide 07/06 65Integration Features 6This chapter covers the use of your voice mail with the Strata CIX40. Call F

Integration FeaturesCall Forward66 Strata CIX40 Voice Processing User Guide 07/06© Destination – If the destination is an outside number, press # a

Integration FeaturesMessage WaitingStrata CIX40 Voice Processing User Guide 07/06 67Message WaitingUse your Msg LED/button and LCD to see/retrieve

Strata CIX40 Voice Processing User Guide 07/06 4

Integration FeaturesCIX Integration68 Strata CIX40 Voice Processing User Guide 07/06Turning On/Off Message Waiting LED on Another Exten-sionIf you

Integration FeaturesCIX IntegrationStrata CIX40 Voice Processing User Guide 07/06 69When your telephone is idle, and a message arrives for an exten

Integration FeaturesCIX Integration70 Strata CIX40 Voice Processing User Guide 07/06 Table 2 Voice Mail Main Menu Soft Keys for CIX Digital Telepho

Integration FeaturesCIX IntegrationStrata CIX40 Voice Processing User Guide 07/06 71DELETE DEL DEL Delete the message/guest mailboxDELETE MBX DEL D

Integration FeaturesCIX Integration72 Strata CIX40 Voice Processing User Guide 07/06PREVIOUS PREV Play the Previous messagePREV MENU PREV MENU/PREV

Integration FeaturesCIX IntegrationStrata CIX40 Voice Processing User Guide 07/06 73Call Record to Voice MailWhile on an active call, a station use

Integration FeaturesDirect Transfer to Voice Mailbox74 Strata CIX40 Voice Processing User Guide 07/063. To stop recording, press Record. The LED tu

Integration FeaturesCall MonitorStrata CIX40 Voice Processing User Guide 07/06 75Call MonitorUsing the flexible Call Monitor button on your telepho

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Strata CIX40 Voice Processing User Guide 07/06 77GlossaryThis glossary defines frequently-used voice processing system features and functions.Term

Strata CIX40 Voice Processing User Guide 07/06 7IntroductionThis guide describes the voice messaging capabilities and procedures for making your vo

GlossaryDirectory ~ New Message Queue78 Strata CIX40 Voice Processing User Guide 07/06DirectoryA caller enters digits corresponding to the first fe

GlossaryPersonal Greetings ~ System GreetingStrata CIX40 Voice Processing User Guide 07/06 79Personal GreetingsYou may record up to seven personal

GlossarySystem List ~ User Notification80 Strata CIX40 Voice Processing User Guide 07/06System ListDestination (distribution) list of User IDs crea

Strata CIX40 Voice Processing User Guide 07/06 81IndexAabout this guideconventions 8organization 7related documents/media 9access your mailbox 14Bb

IndexF ~ M82 Strata CIX40 Voice Processing User Guide 07/06extension number 8FFIFO 5forward message 6, 26, 37future delivery 8review 27setting 44Gg

IndexN ~ RStrata CIX40 Voice Processing User Guide 07/06 83new message queue 4, 28notification 58play 21private 8, 43queues 4reply 6, 26, 40re-reco

IndexS ~ V84 Strata CIX40 Voice Processing User Guide 07/06reply message 6, 26, 40additional users 41set future delivery 44special functions 43retu