Toshiba B-SX600 SERIES User Manual

TOSHIBA Barcode Printer B-SX600 SERIES Owner's Manual

1. PRODUCT OVERVIEW 1- 3 1.3 Part Names and Functions 1.3.1 Front View 1. Side Cover Opened when the media or ribbon is loaded o

13. FREQUENTLY ASKED QUESTIONS (FAQ) 13- 3 Q: I use the model with the Peel-off Unit. When the media calibration is performed, all labels are peel

13. FREQUENTLY ASKED QUESTIONS (FAQ) 13- 4 Q: I use the model with the Peel-off Unit. After removing a peeled label, a subsequent one is not some

13. FREQUENTLY ASKED QUESTIONS (FAQ) 13- 5 Q: Are there any limitations on a print or feed speed in Strip mode? A: When the model with the Peel-off

14- 1 14. SPECIFICATIONS 14.1 Printer (Model with a USB Interface) Item Specifications Model B-SX600-HS11/HH11/HC11-QM-R Resolutions (dot density)

14. SPECIFICATIONS 14- 2 14.2 Printer (Model with a LAN Interface) Item Specifications Model B-SX600-HS12/HH12/HC12-QM-R Resolutions (dot density)

14. SPECIFICATIONS 14- 3 SNMP (Simple Network Management Protocol) Item Specifications Version v1 Supported MIB • MIB-II (RFC 1213) • HostResource-

14. SPECIFICATIONS 14- 4 14.3 Cutter Unit Item Specifications Acceptable media thickness 0.08 mm to 0.26 mm Acceptable label pitch 10 mm to 1,000

15- 1 15. POWER CORD When purchasing the power cord: Since the power cord set is not enclosed in this unit, please purchase an approved one that meet

The following information is for EU-member states only: Disposal of products (based on EU-Directive 2002/96/EC, Directive on Waste electrical and

E EO1-33085

1. PRODUCT OVERVIEW 1- 4 1.3.2 Rear View (Model with a USB interface) 1. USB Interface Connector Used to connect the printer to a

1. PRODUCT OVERVIEW 1- 5 1.3.3 Rear View (Model with a LAN interface) 1. LAN Interface Connector Used to connect the printer to a

1. PRODUCT OVERVIEW 1- 6 1. Do not touch the Print Head or around it just after printing. You may get burned as the Print Head becomes very hot

1. PRODUCT OVERVIEW 1- 7 Upper Unit 1. Upper Unit Handle 2. Upper Unit Unlock Lever 3. Ribbon Stopper 4. Ribbon Shaft (Suppl

1. PRODUCT OVERVIEW 1- 8 1.3.5 Operation Panel 1. LCD Message Display 2. Error LED (Red) 3. Data LED (Green) 4. [Feed] key 5. [M

1. PRODUCT OVERVIEW 1- 9 1.4 Cutter Unit This section describes the model with the Cutter Unit. The model with the Cutter Unit is designed to cut t

1. PRODUCT OVERVIEW 1- 10 1.4.2 Precautions when using the Cutter Unit The following precautions must be taken when the Cutter Unit is used. ・ Th

1. PRODUCT OVERVIEW 1- 11 1.5 Peel-off Unit This section describes the model with the Peel-off Unit. 1.5.1 Part names Rubber Roller (Black)Pinch

1. PRODUCT OVERVIEW 1- 12 1.5.2 Precautions when using the Peel-off Unit The following precautions must be taken when the Peel-off Unit is used.

CE Compliance (for EU only) This product complies with the requirements of EMC and Low Voltage Directives including their amendments. VORSICHT: Mas

2- 1 2. PRINTER SETUP 2.1 Removing the Protective Materials Please be careful not to get your fingers caught in the covers while opening or closin

2. PRINTER SETUP 2- 2 Ribbon TensionerBlack plastic band 4. Remove the black plastic band that is used to fasten the Ribbon Tensioner of the Upper

2. PRINTER SETUP 2- 3 8. Take your finger off the Upper Unit Unlock Lever. Hold the Upper Unit Handle and push the Upper Unit downward until it i

2. PRINTER SETUP 2- 4 Acceptable operating range Recommended operating range 10 20 30 4020 40 60 80 %RH °C 5 °C 90% 29 °C 90% 5 °C 55% 40 °C 39%40

2. PRINTER SETUP 2- 5 2.3 Connecting the Power Cord This section describes how to connect the Power Cord and turn the printer on or off. Precaution

2. PRINTER SETUP 2- 6 2.4 Connecting the Printer (with a USB Interface) to Your Computer 1. Connect the smaller end of the USB cable to the USB Int

2. PRINTER SETUP 2- 7 2.5 Connecting the Printer (with a LAN Interface) to Your Computer 1. Fit the supplied ferrite core close to the connector of

3- 1 3. MEDIA AND RIBBON 3.1 Supply Specifications Item Batch/Tear-off mode Strip mode Cut mode Media width (Backing paper width) 15 mm to 120 mm M

3. MEDIA AND RIBBON 3- 2 3.2 Die-cut label “Die-cut label” refers to a label stock of which labels are die cut one by one and surroundings are remo

3. MEDIA AND RIBBON 3- 3 3.3 Notched media “Notched media” is notched on the left at a regular interval. When notched media is loaded, the Transm

Safety Summary ( ) iSafety Summary Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions neces

3. MEDIA AND RIBBON 3- 4 3.4 Label with black marks “Label with black marks” refers to a label stock with black marks printed at the back of the bac

3. MEDIA AND RIBBON 3- 5 3.5 Guaranteed Print Area Printing must be performed within the shaded area as illustrated below. If a printed image is pla

3. MEDIA AND RIBBON 3- 6 3.6 Storage of Media and Ribbons ・ Store the media and ribbon in a cool, dry place. Avoid areas where they would be expo

3. MEDIA AND RIBBON 3- 7  Handling the loaded media in the event of a media end or a ribbon end In general, at the time of a media end or a ribbon

4- 1 4. LOADING THE RIBBON This section describes how to load the ribbon when performing thermal transfer printing. Precaution ･ Do not loa

4. LOADING THE RIBBON 4- 2 3. Hold down the Release button and move the Ribbon Stopper along the Ribbon Shaft (Supply side) to the width of the ri

4. LOADING THE RIBBON 4- 3 5. In the same way described in Step 3, move the Ribbon Stopper of the Ribbon Shaft (Take-up side) in accordance with th

4. LOADING THE RIBBON 4- 4 8. Push up the Upper Unit Unlock Lever to unlock the Upper Unit. Hold the Upper Unit Handle and push the Upper Unit down

5- 1 5. LOADING THE MEDIA This section describes how to load the media. Before using the Peel-off Unit or fanfold paper, please read Section 5.1 How

5. LOADING THE MEDIA 5- 2 4. Push down the Media Roll Holder outward. 5. Load a media roll, and raise the Media Roll Holder. 6. While squ

Safety Summary ( ) iiIf foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect th

5. LOADING THE MEDIA 5- 3 [Supplemental Remarks] ･ When using an inside wound media with the Peel-off Unit, do not use the Media Roll Damper. Draw

5. LOADING THE MEDIA 5- 4 11. Select an appropriate media sensor in accordance with the type of the loaded media. Place the sensor in a right positi

5. LOADING THE MEDIA 5- 5 5.2 How to Load the Media for the Model with the Peel-off Unit * Please read section 5.1 How to Load the Media first. * If

5. LOADING THE MEDIA 5- 6 3. When performing a media calibration from your host computer, pull out the media through the Media Outlet, not through

5. LOADING THE MEDIA 5- 7 4. Remove all labels from the backing paper outside the Media Outlet. 5. Open the Front Cover, insert the

5. LOADING THE MEDIA 5- 8 6. Take the slack out of the backing paper coming out of the Front Cover. Close the Front Cover until both sides of th

5. LOADING THE MEDIA 5- 9 Media Guide How to Load a Narrow Label Stock When loading a narrow label stock though the Peel-off Unit, adjust the Med

5. LOADING THE MEDIA 5- 10 How to Reload the Media when the Upper Unit is Lifted When the Upper Unit is lifted in the event of an error during pr

5. LOADING THE MEDIA 5- 11 5. Close the Upper Unit and the Side Cover. 6. Take the slack out of the backing paper coming out of the Front Cover. C

6- 1 6. PRINTING FROM YOUR COMPUTER This section explains general printing steps, including how to perform a print test from the Windows Vista/Window

TABLE OF CONTENTS Page 1. PRODUCT OVERVIEW...

6. PRINTING FROM YOUR COMPUTER 6- 2 3. Right-click an icon of the currently selected printer. Choose and click on the [Properties]. The “B-SX

6. PRINTING FROM YOUR COMPUTER 6- 3 5. Click on the [Basic] tab. Choose the media to use from the [Label Type] pull-down list.

6. PRINTING FROM YOUR COMPUTER 6- 4 6.2 Precautions when Using the Model with a LAN Interface  An LPR queue name must be “lp.” If LPR is selected f

6. PRINTING FROM YOUR COMPUTER 6- 5  If LPR is selected for print protocol, open the “B-SX600-HS11-QM-R Printing Preferences” dialog box, click the

7- 1 7. PRINTER OPERATION 7.1 Media Feed Mode The following 3 media feed modes are available in the printer: • Fixed Length feed mode Printing is p

7. PRINTER OPERATION 7- 2 Strict feed mode In Strict feed mode, printing is performed while the actual media length is being measured based on the

7. PRINTER OPERATION 7- 3 The figures below illustrate convenient features in Easy feed mode. 1. In Easy feed mode, printing is performed in accord

7. PRINTER OPERATION 7- 4 2. In Easy feed mode, a missing page or label is skipped over. When a label stock is used, printing can be performed e

7. PRINTER OPERATION 7- 5 7.3 Page Alignment Page alignment is a function to advance the loaded media to a print start position. A page alignment is

7. PRINTER OPERATION 7- 6 Page alignment when “Precise print mode” is selected In the page alignment when “Precise print mode” is selected, first,

6. PRINTING FROM YOUR COMPUTER ...6- 1 6.1 Print Test from Prin

7. PRINTER OPERATION 7- 7 Page alignment when “Paper saving mode” is selected In the page alignment when “Paper saving mode” is selected, first, t

7. PRINTER OPERATION 7- 8 Page alignment when Fixed Length feed mode is selected If Fixed Length feed mode is selected, the page alignment will b

7. PRINTER OPERATION 7- 9 How to perform a media calibration Use the following steps to perform a media calibration from the printer driver. Prec

7. PRINTER OPERATION 7- 10 4. Click on the [Printing References] button. The “B-SX600-HS11-QM-R Printing Preferences” dialog box appears. 5. Cli

7. PRINTER OPERATION 7- 11 6. Click on the [Measure Length] button to perform a media calibration.

8- 1 8. OPERATION PANEL This section describes the functions of the LCD Message Display, LED’s and keys on the Operation Panel. 8.1 Operation Panel

8. OPERATION PANEL 8- 2 8.2 Messages Displayed on the Operation Panel Messages Printer status Ready The printer is ready to print. Pause (Number of

8. OPERATION PANEL 8- 3 2. Display when “Pause” is shown If the [Pause] key is pressed while “Pause” is being shown, the message will change to “Re

8. OPERATION PANEL 8- 4 • Pause (Side cover open) 3. Display when “Printing” is shown 4. Display when “Take off the label” is s

8. OPERATION PANEL 8- 5 5. Error messages (in the event of “End of paper”) 6. Display in Low Power Mode Ready Powe

14. SPECIFICATIONS...14- 1 14.1 Pr

8. OPERATION PANEL 8- 6 8.3 Printer Operation using the Operation Panel The printer can be operated from the Operation Panel. Operation Operationa

8. OPERATION PANEL 8- 7 8.4 Menu Options If the [Menu] key is pressed while “Ready” or “Pause” is being shown, the Menu will appear on the LCD.

8. OPERATION PANEL 8- 8 Menu options Overview Language A language in which messages are displayed on the LCD can be selected. Counter Reset The pr

8. OPERATION PANEL 8- 9 2. Clear Trip Meter menu TRIP (or the running distance) can be cleared. 3. Test print menu A print test pattern is printe

8. OPERATION PANEL 8- 10 6. Low Power Mode Whether to enable or disable Low Power Mode is specified. If “Enable” is selected, the printer will

8. OPERATION PANEL 8- 11 8. Beep Volume A volume of the buzzer that sounds in the event of an error or a warning is specified. There is a choice of

8. OPERATION PANEL 8- 12 8.5 How to Cancel a Print Job Use the following steps to stop an ongoing print job. 1. Press the [Pause] key to place the

8. OPERATION PANEL 8- 13 4. If any print jobs are listed in the print queue, select [Cancel All Documents] from the Printer menu, and delete all pr

9- 1 9. TEST PRINT Print Head condition can be checked by performing a print test. 9.1 How to Perform a Print Test 1. Load a media stock and a rib

10- 1 10. REMOVING JAMMED MEDIA In the event of a media jam inside the printer, use the following procedures to clear it: Please be careful not to g

1- 1 1. PRODUCT OVERVIEW 1.1 Introduction Thank you for choosing the TOSHIBA B-SX600 series bar code printer This Owner’s Manual includes instruction

10. REMOVING JAMMED MEDIA 10- 2 10.2 Removing Jammed Media from the Peel-off Unit This section describes how to clear a “Peeling failed” message. 1.

11- 1 11. DAILY MAINTENANCE Please clean the printer periodically in order to ensure the continued high performance of the printer. Particularly if t

11. DAILY MAINTENANCE 11- 2 11.1 Cleaning the Media Sensor 1. Turn off the power and unplug the printer. 2. Open the Front Cover, Side Cover, a

11. DAILY MAINTENANCE 11- 3 5. Wipe the Transmissive Media Centre Sensor with a soft dry cloth to remove dirt or paper particles. 11.2

11. DAILY MAINTENANCE 11- 4 11.3 Cleaning the Ribbon Separation Plate 1. Turn off the power and unplug the printer. 2. Open the Front Cover, Side

11. DAILY MAINTENANCE 11- 5 11.5 Cleaning the Print Head 1. Turn off the power and unplug the printer. Allow the print head to cool for at least

11. DAILY MAINTENANCE 11- 6 Rubber Roller (black) Pinch Roller (white) 11.6 Cleaning the Peel-off Unit The following cleaning procedures are used on

12- 1 12. TROUBLESHOOTING 12.1 Problems at Start-up of the Printer The Power Switch is turned on, but the Power LED does not illuminate. Possib

12. TROUBLESHOOTING 12- 2 Possible causes Solutions / Reference The cable is not connected properly. Check the connection of the cable that is used

12. TROUBLESHOOTING 12- 3 A blank page (label) is ejected. Possible causes Solutions / Reference The print tone is too low. Check the print ton

1. PRODUCT OVERVIEW 1- 2 1.2 Accessories When unpacking the printer, please make sure all the following accessories are supplied with the printer.

12. TROUBLESHOOTING 12- 4 12.3 Print Failure An entire or a part of printout is light. Possible causes Solutions / Reference The media is not use

12. TROUBLESHOOTING 12- 5 White streaks appear on printout irregularly or the ribbon is wrinkled. Possible causes Solutions / Reference The prin

12. TROUBLESHOOTING 12- 6 The print position gradually misaligns. Possible causes Solutions / Reference The label pitch or black mark pitch of t

12. TROUBLESHOOTING 12- 7 Print data is printed outside a page or label. Something is wrong with a print position, or printed image or text. P

12. TROUBLESHOOTING 12- 8 12.4 Problems in the Network (Model with a LAN Interface) The setting screen of the print server cannot be opened from

12. TROUBLESHOOTING 12- 9 Possible causes Solutions / Reference The printer is not on the same network segment as your computer. Check that the prin

12. TROUBLESHOOTING 12- 10 Error messages Possible causes Solutions Ribbon error Reset ribbon. The ribbon has torn apart. • Reload a ribbon. ⇒

12. TROUBLESHOOTING 12- 11 Error messages Possible causes Solutions Page Info. Error Page information command error Printing possibly failed or w

13- 1 13. FREQUENTLY ASKED QUESTIONS (FAQ) Q: I cancelled printing from the Operation Panel. Since then, an image has not been printed as desired

13. FREQUENTLY ASKED QUESTIONS (FAQ) 13- 2 Q: I use the model with the Peel-off Unit. A label is completely separated from the backing paper and dro